Modern Systems Integration, LLC

4.43 | 48 Verified Ratings
Write a Review

Modern Systems Integration, LLC

4.43 | 48 Verified Ratings
Write a Review

301-978-7708

8734 Silverhall Road
Perry Hall, MD 21128
 
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Profile
Modern Systems Integration, LLC


Peace of mind shouldn't cost a fortune.

Modern Systems Integrations, LLC is dedicated to providing you with a security solution that protects your valued business property and equipment allowing you peace of mind. Would you like to work with a surveillance company that can and will help with your concerns and find a solution that fits your needs? Are you tired of being sold on a great product only to find the customer service is lacking? Would you like to deal with a company that cares about you and your business? A company that is competitively priced and comes with experienced professionals? Well then you've come to the right place! We are based on customer satisfaction, not just supplying our customer with a great product, but also building relationships one company at a time.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Washington
  • Baltimore
  • Silver Spring
  • Bethesda
  • Rockville
  • Gaithersburg
  • Annapolis
  • Hyattsville
  • Laurel
  • Bowie
  • Frederick
  • Capitol Heights
  • Upper Marlboro
  • Towson
  • College Park
  • Ellicott City
  • Chevy Chase
  • Pikesville
  • Hunt Valley
  • Columbia
  • Lanham
  • Glen Burnie
  • Greenbelt
  • Germantown
  • Potomac
  • Pasadena
  • Glyndon
  • Millersville
  • Knoxville
  • Beltsville
  • Suitland
  • Riverdale
  • Woodstock
  • Southern MD Facility
  • District Heights
  • Lutherville Timonium
  • Aberdeen Proving Ground
  • Olney
  • Brooklyn
  • Manchester
  • Westminster
  • Kensington
  • Temple Hills
  • Fort Washington
  • Oxon Hill
  • Bel Air
  • Catonsville
  • Gunpowder
  • Hampstead
  • Maryland Line
  • Adamstown
  • Tuscarora
  • Fulton
  • Barnesville
  • Freeland
  • Accokeek
  • Highland
  • Friendship
  • Chase
  • Jessup
  • Edgewood
  • Sabillasville
  • Mount Rainier
  • Crownsville
  • Sparks Glencoe
  • Curtis Bay
  • Union Bridge
  • Brandywine
  • Spencerville
  • Rosedale
  • Sykesville
  • Marriottsville
  • Aquasco
  • Windsor Mill
  • Point of Rocks
  • Garrett Park
  • Halethorpe
  • New Windsor
  • Annapolis Junction
  • Lothian
  • Cockeysville
  • Riderwood
  • Ijamsville
  • Glenn Dale
  • Damascus
  • Hydes
  • Owings Mills
  • Glenelg
  • Boring
  • Pylesville
  • Libertytown
  • Cheltenham
  • Fork
  • Street
  • White Marsh
  • Darlington
  • Myersville
  • Long Green
  • Dundalk
  • Waldorf
  • See All >

Services Offered

Home Security Services
  • Surveillance Camera Install

Areas of Expertise

  • Surveillance Cameras - Install or Repair - For Business and residential

Product Brands Used

  • Honeywell , GE Interlogics, DSC , Nuvico , Digital Watchdog ,
  • Security Networks , Alarmnet,

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Description: 3 Year Warranty On DVR and Cameras.
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2012
Memberships & Affiliations
  • Monitronics Security
  • Authorized Honeywell Dealer
State Licensing
Trade: Security Systems Agency
License #: 1071808
Expiration: 07-26-2018
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Food and Clothing Drives

Wounded Warrior Project

Backpack donations for underprivileged youth

How We Got Started

I love working in Baltimore Metropolitan because Reason You Enjoy Working There.

We started in this industry in 1993.

We describe our business as Up and coming

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Modern Systems Integration, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 48
  Page 1 of 5
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4.0   |  
Very satisfied with the work and the quality of the cameras, especially the clarity during the night.
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0.5   |  09-24-2017
My first impression was that salesman Nigel Fraser was very impressive and Honest price was a little high but decided to go with Company cameras were installed but wouldn't go online sent out service man got online 06 /2017 camera failed had condensation on lens called this company several times no response.finally got contact advised they were very busy due to first warranty issue rear camera went out call and email owner/salesman Nigel Fraser whom directs me to a number for warranty called number was advised That Modern Systems Intergation should warranty System. Check this company out real good.Home Advisor you also dropped ball on this company I won't elaborate this is not forum for that
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5.0   |  
I would not hesitate to recommend MSI to anyone needing to have security cameras or alarms installed in their home. They always arrived at the time that was specified which was 0830. On their first attempt to install the cameras it was raining profusely but they tried to install them anyway. However, at one point it became to dangerous and they had to stop and reschedule the installment. Nigel Frazier and his team are very professional and knowledgeable about the security system that they install. I'm very pleased with their professionalism and reliability.
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5.0   |  
The sales person was very knowledgable of the product and professional
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3.5   |  
The workers were professional. I have had problems with the mobile app. dropping it's settings for displaying my cameras on my cell phone.
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4.5   |  
Overall, I am satisfied with their installation. MSI was the only company to provide a three year warranty on their equipment (in writing); their pricing was competitive. They called saying they would be late due to an accident on I-495. Once they arrived, they started working to make up the time, even skipping lunch. They did a good job explaining how to operate the equipment. The only area for improvement is that they missed sealing a couple of holes inside my home, even after I reminded them to seal the holes.
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5.0   |  
Very professional, knowledgeable and was always on time. Great job.
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0.5   |  02-21-2017
When I spoke with Nigel, I thought he had a good understanding of my surveillance installation needs. The company accommodated my request for a specific date and scheduled me for a 07:00-07:30 installation time. At 8:20 am the technician had not arrived or contacted me so I left a message on the office VM. At 9:20 am, the technician STILL hadn't arrived or called. I again called the office and left a VM. The techician called about 5 minutes later stating he had van trouble and should arrive by 10:20. At 10:16am my doorbell rang. As I was showing the technician where the camera needed to be placed, he commented he did not have the appropriate height ladder. He would have to go back to the office and come back. This would have placed the project that was suppose to begin by 07:30 am, nearly 5 HOURS late. In addition, the conduit recommended by Nigel wasn't included in the order. I requested the technician to contact Nigel and to my surprise, neither Nigel or MSI office were aware of the technician's tardiness or lack of professional preparedness. For the reasons listed above, I immediately requested a refund of my deposit and termination of the contract. MSI assured me this was to only time an incident such as this has occurred but I no longer felt confident with its ability to perform a satisfactory job. I will NEVER recommend services from MODERN SYSTEMS INTEGRATION.

1 of 1 users found this review helpful.

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5.0   |  
work was done professionally, and functions really well techs very well mannered equipment is working verry well

1 of 1 users found this review helpful.

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5.0   |  
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Showing 1-10 of 48
  Page 1 of 5

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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