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Mold Science Environmental
Indoor Air Quality Testing, Commercial Toxicity and Mold Removal, Commercial Mold & Toxic Material Test,
About us
2016 law makes mold assessment illegal without a license. We are licensed for mold assessment and remediation. We were the first remediator in New Hampshire, providing the training for New Hampshire's Section 8 housing inspectors. We get to the cause and offer a 20 year guarantee, with no failure since 2002.
Business highlights
19 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.840 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 40 reviews
Zach B.
Feb 2023
Mold & Toxic Material Test
Good investigation based on scientific approach. Informative on many levels besides mold.
Jeri D.
Aug 2022
Mold & Toxic Material Test
Very personable and professional. Answered all our questions and alleviated our concerns.
Kate M.
May 2022
Mold & Toxic Material Test
Very professional, great communication.
Anna D.
Mar 2022
Mold & Toxic Material Test
Very kind and straight to the point definitely recommend
Margaret F.
Jan 2022
Mold & Toxic Material Test
Still waiting on sample result. Ità ¢à  à  s been a week since he took sample so I hope to hear soon. Canà ¢à  à  t judge anyone until then
William G.
Jan 2022
Mold & Toxic Material Test
Bery professional and thorough. We received the results in a timely manner with excellent explanation.
Catherine D.
Sep 2021
Toxicity and Mold Removal
Mr. Mark Carter, the owner of this company, is very personable and professional. The work was done beautifully - if mold remediation can be considered beautiful. There is a 20 year guarantee as long as other work by Mass Save/Revise is also completed and the invoice sent to Mr. Carter. Would recommend this company to anyone in the same predicament regarding mold infestation and would hire Mold Science Environmental again myself.
Gerald D.
Aug 2021
Toxicity and Mold Removal
Mark was very professional and friendly. He explained things thoroughly and kept in touch by phone and email. We were very pleased with the work. The attic looks like it was just built with brand new wood. So pleased!
Karla H.
Feb 2021
Mold & Toxic Material Test
Very professional, knowledgeable, punctual and friendly service for our mold issue in basement; owner very available for questions and flexible with schedule; highly recommend; our basement mold went from way above normal to way below
Wanda F.
Dec 2020
Mold & Toxic Material Test
Mark responded quickly and was able to coordinate a review of the house, quote the project as well as explain in detail what was needed, time frames ,etc. The work was completed the following week with excellent results.
Jill T.
Oct 2020
Mold & Toxic Material Test
The guys are very comped about getting back to me and worked me into their schedule quickly. It took longer than they expected but they stuck to the price we had talked about. Excellent job
Paul M.
Sep 2020
Toxicity and Mold Removal
Communication was great
Evan E.
Sep 2020
Toxicity and Mold Removal
Quick response for the quote and for the service. Good job done quickly (to facilitate sale of the property). Excellent guarantee. I would recommend them
Julie I.
Aug 2020
Toxicity and Mold Removal
Mark is a consummate professional and a pleasure to work with. From start to finish, he explained everything that needed to happen and why, and now all of the mold in our house is GONE. He was honest, dependable and responsive to my many questions. I highly recommend him and his team. You won't be disappointed.
Mary T.
Jun 2020
Toxicity and Mold Removal
Mark and his crew did a great job. He explained everything that was going to be done. He was great to work with and I would recommend him to anyone that needs his service.
Mary M.
Mar 2020
Toxicity and Mold Removal
Mark does wonderful work. He's very good about explaining procedures that need to be done We had mold, and thanks to Mark it's completely gone. He is very honest and upfront, My husband and I recommend him highly.
Stephen B.
Mar 2020
Toxicity and Mold Removal
Chelsea R.
Mar 2020
Toxicity and Mold Removal
Mark was a pleasure to work with.He is very informative and ensures you understand how things are going to happen and why. Highly recommend.
Katie W.
Feb 2020
Indoor Air Quality Testing
Mark is incredible- so eager to help and answer questions. He even called my home inspector to investigate anything I couldn t answer. He will be my go to Mold and air quality person from now on!
Francis M.
Jan 2020
Mold & Toxic Material Test
He walks you through everything step by step. I was concerned about the mold and now I am more knowledgeable about the mold because of him. He is very quick to respond and will jump through hoops to help you. He doesn't hesitate to help you with any needs you may have.
Liz G.
Jan 2020
Mold & Toxic Material Test
Fantastic people working for Mold Science Environmental. Mark was very professional and I was super anxious about the massive damage and mold we had in our basement - the entire house went from being a toxic wasteland, back to the clean, safe place that I love. Each day since the remediation which happened about 4 days ago, the house has felt more and more like our home again. Mark was responsive, on time, and answered all of my questions. I would highly recommend him into your home and he is someone you can trust! He works FOR the people!! SO grateful that we found him.
Kim M.
Nov 2019
Mold & Toxic Material Test
Unfortunately we were very dissatisfied with Mark. He came out and tested the air, did some spot testing and then gave us a quote for a major remediation project. Our insurance company wouldn t accept his results because he doesn t follow basic steps that most mold testing requires. When we got a 2nd and then 3rd opinion, the other companies agreed that he didn t test correctly and therefore the results were invalid. We re over a thousand dollars into this guy and back at square one. Not to mention it s a major conflict of interest for the same company to do the testing and the work. No other company would do that. I almost never give bad reviews but this was exceptionally disappointing and stressful. I hope it doesn t happen to anyone else.
Response from Mold Science Environmental
"An expert witness in litigation, I favor owners and not insur. companies. I use long proven, food industry methods rather than newer residential ones. This couple simply believed competitive scare tactics. It is KNOWN, that IICRC (mold standards), just like ALL other industry standards, allows to diagnose & fix (eg.your Dentist - no conflict). Ethics? Wintertime outdoor spores are always zero. Most likely, all the competitors above sell outdoor tests. Food industry methods compare to gov'mt IAQ targets (eg. EPA). The newer residential herd mentality uses wildly fluctuating outdoor spore levels for comparisons. They also likely securing lucrative insurance claims work flow to their companies. This motive can result in limited damages the customers can recoup with their claim. Bottom line is, even nice people being mislead can get upset! They spent $500"
Linda B.
Nov 2019
Mold & Toxic Material Test
Very professional and prompt with responses. Called to verify that we received our report. Communication was excellent.
Karen D.
Oct 2019
Mold & Toxic Material Test
Mark is very knowledgeable and doesn't rush. Explained everything perfectly. I would highly recommend Mark, and I don't make recommendations often.
Claire A.
Sep 2019
Mold & Toxic Material Test
Quick response. Very professional.
Response from Mold Science Environmental
"HER ORIGINAL FULL REVIEW FROM 11/06/08 (BY PERMISSION) Top qualities: Great results, Expert, High Integrity 'Our attic was inundated with mold due to the bathrooms being vented into the attic over the years and poor ventilation. I was told by numerous "professionals' the many ways to fix the problem. We vented the bathrooms properly, added soffit vents, and replaced the roof including all of the plywood. Mark came in an went over the problems causing the mold. He found an area that wasn't properly sealed and was allowing warm air to penetrate the attic, thus allowing the mold to grow. At his recommendation, all contents in the attic were remo"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mold Science Environmental is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: 5:00 PM - 7:00 PM
Mold Science Environmental accepts the following forms of payment: CreditCard
Yes, Mold Science Environmental offers free project estimates.
No, Mold Science Environmental does not offer eco-friendly accreditations.
No, Mold Science Environmental does not offer emergency services.
Yes, Mold Science Environmental offers warranties.