HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process5 Years In Business
Company Details
Hours
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Achievements
Service Details
Areas of Expertise
- Cleaning Service
- Maid Service
- Lawn Care
- Window Cleaning
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Cost Information
- Free Estimates
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
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11/28/2020
Excellent job
11/21/2019
No comments
11/11/2019
She was fast, on time and very through.
1/19/2019
I hired this company weeks in advance and the company was fully aware that I lived on base. The crew get to the base and is not allowed access to the base because everyone in the car to include the driver did not have a license to drive the vehicle on base. Mr. Monroe asked if we could reschedule I declined as my move out inspection with housing was the next morning. Mr. Monroe stated he will refund my $150 deposit and I have yet to receive my deposit back and there was no service provided by this company. If you live on a military installation, I would not recommend this company, they will not be able to access the base and you will not receive your money back once paid.
1/8/2019
I specified that I wanted to hire a company to perform a deep cleaning of my entire house - all windows, blinds, ceiling fans, bathrooms - everything - cleaned. The windows were not cleaned and only some of the ceiling fans were cleaned. The glass shower doors in the master were not touched nor was the tub in the hall bathroom. As far as dusting, the items on top of the furniture were not picked up only pushed to the back of the furniture along with all the dust and only part of the tops of night stands, dressers, etc. were dusted. I feel like I was ripped off. The company requested a deposit at the time I scheduled the service and the day the service was completed they charged my account for the remaining balance before I got home to check out the job they did. Very disappointed and wish I'd kept the money and done it myself. I WOULD NOT RECOMMEND Monroe Home Services. BUYER BEWARE!
Response from Company:
This comment needs to be remove this customer is doing way to much.. Way to much. You do not need to carry on in that manner. I will report you to home adviser. This lady is obviously a professional scamming customer that lies on company to get free services
12/25/2018
No comments.
12/12/2018
The company's manager was fantastic , but the employees who perform the work do not hold the same values.
12/7/2018
GOOD JOB
11/27/2018
Mrs.Cindy was great she deep clean my kitchen and all the cabinets. They deep cleaned all 5 of my bathrooms. They were well prepared with all the supplies. All I had to do was to open the door. I signed up for a deep clean service for the holidays. I would recommend all of Harford County to Monroe Home Services. My neighbor Mrs. Kelly said they were excellent too.
11/24/2018
This was completely unsatisfactory. The crew were unprepared, unskilled, and did not know how to clean. Did not do any of the services requested. Had to push them out of the house.
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