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97% Recommended

14 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

See Phone Number
2318 South Ramona Drive
Santa Ana, CA 92707
http://montevistalandscape.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • Brick & Stone
    • Concrete
    • Pavers
    • Outdoor Kitchens
    • Pool Remodel
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates

    Ratings

    4.7
    31 Verified Reviews
    • 5
      28
    • 4
      2
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 31 reviews Showing 0 reviews
    5.0 Irene H. Santa Ana, CA
    1/1/2021

    Always on time. Keep project clean as they went. Frank was knowable and kept us informed as the project went along

    5.0 Jennifer N. Huntington Beach, CA
    8/26/2020

    Frank and his crew did a great job on my paving job. When we ran into a hiccup (caused by previous work done on the house), Frank was knowledgeable and gave great advice on how to make things right. I was so glad I listened because the patio came out beautiful.

    6/29/2020

    The entire team with Montevista Landscaping did an excellent job from start to finish.

    5.0 Tyler N. Costa Mesa, CA
    5/30/2020

    Frank and his team did a great job, provided suggestions, and were very efficient. End result of our paver patio looks fantastic.

    5.0 Don R. Placentia, CA
    5/18/2020

    They stand behind there work as well as there word on what they will do.

    5.0 Hal S. Costa Mesa, CA
    4/24/2020

    Great communication thru-out the job... we had weather delays, yet I was always kept apprised of necessary adjustments and the plan of action. Once the job started I was promised a completion date and the work was done a "day early" .. Thank you Frank and team!! Hal Schlegel

    0.50 Grant D. Tustin, CA
    4/14/2020

    Working with Frank at Monte Vista paints the perfect picture of what everyone dreads picking a general contractor. If I could give 0 stars I would have. I signed a contract to have 700 sq ft of pavers and a 14 ft BBQ island built with a griddle, BBQ grill, and a refrigerator. The actual demo and removal for the backyard went OK. When it got to the actual skilled work, that is where his craftsmanship and professionalism went downhill. His professionalism is worse than the stars given. Their layout point for the whole backyard was off by 4 inch to start. I asked Frank due to 80% of the pavers will be installed under a patio cover I would like it to be flat or no more than 1 inch slope for water drainage. He augured with me that the standard is 2 inch. I agreed with the standard if rain or water would be hitting it but again it is fully covered. So they processed with their layout point at 4 inch above the grade of the previous concrete pad which you could see against the house. They used that starting height to layout the BBQ Island. I was consulted on the height I would like the BBQ and we agreed 36-37 inch H to the top of the counter-top. When they got done building the blocked frame and pouring the concrete counter top we measured it at 42 inch on one-side and 46 1/2 inch on the other side. So they had to break it out and start over. We then disagreed on the starting point of where I wanted the height of the pavers to start at. Again Frank told me industry standard is a 2 inch slope. He finally said ok to the elevation and that he would have it start with a 1 inch slope. They poured the new concrete top and it is still an 1 inch off. I said I willl live with it at this point. They started laying out all my pavers (12x24 Belgard Pavers) and they still had a ton of BBQ work to be done. They would cut pavers and cut the cutouts for the BBQ equipment and never sweep or clean off the pavers. On a Friday Frank had them rush to get the pavers all laid out so he could put the Polymeric sand down before they left for the day. He had them dump it in a pile and broom it out while he use a thumper with a paint cloth tied to it. When he was finished I asked him what is the next step? The pavers were pretty flat when they we re hand tapped but once the thumper got to them I had lips and joints that were unacceptable. There were tripping hazards over 1/8 inch everywhere. I asked Frank if they will come tomorrow and fix all the tripping hazards. He told me nope this is how it will finish due to the size of the pavers. He said they are hard to get perfect. You could imagine I lost it on him for a second. After my rant he said make sure I do not get it wet because he put Polymeric sand down and it would ruin the pavers. As shown in the photos 1/4 of my patio is not covered and it was going to rain the next day. I asked him if I can not get them wet what about the part the rain will hit. His answer was, we do not want to ruin the rest. Again I am pretty sure I lost my mind. That Monday we had a talk before his crew started to discuss professionalism and craftsmanship moving forward. He had his team pull up all the pavers that I circled in chalk. While this is all going down the BBQ is getting cut up for the accessories (Trash can, Refrid, and paper towel). They could not get them to fit and be level with each other or flush with the stucco. As part of the contract I asked him to paint the stucco with the same paint I had the house painted. He told me, his guys suck at painting and he would not hire them to paint his own house. I said it is14ft x 3 1/2 ft H I think they could manage it. He had them paint before they were finished with all the work on the BBQ island. Waste of time in my opinion. I terminated the contract.

    Response from Company:

    Our reviews go back to 2007, which is 14 YEARS with an average 5 STAR rating and 31 reviews on this platform. After your project 6 clients have rated us 5 STARS. After so many years of experience, their had to be one Contractor's client nightmare and your it. YOU manipulated our employees to do things Your way and when the end result is not what you expected you blame everybody else. YOUR lack of building process experience and gross personality made this project a very unpleasant job site. And please tell me what is a "Thumper"; "Thumper is Bambi's rabbit friend if I recall. Try learning the "Thumperian principle".

    5.0 Thomas P. Costa Mesa, CA
    2/28/2020

    Hard working, experts in their trade!

    5.0 Gary H. Costa Mesa, CA
    10/17/2019

    The people at MonteVista were professional, hard working, on time, neat and courteous. We had 6 x60 wall built and it looks great! I would hire them again in a heartbeat.

    7/9/2019

    Frank and his crew worked very hard everyday. We were allowed to make changes as desired and were dealt with in a professional and courteous manner. I will definitely use Monte Vista again. Great value and the project is beautiful.

    Showing 1-10 of 31 results Showing 0 of 0 results
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