We had major work done in our front and back yards, including adding beds, modifying beds, and many tree/bush plantings. The contractor had good ideas, and the choice of trees and plants was done with skill, experience, and care. I believe she tried diligently. However, the execution and follow-up was not satisfactory. Execution -- what was supposed to be a 4 day to 2 week job (max) extended to 12 weeks. The team showed up in a Transit city van, which included the team, any plants, mulch, stone -- all in this small car. This necessarily limited what could be installed in a given day. We hired a landscape company that does not use a pickup truck, or anything larger. We bought over $3,000 worth of stone to be installed, and it came in dribs and drabs in the back of that little van. The team did not show up on several days they said they would work. On many "work days", they showed up at 11 and left at 2. Small wonder this job stretched out forever. Yes, it was a hot fall -- but lots of other people work outside in the heat, and the contractor works in a profession that works outdoors. We shouldn't be told 2 weeks when it's going to take 10 or 12 -- we didn't know we were going to be a "sometime" job. The plant and tree selections and install were fine. The planting bed digging and stone lining were a slow moving train wreck. The contractor suggested, and we (foolishly) agreed to, a lot of small bricks for the front bed linings. These quickly proved to be an epic Fail -- they were never installed snugly, and subsequent rain/freeze/thaw moved them all over the place. At the end of 12 weeks of work on the 2 week job, the contractor was only about 90% done. By the end of 2017, we had spent $13K on a job that was at that point only 90% done. Over the winter, 50% of the installed bushes died, including some large hedge plants that I watered diligently through the dry winter. In 2018, we decided we could not go further down this meandering path. We decided to start again with a larger contractor recommended by friends. We did not want the contractor to replant the dead bushes per the warranty. I added up the cost of the dead bushes -- about $2200, and asked for a refund, so we could apply it toward the re-Do with someone else. The contractor refused. So, at this point, we are left with about $5,000 of stone that wasn't installed well and looks like I did it myself (on a hot day, when I was tired, and half gave up on it), $2200 of dead bushes, and bricks slowly sliding down various parts of my front lawn -- until I end up throwing them all out (we offered them back to the contractor, who did not want them either). Overall, I believe the contractor went into this with best intentions, but it gradually became apparent that despite everyone's wishful thinking, hoping it would all somehow come together in the end, the work and results were slipping further and further from the intended end look. What was supposed to look crisp and