Mountainside Pools & Spas, Inc.

We hired this company based upon positive reviews we had seen and also after contacting folks on their reference list. Putting COVID aside, since our construction started Feb 14th, 2020, I would rate this company as very poor in all aspects of pool building. The time to complete the job was over six months since they are a small company and could not field a crew to work on the job. I live in a new neighborhood and somehow my builder managed to construct and close on an entire house next door to me before these folks could complete my pool, which was started before the home construction. It appeared to me they basically have no equipment of their own, hiring subcontractors for many facets of the job, including the plastering, gunite work, and the actual digging of the hole. The work site was left in shambles on many occasions, requiring me to clean up after them, which included shoveling mud from the street in front of my home since dirt was dumped here for their convenience, and I think contrary to county ordinance. There were numerous areas of rework that needed to be done due to their lack of attention to detail. The concrete deck they poured experienced significant cracking the day after it was poured. The finish on the concrete is pockmarked and uneven as a result of a cold joint in the concrete since they did not order enough concrete for the pour on a 90+ degree day, and by the time the next truck arrived with the product the drying process was well underway. Concrete coping is uneven and the plaster finish, which they applied twice since it looked terrible the first time, is still uneven in appearance. All in all, for a $75K plus job, I think it was done very poorly, and I have had 2 pools constructed in the past to compare them to. Design and placement advice was very poor, requiring much more landscaping than planned for after they were done. I would not let these folks construct a birdbath for me. The owners were nice enough, but that does not make up for the terrible experience we had. Save yourself some trouble, and avoid this company. Just my opinion - good luck.

Very happy with the pool

There were no surprises, if anything came up they would address it. It was a good experience and the outcome was great.

If anyone wanted a pool this would be the company I would recommend. It has been 10 years and there has been no problem but I know they would be right there to help if there was.

Diane and Keith were great to work with. They came right out and provided a detailed written estimate with a scaled drawing. They also had a very fair and well written contract. All terms were clear and fair for both sides. They also had a very reasonable payment schedule that protected both sides. They did things on time and with great quality and attention to detail. They were always easy to get in touch with and quickly answered all questions and addressed any concerns as they came up. We highly recommend them to build your pool!

They did the first pool that we had and they're doing the second one because of how much we like them.