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About us
Mountaintop Handyman Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business, with more than 6 years of experience serving Bountiful, Utah and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!
Business highlights
20 years of experience
Amenities
Free Estimates
Yes
Reviews
4.022 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 59% | ||
| 23% | ||
| 0% | ||
| 0% | ||
| 18% |
Filter reviews by service
Showing 1-22 of 22 reviews
Fred J.
Aug 2021
Handyman Service
So far this company has had our project in mind and has been very good at letting us know what is going on and how to save money. We have felt like they care about our project and want to do it right. Thanks for your service HomeAdvisor
KENT B.
Jul 2020
Handyman Service
project completed.
Rick K.
May 2020
Handyman Service
Very courteous and great communication.
Ferris K.
Feb 2020
Steve was top notch! I would not hesitate to use their services again.
Michael G.
Feb 2020
When someone knocked over our mailbox, Ryan was quick to respond and started quickly. He brought in a fair bid and quality work. Even when someone hit it again before he finished it, he took the time and effort to correct the new damage. I was so impressed, I had Mountaintop do another little job for me. I am recommending him to my clients.
Stuart W.
Jan 2020
Handyman Service
Response from Mountaintop Handyman Services
"INDOOR BASKETBALL HOOP INSTALLED. Thanks, Stuart!"
S L.
Nov 2019
They listened to me when I was describing the problems with my trailer that needed to be fixed, they offered me a price that was far and affordable. they talked me through the project. If something an issue came up they discussed with me possible solutions. They always let me know what was going on. they were timely. When they finished a project they let me examine the work and asked If I was satisfied. If I was not totally satisfied they made the necessary improvements , and made sure I was satisfied. I would recommend Mountaintop Handyman to everyone who could use help with home repar and improvements.
Roslyn L.
Aug 2019
Handyman Service
The list of repairs and the comments of the work that was done below. ( The House was empty Ryan had a key we were busy showing the house to get it rented. Ryan was told to leave the key under a rock once the work was done this instruction was never followed the key was left daily under the rock because I do not think he knew who would show up to do the short list of work that took far too long to get done. I met people at the house to show the house and the back gate was wide open the window screens ( there was no reason to remove the window screens) where removed in the backyard the windows where unlatched and the sliding door was un locked we were fortunate that the house was not vandalized) almost every window was sticky children hand prints I had to re wash the windows. The toilet and floor was peed all over I had already cleaned the bathroom I had to redone the cleaning. We could of done all this ourselves but due to family health issues at the time we felt it would be a good idea to get a handyman it was a poor referral from a friends handyman that could not assist us at the time. A) Install Striker Plate - front door (screws were drilled thru the sheetrock) poor workmanship B) Grout tile in front entry way (messy job) C) Glue master room door ( ok but had to be reminded) D) Caulk - Master Shower & Bathtub upstairs ( Terrible messy job had to be redone i am still not satisfied ) E) Install new blinds in every window provided. Patch and paint headers ( Blinds were not installed correctly had to meet Another helper at house to repair terrible installation blinds have signs of mishandling by previous helpers ) (painting and patching was not all done theres extra holes drilled and where never repaired i told told the helper to leave the holes because i did not have more time on my hands) F) Install sink faucets pieces (2) Kitchen & upstairs bathroom ( Kitchen faucets was done bathroom was not done as requested) H) Bedroom bypass door piece install I) Switch Plates J) Quarter round tack down by back kitchen door. K) Vinyl kick plate on kitchen peninsula ( what a terrible job even after been called back to fix it looks like a three year old did it) L) MAR FLEX - Install on 2 cracks on foundation ( i feel you wasted product and could of patched other cracks that are visible and have leakage problem) M) Washer water catcher N) Address numbers - install above garage header. ( The 66 part is cockyed not straight) I am settling this invoice just to get rid of you I personally feel nothing was done correct or in a timely manner i feel totally ripped off. If I could I would share the photos i collected.After paying the invoice of $450.00 I received a text message from Ryan saying after all the hassle ( he called poor workmanship hassle) on completion your husband and I first spoke $450.00 that was what was sent over. I am willing to charge you $175.00 is that fair. Because I had already processed the payment online Ryan said he could write a refund check and send it in the mail this was on July 11 on July 18 I messaged Ryan and said I had not received the check, July 19th I got a response saying he would mail the refund check by tomorrow. July 25th I messaged him telling him I had not received the check I got no response. July 31 I messaged him again telling him I had not gotten the refund ( Still have not received the refund you Promised. But it is nice to know that your integrity are on the same footing as the quality of work thank you for confirming my suspension) this was my last message to him and I still have not seen a refund. I did not bother to message Ryan about the fact that on top of everything. Our new tenants moved in and the garbage disposal was clogged up with cigarette buds and the paint they used to do some patch work as well. Please take this as warning and do not use the company.
Response from Mountaintop Handyman Services
"Im sorry she felt this way in the end. There's always two sides to a story. To make this brief, this customer was given to me from another contractor because they didnt have time to help them. Later I found out, the wife was one of the red flag customers I wish I never worked for. In the end, the husband did a walk through and sent me an email stating how great the place looked. He asked me to send over the bill- which he paid. His wife (the wicked witch of the west) really just wanted to save her some money on the renters deposit. Did our price change - no Did we complete the work and get an email from the owner saying: "it looked great please send me the bill so I can pay". Yes Did we fix mistakes that were made -yes Did Ryan send a check refund that wasnt received - yes (when she didnt receive the returned check, Ryan took it as a sign from God and the universe that this lady is trying to ROB your family of there food - did Ryan send another check to this lady - no Did the owner move their renters in time to the house - yes Was this the husband easy to work with - yes Is the wife who wrote this message impossible to please - yes - Ryan knew she was red flag from day one. We have a website for those who would like to see our remodel projects that we get 5 star reviews on. Our objective is to please our clients the best we can. Some people cant be pleased or reasoned with. Either way - clients and work keep coming. I wish the best to these clients - but will never work for them again."
Thomas C.
Jan 2019
Handyman Service
Ryan and Caleb were very professional and courteous. The work resulted in a Quality product and final bill was exactly as we agreed to in the initial estimate. They remodeled my bathroom and repaired some drywall. I'm a happy customer and definately will hire them again in the future.
Zoe A.
Nov 2018
Handyman Service
I never knew when the service person would show up, and it ended up being a lot more expensive than the estimate. However, the job was done very well.
Response from Mountaintop Handyman Services
"The guy was told there was an hour of work.... it took him 3 hrs and charged them for 3 hours. The work was done perfectly with happy customers. If you can't afford a handyman, fix it yourself. Each of these employees have families they provide for. Customers think they can have a professional in there home working hard for 3 hrs and pay for 1 hour, it's an idiosyncratic. We bill for what is fair to the customer and the services rendered."
Charles M.
Nov 2018
Handyman Service
The owner was extremely nice, but the quality of work was very unprofessional. The optics of the jobs that they performed was unbecoming. I would encourage the handyman that performed the jobs to acquire a lot more training. It didn't appear that the owner was concerned about the "lack of quality of the work that was performed". He appeared to want to get paid for the unprofessional job. I am not sure what the owner's expectation was, but I paid for all of my necessary equipment for the jobs. I expressed my unhappiness with the job, but the owner didn't show any type of empathy. I questioned the owner utilizing my credit card number without my permission to pay for a very unsatisfactory job. He never responded to my remarks. If he would have there would be a great chance this review wouldn't have been written. If there was a way to download a picture of the work that was performed I would have do so in efforts for others to make their own opinions about the job that was completed. (Note: The handyman person who performed the jobs didn't appear to have a lot of faith in his ability to do the small task I requested to be completed, which some of them he didn't perform, but I was still required to pay for the service). I don't have to state whether or not I recommend this service. They may read this and acquire some additional training.
Response from Mountaintop Handyman Services
"Wow. Thanks Charles. I left your house shaking your hand telling you verbally and over a text what the bill was $90. If we committed fraud, then why didn't you call the cops or press charges? Oh, maybe because that's what you were told you were being charged. The work done; putting on a doorknob and applying cement glue to a crack was passed by the inspector when Charles was buying the house. The inspector is licensed by the State. So I guess we passed the state inspection with our work. The real problem is the handyman who went to Charles house was dealing like Charles was trying to make a move on him. The employee tried to finish up as soon as possible with no problems. During this time, Mr. Charles continually kept flirting with the employee to the point the employee did not feel comfortable going back. I- the owner went over on time on Saturday (after the inspection had passed) to fix whatever Charles was upset about. It came to be that he couldn't get his TV wall mount off. So I helped him with no charge. I can see where my employees concern came from. There are always two sides to a story. I'm happy to fave the music for the companies mistakes. There were none here. Just an unhappy man who got shut down when he was asking for a date. There are always people you can't please. He was one of the impossible ones. There was no illegal activity or we wouldn't be in business. We are insured up to 2 million dollars. I don't think I would risk the company and prison time over $90. Mr. Charles was not being responded to due to his ill words and manners on the job site and over the phone. I truly hope in the next 25 years we never work for another Charles like that again."
Meg R.
Nov 2018
Handyman Service
Went above and beyond the call of duty without charging extra!
Rick N.
Oct 2018
Handyman Service
Carl S.
Oct 2018
I have him do a lot of work for us, always responsive, and very quick and accommodating!
Vickie F.
Sep 2018
Handyman Service
He's quick and very helpful and his charging is very cheap
Vickie F.
Aug 2018
Handyman Service
Very professional and service oriented. Quick to get back to you when you call. The handyman I was lucky to be able to work with was very pleasant and a hard worker. A great company and I hope it does well.
Carol H.
Jul 2018
Handyman Service
They were helpful, reliable and stuck with the job until it was finished. Customer service friendly and nicely cleaned up everything. I would recommend their services anytime.
Sharon M.
Jun 2018
Handyman Service
They are wonderful to work with I am so glad I chose them
Holly W.
Jun 2018
Handyman Service
I had 2 projects. The spring cleaning on the yard could have been a lot better and the worker could have been more prepared. I was told he would be here 6 hrs. He was here about 3 1/2. The guy that put my faucet in was excellent. He worked on it for a lot longer than he was set up for. He gets 5 stars!
Linda C.
May 2018
Handyman Service
I contacted HomeAdvisor for a few projects (install front door, fixing another door, concrete work and deck). Ryan was sent out by another contractor, not MountainTop. Before I received the bid, Ryan contacted me to see if the contractor (he use to work for) sent a bid, I told him no. Ryan proceeds to tell me he no longer works for the company. Was starting his own business and if I'd like him to submit a bid, I told him yes. He bid installing the front door, some concrete work (which I decided to hold off on) and bid the deck. I hired him after receiving bids from two other contractors. Not only was he a little less expensive, he seemed like a nice guy and I'm always willing to give people a chance when starting up a new business. He started with a garage door I needed some paint removed, did an ok job. He then started on the install of the front door. Borrowed some finishing nails, since he didn't have any and glued in some other panels. I needed to order some glass panels so he started on the deck. Yes, I did added some additional projects (remove the grass where the deck was being built as well as remove some concrete). The grass was removed and I asked him to replant some in the front yard. Which he did but was over 3" higher than it should have been and he informed me that I should let it settle, but if it didn't he would remove the grass, but sod and lay down. Well it never settled and he never got to it so I removed the grass, bought the sod and did it myself. He was paid the full amount for this job. He starts on the deck. I won't even get into this. He was also paid the full amount for framing the deck and then had the nerve to want to bill me for the time he spent undoing what he did because the work was horrendous. If you'd like pictures of what the framing looked like, I will send them to you. He used my tools (some without my permission), borrowed a drill (which he broke) and a wheel barrel (yes I told him he could use it) but it is now out of whack, but still somewhat useable. He laid rock underneath my deck for compensating for the replanted grass and the drill. Was not on time, left the job site (sometimes to get more screws because he ran out). I received his bid for the deck on 15 April, he completed the framing on 17 May. He ran out of concrete screws for the last piece of 4x4 piece of lumber and did not have time to do that or the stairs because he had a real estate client. I read the (one) other review. It seems like Ryan doesn't have the right equipment/tools to run a handyman business and doesn't want to take responsibility, just blame the customer. Then he had the guts to tell me he was going to put a lien on my house. For what IDK....he was paid in full for all three invoices he sent me. I could go on....just Be very weary of this contractor.
Response from Mountaintop Handyman Services
"We fixed all the framing issues. The carpenter measured wrong. I have the new photos of what was finished. She was so busy making our with her boyfriend they ran out of money. I?m soooooooo happy we didn?t finish that job for her. Total witch lady with broom."
Margie P.
May 2018
Handyman Service
Ryan's skill set was very limited; he had no idea what the trim construction materials were. He bid $700 to install a 6x10 piece of sheetrock-- agreed to adjust price after arguing. He used my ladder and sawhorses. Left my playhouse roof in a mess; damaged more than he fixed. He was late for jobs and then did not show up for the last day to finish-- I will have to hire someone else. He and helper did a good job of moving some furniture for me.
Response from Mountaintop Handyman Services
"Margie had expected a bid and that was for $700 to install new dry wall and plaster in her garage. After completing this project she said she did not want to pay the $700. Ryan agreed to adjust the furniture price only, nothing else on the bid. Ryan bought his own ladder and he was going to use the back of his truck to cut the pieces of dry wall. Margie offered to use her ladder and her saw horses to Ryan-no problem. Ryan also called Margie on his timeline to let her know he was going to be late due to circumstances outside of his control. The playhouse roof was fixed. Margie added on plastering that was never agreed upon on the play house gables. She expected us to work for free for extra projects. The last day of work Margie was left a message that had to push her timing back due to other jobs. There was only the plastering left which she added the second day without notice to Ryan. Her project was put on low priority due to her changing the agreement on the bid during the job and adding more work to the job than what was agreed. Finally, Margie told Ryan she would get the trim for the tile and she was using another person to do the trim and tile work. Margie was inconsistent with the work she wanted done and in the end she could not afford a bid she agreed to in writing by email. She changed work scope every time the workers showed up. She could not make up her mind on how she wanted the gable fixed, which she refused to use a flashing which is the common method to fix a gable. Ryan and Jayden completed the drywall, fixed the playhouse roof and moved furniture (for free). Margie was one of the harder customers we have worked for, due to her changing the work scope by adding more work to the project than what was agreed. Mountaintop Handyman will not be doing work for Margie again due to her changing the work agreed and the price agreed upon daily."
Lauren L.
Apr 2018
Good to work with and very great service.
Licensing
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FAQ
Mountaintop Handyman Services is currently rated 4.0 overall out of 5.
Yes, Mountaintop Handyman Services offers free project estimates.
No, Mountaintop Handyman Services does not offer eco-friendly accreditations.
No, Mountaintop Handyman Services does not offer emergency services.
No, Mountaintop Handyman Services does not offer warranties.