Mr. Appliance Of Surprise & Goodyear

4.62 |28 Verified Ratings
Write a Review

Mr. Appliance Of Surprise & Goodyear

4.62 | 28 Verified Ratings
Write a Review

623-745-3347

PO Box 441
El Mirage, AZ 85335
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Mr. Appliance Of Surprise & Goodyear


Let's face it, with only 24 hours in a day, it can seem impossible to get everything on your to-do list done. The last thing you need to worry about is a broken stove or a leaky fridge. Not only does this add extra stress, but it can bring your whole routine to a halt. Turn to Mr. Appliance of Surprise for quality appliance repair services in El Mirage and Surprise. As a locally owned and operated company, we have strong ties to the community. We care about helping make our customers lives easier, which is why we go above and beyond to exceed expectations. Our Surprise and El Mirage appliance experts have extensive training and an in-depth understanding of all major brands. We take the time to accurately diagnose the situation before finding customized solutions. This way, you only pay for the repairs you need. Additionally, with upfront, honest pricing, the only surprise you'll experience is at a job well done!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Sun City
  • Surprise
  • Glendale
  • Sun City West
  • Avondale
  • Phoenix
  • Goodyear
  • Wittmann
  • Tolleson
  • Youngtown
  • Cashion
  • Waddell
  • Litchfield Park
  • El Mirage
  • See All >

Services Offered

Appliances
  • Appliance Repair
  • Small Appliance Install

Areas of Expertise

  • Appliance Repair and Service
  • Appliance Install

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
(Please call to confirm)
  • Credit Cards Accepted

Credentials

In Business Since: 2017
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Surprise Chamber Of Commerce

Coffee News

How We Got Started

I chose to work in this industry because I love my community and the west valley needs reliable service technicians..

We started in this industry in 2017.

We describe our business as Up and coming

What is your fee to come out to my home.

We have a $89 diagnostic fee. This fee gets waived if you get your appliance repaired with us.

 

Photos
Mr. Appliance Of Surprise & Goodyear


My Work
3 Projects
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Ratings & Reviews
Mr. Appliance Of Surprise & Goodyear

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 28
  Page 1 of 3
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5.0   |  
Review by in Surprise, AZ
Arrived on time, repair done quickly, efficiently. Repair man was professional. Would use this company again.
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5.0   |  
Review by in Goodyear, AZ
The technician was prompt very professional. The work was was done on a timely matter and part was ordered to accommodate my time frame. So appliance would be working properly so I could use it.
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5.0   |  
Review by in Litchfield Park, AZ
Raymond was very knowledgeable on my brand of refrigerator. I will certainly use him again.
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5.0   |  
Review by in Glendale, AZ
My tech Raymond was very professional. He arrived in the estimated time. He explained my problem and repaired it. I am very happy I contacted Mr Appliance.
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4.0   |  
Review by in Sun City West, AZ
The technician, Raymond, was quick to diagnosis the problem with my refrigerator and even though it was a Friday, he arranged for the refrigerator to work on a temporary basis while the parts were ordered so that my freezer full of food didn't spoil over the weekend. He was very prompt, courteous and professional. I found the repairs to be well worth the cost.
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5.0   |  
Review by in Sun City, AZ
The technician was very careful and thorough in his assessment of our problem. He also was very professional in his interaction with us. We would be happy to use this company again if we need further assistance.
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0.5   |  09-01-2018
Review by Karen J. in Sun City, AZ
Told Mr. Appliance of Surprise 8/23/18 approximately at 4:30 pm that freezer's low temp alarm was taking longer to resolve happened few times over past 6 months thought may need service. Just purchased over $200 food/meat and wanted to prevent failure. Was advised of $85 diagnostic fee (waived if recommended work done). Schedule for 8/24/18. Freezer alarm stopped approx 5:15 8/23/18 & freezer was maintaining temp when tech arrived. (Incorrect notes on service receipt say I said freezer was not holding temp never said). Food was frozen solid when tech arrived 1st time freezer clearly maintaining safe temp at that point. Tech Jason arrived but made no attempt to diagnose the problem said coolant needed charging. Said he was sure this was probably before he arrived. Charged coolant, said temp down to -11 & left. Here only 10 mins. Left immediately after tech and returned 2 hours later with freezer alarm going off and all food in door thawed. Stopped freezing within mins of his departure. Called Mr. Appliance back and said they needed to come back. Tech (again-big hurry). Asked him about very hot outside of freezer and he blew that off that was the compressor. Replaced a Schroeder valve he said had failed, recharged and said temp back to -11 & left. Here about 15-20 mins-no longer. Hour later, alarm going off and freezer extremely hot on all sides. Internal temperature over 34 degrees. Lost over $200 in food. Had Appliance Works out next day (Mr. Appliance not open weekends) and their tech showed me the first tech had way overfilled coolant. It was reading between 38-40 psi & it should be 6-8 psi. He said this very likely caused Schroeder valve failure. Reduced pressure & warmed condenser coil to allow it to start running again. He said overcharging causes coolant to build up ice inside coil preventing circulation so compressor works constantly trying to cool (hence outside of freezer so uncomfortably hot) & this can cause irreversible damage to compressor. He said and showed me the line leaving compressor had ice residue on it, which it should never have indicates an overcharged system. He said the first tech should have diagnosed it and explained (if coolant was truly low?) that any leak would cost more to repair than the cost of a new unit. He said he should have just filled the coolant to proper level (if I wanted) to allow the freezer to continue functioning until any leak got so bad it warranted replacement. Mr. Appliance instantly killed a working freezer. No diagnosis for $85.00 diagnostic fee. 8/27/18 contacted Mr. Appliance and spoke to manager Antonio. Advised what transpired expected a full refund. Said unit had been grossly overcharged. He argued and sent a doc indicating the charge level was 40-50 psi based on ambient temperature of 80 degrees. He sent a chart for auto pressures not refrigerator/freezer pressures which R NOT based on ambient temp but desired internal temp & correct amount of coolant. Told him Appliance Works invoi
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5.0   |  
Raymond was awesome! When I hired the first company to install my garbage disposal and was told I needed new plumbing first (which I know I didn’t as all garbage disposals are standard), Raymond showed up and had it done within 45 minutes. He was friendly, professional and cleaned up after himself. I highly recommend Raymond at Mr Appliance!
Response by Mr. Appliance Of Surprise & Goodyear: Thank you so much Robin! I'm so glad we could help you with your garbage disposal. If you have a few moments do you mind sharing your experience on google maps? here is the link: https://goo.gl/maps/WiC95GBN3yR2
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5.0   |  
Review by in Sun City, AZ
technician was prompt and honest
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5.0   |  
Review by in Surprise, AZ
Very reasonable expense. Would hire them again.
Response by Mr. Appliance Of Surprise & Goodyear: Thank You for the review Gerry!
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Showing 1-10 of 28
  Page 1 of 3

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  2. Verify Insurance
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  3. Verification of State Business Filings
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  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  10. Identity Verification (Reverse Phone Lookup)
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