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Mr. Appliance of Orlando
Appliance (Major Electric Appliance) Installation and Replacement, Fridge, Freezer or Ice Maker Repair or Service, Gas BBQ Service,
About us
Mr. Appliance of Orlando is proud to be a local owner operated business serving Orlando, Winter Park, Maitland, Union Park, Oviedo, Belle Isle, Lake Nona, Waterford and the surrounding community. From dish washers to ice machines, our team is here to tackle all of your appliance concerns, often on the same day or next day. Whether you want to whip an inefficient machine into shape or need to set up repairs for a broken appliance, or a replacement appliance installation, we are the team to call. Our technicians are all fully vetted before being hired so that you can be comfortable letting them into your home or business. You can count on Mr. Appliance of Orlando to be timely, tidy and that you will be 100% satisfied when we are done with the job. We do not offer estimates over the phone but we are happy to come to your home to diagnose the problem and give you an accurate estimate in person. We always guarantee the original parts we use as well as our service. Get in touch today!
Business highlights
11 years of experience
Services we offer
Major Appliance Installation , Major Appliance Repair, Small Appliance Installation, Small Appliance Repair
Accepted Payment Methods
- CreditCard
Reviews
4.456 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 16% | ||
| 2% | ||
| 2% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 56 reviews
Joyce H.
Sep 2019
Fridge, Freezer or Ice Maker Repair or Service
He arrived early and quickly repaired the 2 problems with our refrigerator . Thank you !
Mindy T.
Jul 2019
Fridge, Freezer or Ice Maker Repair or Service
came on time, fixed problem, nice guy
Bill R.
Jun 2019
Fridge, Freezer or Ice Maker Repair or Service
I am glad to see some good reviews on here. Mine was terrible. They were the first to call me and I had a leak in the washer. They came out and diagnosed, and said they called me for approval but I did not answer (no calls on my call log...?) Then a day later I called back to approve and schedule the repair. The person on the phone (must have been an answering service) said they would be out the next day to look at it. I gave her all of the info that it already had been diagnosed and needed parts and who the repair person was. The next day they sent someone else to diagnose the problem. Really? Then they left the machine taken apart and took the tub back to the shop. (yes, I have a picture of it left in pieces). Heard nothing. I called after getting back from a weeks vacation in which I thought the repair would have already been complete, and they had to **look** for my paperwork and said **oh yeah, it is not repairable** How long was I to wait for this news? Then, they send me the **diagnostic fee** to be paid in my email. I guess I owe them $89. Sad day when you have to pay for service like that. Be careful.
Jay H.
Mar 2019
Fridge, Freezer or Ice Maker Repair or Service
Tried to repair an Ice Maker on a Samsung Refrigerator and could not make the repair. Service men came out 6 times and still could not get it right.
Mitchell G.
Oct 2018
Fridge, Freezer or Ice Maker Repair or Service
Installed Appliance perfectly and quickly and cleaned up after they finished.
William R.
Aug 2018
Fridge, Freezer or Ice Maker Repair or Service
Technician Jason was very professional and i.d.' the problem almost immediately. The cost was very reasonable for the work performed. Will always call next time when necessary.
Karen P.
Jul 2018
Fridge, Freezer or Ice Maker Repair or Service
This company has customer service down to a science! They send a picture of the technician the day before and he calls you 20 minutes before arriving. Diagnosed & did repair quick & painless. I cant really comment on pricing, since I didnt have time to shop around, but it seemed fair
Janet B.
Jul 2018
Fridge, Freezer or Ice Maker Repair or Service
On time, thorough, and honest. I value professionalism in repairs plus those qualities, and they were 5-star on all.
Stephanie E.
Jul 2018
Fridge, Freezer or Ice Maker Repair or Service
Tom N.
Jul 2018
Fridge, Freezer or Ice Maker Repair or Service
Not quit finished, may have to replace the ice maker.
Betsy B.
Jun 2018
Fridge, Freezer or Ice Maker Repair or Service
Professional -would absolutely hire again.
Betty I.
Jun 2018
Fridge, Freezer or Ice Maker Repair or Service
Ralph D.
Jun 2018
Fridge, Freezer or Ice Maker Repair or Service
everything went well. tech was very professional and prompt.
Regina B.
May 2018
Fridge, Freezer or Ice Maker Repair or Service
Raul was great! came out on Memorial Day on time and fixed the problem in just a few minutes. He was polite and very professional. I will use him again definitely!
Elaine H.
Dec 2017
Fridge, Freezer or Ice Maker Repair or Service
They were a little expensive, but did a great job!
Delmy K.
Oct 2017
Appliance (Major Electric Appliance) Installation and Replacement
Richard W.
Oct 2017
Fridge, Freezer or Ice Maker Repair or Service
The technician was professional and efficient.
William H.
Sep 2017
Fridge, Freezer or Ice Maker Repair or Service
My ice maker in my GE refrigerator stopped working. I called this contractor, Mr. Appliance for an estimate. It cost me $180 just to get them over. Then he was going to charge me an additional $380 for replacement. I got him out of my house. Then I called Amazon and got my ice maker replacement for $98. I installed it in about 5 minutes and it works fine. BEWARE of this company.
Response from Mr. Appliance of Orlando
"Dear M(consumer name withheld per their request) Reviewing your work order history sent in by our Lead Technician, we find that our records indicate a different sequence of events. You requested service from Mr. Appliance because your ice maker wasn?t working. Our Trip and Diagnostic fee is $89 and is always waived when you approve the quoted amount to repair your unit. There is no $180 Diagnostic fee. Our Technicians know that an Ice maker not making ice can be a symptom due to another issue. Therefore, the unit had to be completely diagnosed. The tech found that your unit was leaking which created an ice buildup, he then had to disassemble your unit, removed all the ice and proceeded to defrost and unclogged your drain that was full of ice, he also fixed your defrost system and then reassembled your unit. After he performed those tasks he started diagnostics on the ice maker. In hopes that your unit wouldn?t require a new ice maker. The technician tested for proper operations and told you, before replacing the ice maker it would be beneficial for you to wait 24hrs to make sure it wasn?t the defrost system that was not allowing the ice maker to work properly. Our records indicate technician spent over 1 hr and 27 minutes actively working on your unit to ensure everything was working properly. The next day you called and said it wasn?t making ice, we sent our Senior Tech, he pulled out the Ice maker tested and noticed it was malfunctioning, he recommended you replace the Ice Maker and that the manufacturer had updated that part. The Technician never quoted $380. He only quoted you for a New Manufacturer Updated Part and didnt ad labor cost because you had paid the day before. You told our Technician in a very unkind way to leave your house. We make best effort to understand and appreciate our customers needs and propose all possible and best solutions. We treat all our customers with respect and we feel we acted more than reasonable under the circumstances, and while we wish the outcome had been different; in this case we stand by our Technician and our team."
LUIS S.
Sep 2017
Fridge, Freezer or Ice Maker Repair or Service
profesional on time and quick
Capital G.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
honest and fair.
Chris A.
Jul 2017
Fridge, Freezer or Ice Maker Repair or Service
Thomas L.
Jul 2017
Fridge, Freezer or Ice Maker Repair or Service
It took the second serviceman, Jason, to find and completely fix the problem. He was polite, knowledgeable and professional.
ROBERT L.
Jun 2017
Fridge, Freezer or Ice Maker Repair or Service
This company works on Bosch dishwashers. Many of them won't.
Karen H.
Jun 2017
Fridge, Freezer or Ice Maker Repair or Service
Excellent customer service from the initial call for service to the service repairman. Service repairman explained reason for needed repair. Very polite and would definitely call this company again.
Kelly M.
Jun 2017
Fridge, Freezer or Ice Maker Repair or Service
The gentleman that showed up was prompt, polite, covered his shoes with booties, put down a mat to keep the floor clean and was very efficient during the disposal replacement. I would definitely recommend them and use them again.
Licensing
State Contractor License Requirements
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FAQ
Mr. Appliance of Orlando is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Mr. Appliance of Orlando accepts the following forms of payment: CreditCard
No, Mr. Appliance of Orlando does not offer free project estimates.
No, Mr. Appliance of Orlando does not offer eco-friendly accreditations.
No, Mr. Appliance of Orlando does not offer emergency services.
No, Mr. Appliance of Orlando does not offer warranties.