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Mr. Electric of Tri-Cities
Electrical Wiring or Panel Upgrade, Electrical Switches, Outlets & Fixtures Install or Repair, Electrical Switch Installation or Repair Service,
About us
Electricity makes the modern world go round. When your power shorts out, call Mr. Electric of Tri-Cities for quick and convenient repairs. We offer our electrical expertise in Johnson City and the surrounding area. Your home or business is in good hands, whether you're hoping to overhaul the wiring or install ceiling fans. Our promise to you is the best work, whether your needs are common or complicated. We represent Washington County's electric solutions with pride.
Business highlights
Emergency services offered
9 years of experience
Services we offer
Electrical Safety
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.393 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 24% | ||
| 5% | ||
| 1% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 93 reviews
Jason B.
May 2024
Electrical Switches, Outlets & Fixtures Install or Repair
I feel scammed! I had two outlets go out in two separate areas of my house (back porch and garage door opener in ceiling) weird! I tried to fix myself and reset breakers, looked for gfiâ s, and even replaced both breakers at panel just in case went bad because were dual function breakers ( itâ s honestly not rocket science, 3 screws and make sure power off 10 minute project). Didnâ t fix outlets. Called mr electric because they were able to get me in sooner than others. Tech shows up and tells my wife $320 fee just to look at it. Whatever, I need to be able to use my garage. I arrived 10 minutes later and ask how heâ s gonna fix it. Tech keeps dodging question and say I gotta pay first and doesnâ t know problem yet and has to find a short in the line. Weird you know the price but still gotta find problem? Red flag, but I need to use garage. Talks me into upgrading to get my moneyâ s worth by buying their silver package with a surge protector. Tells me a surge protector is usually $600 alone. I begrudgingly pay $719 to fix problem and get surge protector. I keep asking how is this problem fixed. â Iâ ll tell you when I done fixing so you can fix if happens again when Iâ m doneâ . I knew it was gfiâ s I missed at this point and just got scammed for almost 1k. . When finished he takes me around and shows me an outlet by my pool and one behind my safe in garage and then tells me â I shouldâ ve looked better ha haâ . My wife and I felt livid so I called manager Bobby to tell him how taken advantage of we felt. While, he did apologize that we felt this way, he gave me every excuse and say they did give us price before completing work and surge protector is $600 value. I didnâ t call them for a surge protector. I called them to fix outlets and felt scammed into buying that because they were already charging a fortune to press two buttons I could have done myself. If there had been disclosure prior to service, I would have just had them press 2 buttons and paid their $320 â diagnosticâ fee (which is insane because when I booked it they told me $49, but I was desperate to get fixed) LONG STORY SHORT, COMPANY IS PREDATORY DO NOT USE!!!
Aubrey V.
May 2020
Electrical Switches, Outlets & Fixtures Install or Repair
On time, friendly, answered all questions and concerns
Response from Mr. Electric of Tri-Cities
"Thanks so much for your five star review and wonderful comments! Mr. Electric works very hard t meet or exceed our customer's expectations. We're very happy we had the privilege to serve you!"
Karl S.
Apr 2020
Electrical Switches, Outlets & Fixtures Install or Repair
very professional took the time to explain what had to be done and how he would do it no short cuts the technician I worked with was Darrin I would hire them again
Response from Mr. Electric of Tri-Cities
"That's wonderful to hear, Wayne! Thanks so much for choosing Mr. Electric, and giving us the privilege to serve you. I'll definitely share your comments with Darrin. He'll be very happy!"
Kim B.
Mar 2020
Electrical Switches, Outlets & Fixtures Install or Repair
The initial inspection was thorough and professional. The electrician wore booties into the house. He went down to the basement to check fuse box. He took a few minutes in truck to put a quote together. For the work to be done the price is fair and I was given a military discount. I am happy with the first part. Second part of work being done is scheduled.
Response from Mr. Electric of Tri-Cities
"We are so glad you were happy, Kim! It was our pleasure to work with you both times, and we look forward to working with you again in the future. Thanks for choosing Mr. Electric!"
John S.
Jan 2020
Electrical Switches, Outlets & Fixtures Install or Repair
J. McConnell of Johnson City have used the services of Mr. Electric on two occasions and find their service to be excellent and their technicians are very considerate. Job well done.
Response from Mr. Electric of Tri-Cities
"Wonderful to hear, Jean...we're so happy to have you as one of our loyal customers. Thanks for giving us the privilege to serve you, and for choosing Mr. Electric both times!"
Carrie U.
Jan 2020
Electrical Switches, Outlets & Fixtures Install or Repair
Very friendly and very thorough. Was able to get a booking the same day I called. Will call again.
Response from Mr. Electric of Tri-Cities
"Carrie, what a wonderful review...thanks SO much for choosing Mr. Electric, and for being one of our loyal customers!"
David K.
Dec 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Professional,courteous and thorough. We worked with Darrin,he took the time to explain exactly what needed to be done and answered all our concerns.
Response from Mr. Electric of Tri-Cities
"That's wonderful to hear! We will pass your comments along to Darrin....thanks so much for giving us the privilege to serve you and for choosing Mr. Electric! - Avery Pennington"
Stephen S.
Dec 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Pleasure working with them. They showed up as agreed and did the work as agreed and even gave suggestions on future projects as requested
Response from Mr. Electric of Tri-Cities
"Thanks so much, Steve, for your five star review and wonderful comments this will make Darrin Jones very happy. Out of all the options available, we are very grateful you chose Mr. Electric. We look forward to working with you again in the future."
Donna G.
Oct 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Excellent company with excellent technicians. Checked electrical main panel and explained recommendations for code updates. The installation of my light fixture was done on the first day and we will definitely call to schedule additional work later.
Response from Mr. Electric of Tri-Cities
"Wow, Donna....thanks so much for your kind words and five star review! We're so glad to have you as one of our new loyal customers. Thanks again for choosing Mr. Electric!"
Robyn H.
Oct 2019
Electrical Switches, Outlets & Fixtures Install or Repair
The electrician was great when he finally showed up over 2 hr. late. My wait window wad 8-12, he showed up at 2. Apparently there was an â emergencyâ and he was sent elsewhere. Which is fine, but the office could have called and informed me, I shouldnâ t have had to call them. Good electrician, terrible customer service from the office.
Response from Mr. Electric of Tri-Cities
"Thanks for your feedback and review, Robyn. We're very sorry that your experience with Mr. Electric wasn't a more positive one. Sometimes emergency calls do come in, and they take priority, which puts the Service Professional behind. Still, there's no excuse for the lack of communication. Your comments will be shared with our entire team to prevent this from happening again."
Jan C.
Oct 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Professional and knowledgeable.
Response from Mr. Electric of Tri-Cities
"Thanks so much, Jan, for your five star review and for choosing Mr. Electric!"
Yvonne C.
Oct 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Professional tech-good customer service-expensive-$300 for 15 minutes of work installing a new light fixture in bathroom-but did good work
Response from Mr. Electric of Tri-Cities
"Thanks, Yvonne, for your review and feedback. We will make sure that your comments are forwarded to our corporate office, as all our pricing comes straight from them. Thanks again for giving us the privilege to serve you!"
John W.
Sep 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Responded immediately upon our query to Home Advisor. Sent a very polite courteous and knowledgeable electrician. Very accommodating to our schedule as well.
Response from Mr. Electric of Tri-Cities
"So glad to hear that....thanks for your review, and for choosing Mr. Electric!"
Michael L.
Sep 2019
Electrical Switches, Outlets & Fixtures Install or Repair
My service guy was Robert. He was very thorough in his explanation of what he repaired & what they suggested for the future. He was finished in 3 hours including trip to Lowe s for the material. Very professional & timely effort all the way around. I can now see so much better in my basement with no more flickering. Thanx so much!!!
Response from Mr. Electric of Tri-Cities
"Thank YOU so much, Michael, for your five-star review and wonderful comments! Robert works hard to meet or exceed the needs of his customers, and he will be thrilled to see this review. Again, thanks for being one of our loyal customers and for choosing Mr. Electric."
Max B.
Sep 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Response from Mr. Electric of Tri-Cities
"Thanks so much, Max... We appreciate all the stars!"
Larry T.
Sep 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Hired Mr Electric to do fix an issue in a bedroom downstairs that I felt was caused by a recent storm. I also wanted to add an extra plugin outside on my back deck and replace another plugin with a GFCI. Bobby was a very nice guy to work with and answered all my questions. He couldn't finish the job on the first day he came out due to not have certain tools with him but came back after the holiday weekend as promised. Had a great attitude and explained things well. I was nervous that it took so long to find the issue (several hours) and felt he would have to start tearing into my sheet rock but in the end, the only issue was a GFCI outlet outside had to be replaced. The extra outlets didn't take much time at all. Like others reviews have said, the prices are high but they do good work. Decided to use them instead of continuing to shop for better value. Not sure if I will in the future though.
Response from Mr. Electric of Tri-Cities
"Thanks for your feedback and detailed comments, and for giving Mr. Electric the privilege to serve you!"
Louis J.
Aug 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Over charge
Response from Mr. Electric of Tri-Cities
"Thanks for taking the time to leave us a review. We were disappointed to see such a low rating, as our Service Professionals work hard to meet or exceed their customers expectations. They are trained to tell you upfront what all costs will be, so there's no surprises. They will not perform any work unless prior approval is given. They also guarantee all parts and labor for two years, so you're protected should anything happen down the road. We feel we did everything we promised...we're very sorry your experience with Mr. Electric wasn't a more positive one."
Steve G.
Aug 2019
Electrical Wiring or Panel Upgrade
Response from Mr. Electric of Tri-Cities
"Thanks, Steve, for taking the time to leave us a review, and for giving us the privilege to serve you!"
Peggy G.
Aug 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Robert from Mr Electric was professional and quickly completed all the work. He talked with us to be sure we were in agreement on what we wanted done. He did the quote which we signed off on. Returned to do work then made sure we were happy with his work before paying anything. We will have him do any future projects for us.
Response from Mr. Electric of Tri-Cities
"Thanks so much, Peggy, for your five star review and wonderful feedback...it made Roberts day! He works very hard to meet or exceed his customer's expectations, and he looks forward to assisting you again in the future."
Jacque C.
Aug 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Great job!
Response from Mr. Electric of Tri-Cities
"Thanks very much for your five star review, Jacque! Out of all the electricians available, we greatly appreciate you choosing Mr. Electric for your electrical needs."
Joe S.
Jul 2019
Electrical Switches, Outlets & Fixtures Install or Repair
The electrician was very thorough. He provided a good assessment of the the entire electrical system of the house, and he completed the repair that I requested very quickly and accurately. I will definitely use this company again, and I will specifically ask for Scott.
Response from Mr. Electric of Tri-Cities
"We appreciate your five star review and wonderful comments! Thanks for choosing Mr. Electric...we look forward to assisting you again in the future!"
Douglas K.
Jun 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Response from Mr. Electric of Tri-Cities
"Thanks for your rating, and for trusting Mr. Electric with all your electrical needs!"
Janet S.
Jun 2019
Electrical Switches, Outlets & Fixtures Install or Repair
the electrician was very polite and professional. He completed the job sooner than the time he projected and did an excellent job!
Response from Mr. Electric of Tri-Cities
"Thanks so much for your five star review and very kind comments! It was our pleasure to serve you, and we look forward to assisting you again in the future."
Floyd L.
Jun 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Darrin did a great job! Made sure it was exactly what I wanted.
Response from Mr. Electric of Tri-Cities
"Thanks so much for your five star review! Darrin will be very happy....I'll pass this along to him."
Mars L.
Jun 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Friendly and knowledgable people. On the expensive side for the work but better than others. I would have no problem using them again.
Response from Mr. Electric of Tri-Cities
"We appreciate your wonderful review, and look forward to serving you again in the future!"
Licensing
State Contractor License Requirements
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FAQ
Mr. Electric of Tri-Cities is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Mr. Electric of Tri-Cities accepts the following forms of payment: CreditCard
No, Mr. Electric of Tri-Cities does not offer free project estimates.
No, Mr. Electric of Tri-Cities does not offer eco-friendly accreditations.
Yes, Mr. Electric of Tri-Cities offers emergency services.
Yes, Mr. Electric of Tri-Cities offers warranties.