Mr. Handyman of Cape Fear

Do not use these guys, I promise you. the only thing worse than technicians is their customer service

Dustin, did excellent work. He was on time and used his time efficently. Dustin was creative on my projects. Track doors for the laundry room. An additional shelf in the master closet, kitchen cabinet crown molding with lights and a platform for my electrice corner fireplace. I would recommend Dustin and I have future projects in mind for him.

Arrived on time, tools in hand, and ready to go to work.

On time and diligent worker.

I was very satisfied with Mr. Rooter. I called another co. first but never heard from them. Mr. Rooter call me within minutes. Mr. Rooter now has my business forever.

Did a really good job

Had to replace a kitchen faucet. It was something I could do on my own but I could not get one of the lines off. Since I had purchase the same faucet to replace it they just took the other on off and charged us about 1/3 of what they originally quoted. Very flexible and worked with our needs to get the job done.

Very well trained and did great job.

arrived early completed job

$130 for 5 minute job!!!! Next time ill head my friends advice to wait for a simple plumber that was charging just $30 for the job. Absolutely will not call them again.

Called Mr. Rooter on Friday afternoon to trouble shoot why no water was running to our vacation home despite water being turned on by the city. A leak was found and work order placed to fix leak. I also asked that the repairman to test the water inside after fixing the leak to make sure everything worked fine AND to leave the water on after they left as we had renters coming. They called me to report that the leak had been fixed and everything was working fine and water was left ON. I paid the invoice and everything was fine. 4 days later when my renters show up, I find out that the house has no water because the repairman turned water off AFTER I asked him to leave it on. I called Mr. Rooter back immediately and asked them to go back to the house and see to it that the water is turned back on. I proceeded to get berated by the owner that they would absolutely not go back to the house under any circumstance to turn the water back on as that is not their policy. This was never explained to me 4 days prior, and I gave them explicit instructions to leave the water on and they agreed while accepting my payment. The owner Mark is the rudest service person I have ever spoke with and had the gall to tell me that I was "fired" as a customer. I couldn't believe how ridiculous he sounded and how quickly he angered over such a small issue as turning the water back on takes 30 seconds. He definitely lost a customer and he should lose more for his lack of understanding and short temper.

Very responsive, pleasant to deal with. Great follow up and efficient.

A company rep called me a few minutes after I looked on Home Advisor. Two plumbers came to my home the same day and quickly fixed my problems. I will definitely hire them again.

Very professional, quality workmanship & fair pricing---a great company practicing values of customer service and ethics.

Mr. Rooter responded quickly with a call-back and subsequent repair. The serviceman was friendly and knowledgeable. The price was a little higher than I expected but then again, they didn't leave us hanging.