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91% Recommended

9 Years In Business

Company Details

Contact

See Phone Number
1605 Deer Meadow Court
Hanover, MD 21076
http://www.mrkleangrout.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
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Achievements

Service Details

    Areas of Expertise

    • Tile & Grout Cleaning
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.4
    102 Verified Reviews
    • 5
      74
    • 4
      18
    • 3
      4
    • 2
      3
    • 1
      3

    Highly rated for

    • Customer Service
    Showing 1-10 of 102 reviews Showing 0 reviews
    4.0 Dave W. Bel Air, MD
    10/12/2020

    Overall the work was good and the price was fair. Missed a couple of spots where the grout was missing around the faucet. George tried to reach me but I was unavailable. Not sure what he had in mind.

    5.0 Michael H. Finksburg, MD
    10/11/2020

    George from Mr, Klean Grout called after I submitted a request from Home Advisor. He came the next day and gave an estimate. He was very knowledgeable and gave a very fair estimate. His crew came a few days later and the outcome was much better than I anticipated. I have a tile kitchen floor that had some missing grout. They cleaned the floor, filled the voids, and painted all the grout and it looks like a new floor. The cost was about 1/2 of what I anticipated.

    4.5 Darrell W. Rosedale, MD
    10/9/2020

    On time, good job

    4.0 Richard B. Laurel, MD
    9/15/2020

    They responded very quickly to my request. Explained the problem I was having. My stand-alone shower was leaking at my glass panels. (Two walls were tiled, and two walls were glassed). I wanted to stop the leaks. I sent in pictures of my shower. George assured me that the leak would end. I hired him on the phone. His man came over just before Labor Day 2020 weekend. Had to wait 24 hours before I could try the shower. First time I showered, to my disappointment, the shower still leaked. I called George during the Labor Day weekend and he returned my call after the weekend. He sent his man back, he sealed my glass further. This definitely solved the problem. No more leaking and the grout work looks fantastic. I would hire them again. George stands behind his work.

    3.0 Mary M. Pasadena, MD
    9/7/2020

    The young man that did the tile did a nice job however he got foot prints from the product that he was using to clean my grout on my tile all over my wood floor. In addition there was a film left on all the tile floors that he clean the grout in and I had to go back and clean the floors as well as my hardwood floors after he left. I was not happy with the finished product or the cleanup.

    5.0 Regina L. Baltimore, MD
    9/5/2020

    The owner George was very professional , polite and congenial. The work was completed as stated in an efficient and timely manner. I would definitely hire again and recommend to friends.

    5.0 Michael C. Silver Spring, MD
    9/4/2020

    They did a great job at a reasonable price. They came on time, worked safely and efficiently, and gave us advice in best way to keep tile and grout clean. We are very satisfied!

    5.0 Robert D. Aberdeen, MD
    9/4/2020

    Very prompt,and did a good job

    4.0 Lorraine C. Baltimore, MD
    9/2/2020

    The initial introduction was smooth and pleasant, staff and Mr. Klean Grout are kind and respectful. We set a date, time price ( make sure you get an invoice of ALL work Warranty.... have not gotten in writing BUT I WILL ) for the project to be started, They arrived a little late ( every time ) went to work and partially completed the grouting of our basement shower wall NOT the shower pan that was included in this project also, the project needed farther work which Mr. Klean Grout said he could and would perform himself. This is when things took a turn, appointments where mostly NO CALL / NO SHOW when calls were answered broken promises which result in frustration, I have taken several days off, no work is done yet and the Contractor ATTEMPTED to change the conversation around like my hearing is bad. .This has resulted in disappointment and a shower unusable, we have been dealing with this since 08/09/2020, and the project NOT completed yet. PRAYING this gets resolved very soon, another scheduled date has been made. Update****** Contractor came out and completed all the work, looks satisfactory, and all documentation requested was given.

    5.0 Beth C. Owings Mills, MD
    8/25/2020

    He was very timely, I had been calling several different places and he responded and was able to get an estimate the same day. Then the work was done in one week.

    Showing 1-10 of 102 results Showing 0 of 0 results

    Photos

    6
    Color Seal
    8
    Regrout

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