Mr. Restore

4.65 | 11 Verified Ratings
Write a Review

Mr. Restore

4.65 | 11 Verified Ratings
Write a Review

877-631-7576

1590 E Business Hwy 121 Building 2 Suite 100
Lewisville, TX 75065
 
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Profile
Mr. Restore


The Calm After the Storm.

We are a full service Fire, Water & Storm Damage Restoration Company. We excel in helping you in a disaster situation with recovery services from these events. We specialize and work with all insurance companies to ensure you the best service possible. We currently serve the Dallas/Fort Worth, and the Texas Panhandle areas. Give us a call today! Let us show you what it's like to work with a true restoration professional.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Dallas
  • Fort Worth
  • Amarillo
  • Arlington
  • Garland
  • Denton
  • Irving
  • Plano
  • Lewisville
  • Mesquite
  • Richardson
  • Haltom City
  • North Richland Hills
  • Grand Prairie
  • Fate
  • Flower Mound
  • Carrollton
  • Duncanville
  • Keller
  • Bedford
  • Rowlett
  • Grapevine
  • McKinney
  • Rockwall
  • Coppell
  • Desoto
  • Lancaster
  • Allen
  • Frisco
  • Euless
  • Hurst
  • Cedar Hill
  • Balch Springs
  • Crowley
  • Southlake
  • Haslet
  • Aubrey
  • Wylie
  • Colleyville
  • Addison
  • The Colony
  • Seagoville
  • Lake Dallas
  • Sachse
  • Sanger
  • Argyle
  • Little Elm
  • Royse City
  • Sunnyvale
  • Roanoke
  • Pilot Point
  • Mansfield
  • Azle
  • Kennedale
  • Prosper
  • See All >

Services Offered

Disaster Recovery Services
  • Water Removal Recovery
  • Fire or Smoke Damage Recovery

Areas of Expertise

  • Recovery Service - Storm or Wind Damage
  • Recovery Service - Water Removal
  • Recovery Service - Fire or Smoke Damage
  • Dry-rot, Water or Pest Damage - Major Repair
  • Recovery Service - Earthquake Damage

Quick Facts

Business Hours
(Please call to confirm)
  • Credit Cards Accepted

Credentials

In Business Since: 2009
Screening
HomeAdvisor Screened. View Details

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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We support our local First Responders by supporting events that benefit the local Fire Depts.

Dallas 9/11 Memorial Stair climb

National Fallen Fire Fighters Foundation.

We heavily support the Children's Advocacy Center of Denton County.

We support other community events and causes to give back to those in need.

How We Got Started

I chose to work in this industry because Clients need an advocate in the claims process. We have the experience and knowledge to be this advocate. .

We started in this industry in 1994.

We describe our business as Rooted in the community

 

Photos
Mr. Restore


My Work
4 Projects
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Ratings & Reviews
Mr. Restore

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 11
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1.0   |  
Review by in Arlington, TX
I suffered a slab leak and came home to a flooded house. I hired this company after my insurance agent allowed me to select my own mitigation company. I will admit, Clint (owner) was very professional and sympathetic to my needs. Because of this, I hired them and the water mitigation began. The field supervisor (Jeff) and his team were very professional and did a great job. It was during this process that they offered the "rebuild" process and I signed them up to do the job. After my house was dry, I set up a field adjustor to come out and assess the damages. Mr Restore was not going to even show up because they were extremely busy with other jobs. But low and behold, the construction supervisor (Jake) showed up. During the assessment, Jake didn't say anything to my insurance field adjustor. After the assessment (approx 1hr) was done, both adjustor and Jake left. Upon receiving the scope of repairs from my insurance company, I immediately forwarded it to the project manager (Mark Goacher). I was told it would be reviewed within "24-48hrs". When I followed up on the 2nd day, Mark was very short with me and I expressed my concern with his poor customer service. He then suggested "we part ways" so I took him up on his offer. A week later, I received a bill for $584 dollars!! Immediately, I inquired about this bill and Mark claimed it was for Jake's time on the job. I pointed out that Jake didn't do anything but stand there. To support their billing, I requested documentation. It took Mark almost all day to get it to me even though he admitted he was in his office. By the end of the day, I received Mr Restore's scope of repairs which emulated my insurance adjustor's initial assessment. The only difference was a difference of $1000. When confronted about the "SHADY PRACTICE", Mark kept referring to the contractual agreement I signed. He also threatened me with their ability to actually charging me more based on the company's ability to make a "PROFIT"!! I always knew if you let someone talk long enough and give them enough rope, they'll eventually hang themselves and Mark did just that. I knew it was all about making a profit and even though Jake did nothing, they still billed me 10 hours worth of work that could not be supported. I STRONGLY ADVISE CONSUMERS TO BE MINDFUL OF TRICKY BUSINESS PRACTICES LIKE THIS SO THAT THEY DO NOT FALL PREY TO THE SHADY LEGAL JAGON THAT ALLOWS SHADY BUSINESSES LIKE THIS TO MAKE IMMEASURABLE PROFITS ON OUR PERSONAL CATASTROPHES BY BILLING OUR INSURANCES ASTRONOMICAL FIGURES!!!
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5.0   |  
Review by in Garland, TX
They did a great job in a timely fashion. I was impressed with the workmen.
Response by Mr. Restore: Thank you Gloria, we love our team!
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5.0   |  
I had a basement with several inches of water in it. Jeff Simpson came out quickly and started the work. It was finished that day. I was extremely pleased. Jeff and Isidro were polite, did the work exactly as I asked. My husband who used to take care of this type of repairs passed away recently, and these guys came to my rescue. I appreciate the work they did and will use them again if I should need them and would recommend them to my friends
Response by Mr. Restore: Thank you Gloria, glad to help!
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5.0   |  
Review by in Coppell, TX
Mr Restore uses highly specialized instrumentation and top notch technicians with professionalism to get your home back to tip top shape fast.
Response by Mr. Restore: Thank you Mike-always glad to help!

2 of 2 users found this review helpful.

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5.0   |  
Review by in Colleyville, TX
Efficient and effective in the way they operate.
Response by Mr. Restore: Glad to help, thank you for the kind words.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Frisco, TX
When you get the call that your water heater has burst...trust me, you panic! My water heater is located in the attic on the second floor, which mean water is pouring through the ceiling, down the walls, and flooding the entire downstairs, while saturating the carpet and wood floors. I immediately went to www.TheGoodContractorsList.com and found the amazing guys at Mr. Restore. Did I mention this was a Sunday afternoon and that did not stop the quick response. I talked to Clint, the owner, and he dispatched his crew immediately. They assessed the situation and then started to remedy the situation. They rolled in 26 industrial fans, 3 dehumidifiers, a thermal imaging camera that allowed them to calculate the moisture behind the walls without having to tear out the drywall. Five days later, my house was dry, and because they were able to dry in place, there was minimal repairs required. They were truly professional and understanding. Mr Restore has an incredible program that sends updates everyday, with pictures and progress made, and the moisture readings that provided reassurance to me and my family. I did not know who to call, but I will tell you now, I recommend Mr. Restore over and over again...call them now!
Response by Mr. Restore: Thank you Eva for the kind words!

2 of 2 users found this review helpful.

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5.0   |  
Review by in Dallas, TX
I was driving back from another state when I received word that my house was being flooded by torrential rains from the roof. Clint from Mr. Restore took my call late that Saturday afternoon and immediately dispatched one of his crews to go assess the situation. One can understand the feeling of being totally helpless and being hours away. The water had been cascading into our home for a few hours at that point. Clint and his crew immediately began the emergency response procedures to remove water and damaged areas to begin to dry out the house. Clint responded with a very thorough assessment
Response by Mr. Restore: Glad we could help, thank you Lee!

2 of 2 users found this review helpful.

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5.0   |  
Review by in Richardson, TX
Mr. Restore did the job to my complete satisfaction. The sales representative was easy to work with and honest in his assertions. The crew did an admirable job. I have no hesitation in calling on them in the future or recommending them to others.
Response by Mr. Restore: Thank you Bob, we are glad to help.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Allen, TX
When my rental property caught on fire, I was very concerned about fixing it due to the extensive nature of the damage. I had never dealt with a catastrophic event like this. I talked with a number of people and everyone had their own approach that they felt was the best path forward. When I finally got to talk with Clint with Mr. Restore, I had an idea of how I wanted to approach the situation. I talked it over with Clint and he did an amazing job of helping me deal with the insurance company. He leveraged the Exactimate tool, which is the same tool the insurance companies use, to create a detailed estimate of what needed to be fixed in
Response by Mr. Restore: Glad we could help, thank you Jim!

2 of 2 users found this review helpful.

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4.5   |  
Review by in Euless, TX
THESE GUYS ARE WONDERFUL. LOVE THEM! THEY HAVE TAKEN CARE OF ME.
Response by Mr. Restore: Thank you Angela--we love helping!

2 of 2 users found this review helpful.

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Showing 1-10 of 11
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

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  2. Verify Insurance
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  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  10. Identity Verification (Reverse Phone Lookup)
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