Mr. Rooter of Greater Cincinnati

Ryan did an excellent job with a ton of professionalism.

The plumber was professional and he explained everything he did

They replaced a broken pipe.

I called due to flooding in my basement that appeared to be a blocked floor drain. The Mr. Rooter tech agreed and called another tech with a camera. When drain was scoped broken pipe and trench rot found. They scoped cleanout outside house to city line and found 2 areas of pipe broken from roots and 2 broken w/o roots and areas of trench rot. Estimate for new inside (blocked by wall) and outside clean-out (not 2 way), and new pipe blown to city line was $29,800. I wrote check for 1/2 and financed 1/2. Next day I was presented bills for $4300 for inside work and $7200 for outside work. When I spoke to supervisor he put in new financing for entire $29K even though $15K check cleared my account. Work was completed inside and trench was dug. Even though rain was coming in I had to use my own tarps to cover trench with help from inside tech. The pipe was blown next day and inside work completed. I was given bill for $4300 for inside work and had to pay on credit card. The other $

Still waiting to schedule work to be done. Good price for water line replacement.

James was great. He provided an initial assessment that the problem was one of two things and provided estimates based on both to address the problem. As it turned out, his initial diagnosis was correct and the lower costing repair addressed the problem. He was efficient, professional, explained everything and we were very pleased with the work. We will definitely use them again.

Yes toilet was reset , no leaks ,fast friendly!

The first technician did not complete the job to my satisfaction, but the second technician did the job right and did not leave until it was done and I was satisfied.

Bobbi took care of us. Saved my brand new kitchen tile. Matt did a great job with installing a 2- way snd Brandon fixed our drain pipe under our slab and cleaned up spectacularly. Concrete job was perfect. This scary time ended up being not as scary. Will definitely use again. Lifetime warranty on all underground work gives me peace of mind.

we had a clogged kitchen drain on Friday night. I called Mr. Rooter on Friday night and they sent out Chad, on Saturday! He did an excellent job and explained carefully what to do in the future to avoid this problem.

Eric did an amazing job. He was very knowledgeable and showed me each step of the way what he was doing. I called Mr Rooter , they were here working and on a Saturday 2 hours later.

Our technician was knowledgeable and courteous. He explained the whole procedure so we knew exactly what was bein done......thank you Eric!

Great service! Eric did a great job explaining the problem and gave multiple solutions. Worked with us to get the issue resolved .

They put as many people on the job at all levels to come up with a solution to the problem. I think there was 6 different people on my property over 2 days to solve my unique circumstances. A job well done! Thank you!

Duke turned off our gas due to a leak. Mr. Rooter got us scheduled quickly since we had no heat and no hot water. Josh was very professional and cleaned up everything. The leaks (we had 5) were repaired and passed Dukes inspection. Thank your Rooter.

Very professional and attentive. However the service was very expensive!

Nothing but good comments about the technicians..... Price seemed a little high