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Musso Plumbing & Heating, Inc. logo

Musso Plumbing & Heating, Inc.

Sewer Main Clearing, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,

About us

Musso Plumbing & Heating, Inc., is proud to be a locally owned and operated business that serves Erie County and the surrounding community. With years of experience and unmatched expertise we can help with any and all of your plumbing and heating needs. Since opening our doors we have built our business on providing reliable service, when our customers need it, at a fair price. You can count on us to be timely, tidy and when the job is done you will be 100% satisfied with the work that is done.

Business highlights

Emergency services offered
Veteran owned and operated
56 years of experience

Services we offer

HVAC, Plumbing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.3100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
7%
2
1%
1
9%

Filter reviews by service

Showing 1-25 of 100 reviews
Gary D.
Sep 2022
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
they were easy to work with, gave the best price and did what they promised when they said they would do it.

Ann D.
Jul 2022
5.0
Faucets, Fixtures and Pipes Repair or Replace
$2,600
We had an emergency plumbing leak with water coming down from the upstairs bathroom through the kitchen light and onto the kitchen floor. It was after hours on the Friday night of a long holiday weekend. I called Musso and they were very friendly and helpful. The plumber was at my house within two hours. He explained everything that needed to be done and was able to complete a temporary fix to get us through the weekend until the parts could be obtained. Musso called me first thing Tuesday morning to confirm they would be out to complete the job, and when I made a change regarding the shower kit I selected they were very accommodating. Ultimately the job was completed quickly and correctly and I am very satisfied. I would definitely recommend Musso plumbing!

Paul B.
Feb 2022
4.5
Gas Piping
Yes, I recommend this pro
$1,600
Top-quality professional, meticulous work from Michael, and excellent customer service and communication from the front office.

Mary B.
Jan 2022
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Michael came in and was very professional. He explained everything. He came in and installed my hot water tank, he did a excellent job!

Ronald W.
Dec 2021
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Mike was experienced and knowledgeable about what was needed. Did a great job.

Margaret H.
Nov 2021
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
I am waiting to have the work done. I only had the initial consultation.

Joseph D.
Oct 2021
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
$310
FIXED MY TOILET!!! GREAT JOB.

Eric J.
Aug 2021
5.0
Gas Piping
Yes, I recommend this pro
Great job by Sam, thank you!

Paul M.
Jun 2021
0.5
Faucets, Fixtures and Pipes Repair or Replace
I did not hire this pro. I, unfortunately, wasted my time off for today. I received a call that the plumber was **on the way** only to call an hour later to find out that they did not even leave for my house yet. They said they were waiting for me to call back and confirm, but the message did not ask for that to be done or I would have. I had a limited amount of time off so I was not able to wait any longer. When I called to get it rectified, the office manager, Renee, was quick to point out that it was because I did not call back and instead of trying to make it right, just argued that they did nothing wrong. Customer service is everything in this world and my experience with Musso showed a lack of this.

John K.
Apr 2021
5.0
Gas Piping
Yes, I recommend this pro
Very friendly and honest. The guys had to replace all the gas lines under the house (no basement..just a crawl space) I would recommend them 100% Thank you Musso plumbing! Kaczynski household

Ms L.
Mar 2021
5.0
Sewer Main Clearing
Yes, I recommend this pro
didn't have to wait for service, on time, fast, courteous, respectful, followed covid rules. have recommended to 3 people so far

Tzehong L.
Jan 2021
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$710
they are on time, and finished the work the same day, so far so good

Maryann W.
Nov 2020
5.0
Gas Piping
Yes, I recommend this pro
$800
The technicians were professional and kind. They did a good job in a small space. We are happy and would recommend Musso.

Ted P.
Nov 2020
0.5
Faucets, Fixtures and Pipes Repair or Replace
$3,100
After providing an estimate they came out to replace my tub. I asked them not to replace the tub if the tiling isnâ t replaced as well. The technician said heâ d have someone reach out to me. He left with the tub halfway installed, a hole still in my wall. After multiple calls to the person that was suppose to reach out to me, I called Musso plumbing back. They told me since is wasnâ t stated in my contract I was on my own. I lost tenants that were renewing their lease because they were unable to shower for weeks. They charged my card the full amount even though the job wasnâ t complete. I still have parts of the bath kit on my floor. Itâ s almost impossible to get another company to come out and finish the job that Musso plumbing started. I would highly recommend you DO NOT choose Musso Plumbing. I will be contacting the BBB. Update: I contacted the BBB and Musso Plumbing responded back saying I signed a customer satisfaction form which is a complete lie. They lack business ethics.

Carla T.
Oct 2020
5.0
Gas Piping
Yes, I recommend this pro
excellent job

Liza C.
Oct 2020
4.5
Gas Piping
Yes, I recommend this pro
Knowledgeable and experienced. Neat, customer-centric. Professional.

Terri S.
Sep 2020
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
The men are very pleasant. They also checked with my husband before they proceeded .We were so pleased with their work. We had some extra work done.

Robert K.
Sep 2020
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
$49
Awesome!

Margot S.
Sep 2020
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$433
Service was done in a timely manner, as scheduled.

Ron B.
Sep 2020
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
$185
Very responsive and timely. Good value and competitively priced

Mark M.
Sep 2020
3.0
Gas Piping
Yes, I recommend this pro
$900
Mike the on-site plumber was very professional and explained everything well. For the work involved, I found the cost VERY high

Joseph S.
Aug 2020
1.0
Sewer Main Install, Replace or Repair
I was way over charged by Musso Plumbing
Response from Musso Plumbing & Heating, Inc.
"Upon meeting with the homeowner, we discussed repairing the sewer. We have to remove the meter pit to conduct the repair of the sewer. It's a 30" diameter clay pit that was chipped and we have to replace it. Customer agreed to the cost of the repairs. Which includes 10' of sewer line, fitting, labor and digging."

Patti K.
Aug 2020
3.0
Sewer Main Clearing
Yes, I recommend this pro
$355
If there are major roots in your sewer line, they cannot get rid of them with a snake.

William K.
Aug 2020
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$412
Very pleased with the work done and in record time.

Joyce P.
Aug 2020
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
The technician James Knott did an excellent job replacing my hot water tank. When he gave me the estimate he explained exactly what he would be doing and why. He arrived in a timely manner and the work was completed and everything was cleaned up within the time frame that he originally said. Excellent work and I would not hesitate to call Musso Plumbing & Heating again.
Showing 1-25 of 100

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Musso Plumbing & Heating, Inc. is currently rated 4.3 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Musso Plumbing & Heating, Inc. accepts the following forms of payment: CreditCard

Yes, Musso Plumbing & Heating, Inc. offers free project estimates.

No, Musso Plumbing & Heating, Inc. does not offer eco-friendly accreditations.

Yes, Musso Plumbing & Heating, Inc. offers emergency services.

Yes, Musso Plumbing & Heating, Inc. offers warranties.