My Computer Works, Inc.

4.25 | 501 Verified Ratings
Write a Review

My Computer Works, Inc.

4.25 | 501 Verified Ratings
Write a Review

800-291-9260

7975 North Hadyden Road, Suite C 320
Scottsdale, AZ 85258
 
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My Computer Works, Inc.


My Computer Works! Fix IT. Learn IT. Use IT.

My Computer Works, Inc. is a leading provider of personal technology support services for thousands of consumers and businesses nationwide. The company's friendly, patient and professional, U.S.-based, computer technicians are available 7 days a week to help you. We can solve your problems and teach you how to use your MAC, PC, Smart Phone or Tablet. We can help you remotely, over the phone , and if necessary with an onsite visit. With a number of affordable options, including one-time support and discounted support memberships, everyone should be able to say "My Computer Works!". * At this time we do not fix cracked or broken screens or broken laptop hinges. We specialize in Virus & Spyware Removal, Prevention, Data Backup, Education (How To Walk-throughs), Set-up of new Equipment, and more.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Washington
  • Houston
  • New York
  • El Paso
  • Dallas
  • Miami
  • Sacramento
  • Los Angeles
  • Atlanta
  • Chicago
  • Philadelphia
  • San Antonio
  • San Diego
  • Phoenix
  • Pittsburgh
  • Oklahoma City
  • Denver
  • Charlotte
  • Austin
  • Cincinnati
  • Louisville
  • Memphis
  • Minneapolis
  • Birmingham
  • Baltimore
  • Des Moines
  • Seattle
  • New Orleans
  • Fort Worth
  • Indianapolis
  • San Jose
  • Orlando
  • Fresno
  • Tampa
  • Cleveland
  • Detroit
  • Portland
  • Tucson
  • Colorado Springs
  • Salt Lake City
  • Jacksonville
  • Tulsa
  • Boston
  • San Francisco
  • Hartford
  • Omaha
  • Richmond
  • Fort Lauderdale
  • Brooklyn
  • Charleston
  • Columbus
  • Raleigh
  • Dayton
  • Tacoma
  • Roanoke
  • Fort Wayne
  • Milwaukee
  • Baton Rouge
  • Huntington
  • Rochester
  • Nashville
  • Springfield
  • Saint Paul
  • Shreveport
  • Mobile
  • Columbia
  • Long Beach
  • Montgomery
  • Peoria
  • New Haven
  • Flushing
  • Toledo
  • Knoxville
  • Saint Petersburg
  • Jamaica
  • Corpus Christi
  • Boise
  • Lincoln
  • Oakland
  • Akron
  • Syracuse
  • Grand Rapids
  • Greensboro
  • Spokane
  • Pasadena
  • Amarillo
  • Arlington
  • Trenton
  • Lubbock
  • Harrisburg
  • Erie
  • Little Rock
  • Winston Salem
  • Bronx
  • Wilmington
  • Huntsville
  • Pensacola
  • Charleston
  • Van Nuys
  • Bakersfield
  • See All >

Services Offered

Audio/Visual & Computers
  • Computer Repair/Upgrade

Areas of Expertise

  • Computer Software Repair
  • Training and Education for Computers and Mobile Devices
  • Virus Removals and Tune Ups
  • Installation of New Equipment.
  • **WE do not replace broken screens or hinges or replace bad batteries.

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2005
Memberships & Affiliations
  • Better Business Bureau (A+)
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because in 2005 I had a simple idea to provide low-cost computer support for consumers and small businesses. As the founder and president, I knew there was a need in the marketplace for a company that could help people who depend on computers daily, but did not want to worry about them. We let people focus on the important things in their lives. Computers are a fact of life today and our dependence on them continues to grow. It is this dependence that makes finding a knowledgeable, reliable, and available technology resource so critical.

We started in this industry in 5.

We describe our business as Well established

 

Photos
My Computer Works, Inc.


My Work
1 Projects
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Ratings & Reviews
My Computer Works, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 501
  Page 1 of 51
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5.0   |  
I highly recommend this service. I`m not tech savvy, but Sean made it so easy for me to understand what was going on with my computer. Thank you so much for being patient with me.
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5.0   |  
Review by in Portersville, PA
Project: Repair, Upgrade or Troubleshoot Computers
They were on time and got my working and it seems to work easyer then it ever did
Response by My Computer Works, Inc.: We are happy we could help you, Judy. Thank you for the 5 star review!
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5.0   |  
Review by in Dothan, AL
Professional and informative; actually talked to me in a language I could understand to help me know, that what was happening was steps of fixing the issue.
Response by My Computer Works, Inc.: Karla, thank you for your review!
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2.5   |  
Review by in El Paso, TX
to expensive, $500 for 2 hours of work; however the technician was very knowable. Would have preferred a local service not one working for an out of town firm. My bad, should have should continued my search for a local service, but like I said I was desperate and in a panic.
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2.0   |  
Review by in New Alexandria, PA
Project: Repair, Upgrade or Troubleshoot Computers
Dishonest. They could have told me to wait for an email connection from microsoft to download Microsoft Office. But didn't. Then I was stuck in a lengthy expensive contract
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4.5   |  
Review by in Sarasota, FL
VERY PROFESSIONAL Fixed our computer in a couple of hours, remotely.
Response by My Computer Works, Inc.: We are happy we were able to help you out! Thank you for your review, Richard!
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0.5   |  11-06-2017
Review by Diane S. in Lincoln University, PA
Project: Repair, Upgrade or Troubleshoot Computers
I lost 2 laptops because they never came back to finish the work. I was hacked by all 3 of my computers and the hackers took over all of the email accounts and now Google locked me out saying I was hacked. and My Computer Works was supposed to finish and fix. They took pictures of the hack and errors and I contacted the Local law enforcement. - They weren't finished. they left and never did anything. I want my money back ($450 for them to come out and the amount they signed me up for tech support before they even sent anyone out.) I didn't want tech support. If they finished their job my computers would be working. they are not returning my phone calls, and I do not want anyone to take any more money from my account. Called Sandra 6 times and no one will respond or make things right. Now 2 computers are completely broken.
Response by My Computer Works, Inc.: Diane, our technician was sent to remove a virus and clean your 4 computers. You chose to keep the tech on-site while you had police run an investigation of a suspected breach. We made it very clear that you would be billed per hour for this service. The technician staying at your home was per your request, not our company's standard practice. Our customer service and on-site coordinator have been over this with you multiple times before, during, and after the job was complete.
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4.0   |  
was not done by instate company
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3.0   |  
Appt was made for the following day with a 2 hour time window. Tech was a no show and there was no commumication from the home office. When I contacted the home office I found that they had not assigned a tech to my job yet they failed to notify me that the app would not be kept. They charge $50.00 cancellation fee but do not respect the customers time. The job was completed at the second appt but even then the tech was late and I had to contact the home office to see if he was in route. Work is fine but they fail in their customer service.
Response by My Computer Works, Inc.: We apologize for the mix up on your appointment. This was completely unintentional and if there is anything we can do to rectify the situation, please reach out!
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5.0   |  
Review by in Desoto, TX
The site is legit so no worries about scammers attempting to exhort money from you. They were very thorough, skillful and kind.
Response by My Computer Works, Inc.: Ledaedria, thanks for the review! We are happy we could help.
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Showing 1-10 of 501
  Page 1 of 51

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What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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