My Computer Works, Inc.

4.24 | 643 Verified Ratings
Write a Review
This Pro is a corporate account and has not been screened by HomeAdvisor.

My Computer Works, Inc.

4.24 | 643 Verified Ratings
Write a Review

800-291-9260

7975 North Hadyden Road, Suite C 320
Scottsdale, AZ 85258
 
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Profile
My Computer Works, Inc.


My Computer Works! Fix IT. Learn IT. Use IT.

My Computer Works, Inc. is a leading provider of personal technology support services for thousands of consumers and businesses nationwide. The company's friendly, patient and professional, U.S.-based, computer technicians are available 7 days a week to help you. We can solve your problems and teach you how to use your MAC, PC, Smart Phone or Tablet. We can help you remotely, over the phone , and if necessary with an onsite visit. With a number of affordable options, including one-time support and discounted support memberships, everyone should be able to say "My Computer Works!". * At this time we do not fix cracked or broken screens or broken laptop hinges. We specialize in Virus & Spyware Removal, Prevention, Data Backup, Education (How To Walk-throughs), Set-up of new Equipment, and more.

Achievements


Service Area

  • Washington
  • Houston
  • New York
  • El Paso
  • Dallas
  • Miami
  • Sacramento
  • Los Angeles
  • Atlanta
  • Chicago
  • Philadelphia
  • San Antonio
  • San Diego
  • Phoenix
  • Pittsburgh
  • Oklahoma City
  • Denver
  • Charlotte
  • Austin
  • Cincinnati
  • Louisville
  • Memphis
  • Minneapolis
  • Birmingham
  • Baltimore
  • Des Moines
  • Seattle
  • New Orleans
  • Fort Worth
  • Indianapolis
  • San Jose
  • Orlando
  • Fresno
  • Tampa
  • Cleveland
  • Detroit
  • Portland
  • Tucson
  • Colorado Springs
  • Salt Lake City
  • Jacksonville
  • Tulsa
  • San Francisco
  • Hartford
  • Omaha
  • Boston
  • Richmond
  • Fort Lauderdale
  • Brooklyn
  • Charleston
  • Columbus
  • Raleigh
  • Dayton
  • Tacoma
  • Fort Wayne
  • Roanoke
  • Milwaukee
  • Baton Rouge
  • Huntington
  • Rochester
  • Nashville
  • Springfield
  • Saint Paul
  • Shreveport
  • Mobile
  • Columbia
  • Long Beach
  • Montgomery
  • Peoria
  • New Haven
  • Flushing
  • Toledo
  • Knoxville
  • Saint Petersburg
  • Jamaica
  • Corpus Christi
  • Boise
  • Lincoln
  • Oakland
  • Akron
  • Syracuse
  • Grand Rapids
  • Greensboro
  • Spokane
  • Pasadena
  • Amarillo
  • Arlington
  • Trenton
  • Lubbock
  • Harrisburg
  • Erie
  • Little Rock
  • Winston Salem
  • Bronx
  • Wilmington
  • Huntsville
  • Pensacola
  • Charleston
  • Van Nuys
  • Bakersfield
  • See All >

Services Offered

Audio/Visual & Computers
  • Computer Repair/Upgrade

Areas of Expertise

  • Computer Software Repair
  • Training and Education for Computers and Mobile Devices
  • Virus Removals and Tune Ups
  • Installation of New Equipment.
  • **WE do not replace broken screens or hinges or replace bad batteries.

Product Brands Used

  • Dell

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2005
Memberships & Affiliations
  • Better Business Bureau (A+)
Screening
Corporate Account. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because in 2005 I had a simple idea to provide low-cost computer support for consumers and small businesses. As the founder and president, I knew there was a need in the marketplace for a company that could help people who depend on computers daily, but did not want to worry about them. We let people focus on the important things in their lives. Computers are a fact of life today and our dependence on them continues to grow. It is this dependence that makes finding a knowledgeable, reliable, and available technology resource so critical.

We started in this industry in 5.

We describe our business as Well established

 

Photos
My Computer Works, Inc.


My Work
1 Projects
Save $25 on a comprehensive one time computer clean-up! Save $25

Corporate Account

This Pro is a corporate account and has not been screened by HomeAdvisor.

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Ratings & Reviews
My Computer Works, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 644
  Page 1 of 65
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5.0   |  
Review by in Bronx, NY
I'm a senior so for me and my fixed income it's pricey.
Response by My Computer Works, Inc.: Thank you for the review, Joyce!
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1.0   |  
They took very long to look up the problem online exactly how I was trying to fix it, so I just bought a new one.
Response by My Computer Works, Inc.: Lydia, we apologize that we were not able to fix this issue with your computer. Our technician made sure to exhaust all options when looking for a solution. If you ever need computer help in the future, we hope you give us the opportunity to rectify this situation.
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2.5   |  
Review by in Bethpage, TN
Project: Repair, Upgrade or Troubleshoot Computers
I was quoted $174.00, but charged $274.00. The motherboard was bad, so nothing was fixed/repaired. I've had to send it back. Not sure why the visit was nearly three hundred dollars.
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5.0   |  
Review by in Leslie, MI
Prompt courteous knowledgeable a excellent value of service
Response by My Computer Works, Inc.: Barb, thank you for your review! We are happy we could help!
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5.0   |  
great to work with!
Response by My Computer Works, Inc.: Gale, thank you for the 5 star review!
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5.0   |  
The technician was thorough and answered all of my questions. It took him about an hour to check to viruses and malware. He was very courteous and as I previously commented he answered ALL of my questions - there were a lot of questions.
Response by My Computer Works, Inc.: William, we are are glad you love our service. Thank you for the 5 star review!
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1.0   |  
Review by in Wilmington, DE
Very expensive. Watch the clock. Tech managed to run the time over by talking.
Response by My Computer Works, Inc.: Dorothy, we are sorry this task took longer than you expected. However, you asked our technician to call Verizon, on your behalf, and sort out any issues; which then lead you to switching providers. We cannot take responsibility for the time it took this company to solve a problem. Let us know if you have any other questions or concerns.
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4.5   |  
Review by in Central Point, OR
Project: Repair, Upgrade or Troubleshoot Computers
They called us almost immediately. They were able to do the repairs to our HP8600 printer on line and we did not have to take in or have someone come out. They were courteous and worked with my husband to get a new hard drive down loaded into the printer Works great and I would recommend them.
Response by My Computer Works, Inc.: Grace, we are so happy we could help you out! Thank you for your review.
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0.5   |  07-16-2018
Had contract with them for $40.00 per month. I used them often as I am a senior citizen. Then I cancelled them as they said they could no longer help me since my laptop had the free windows 10 upgrade. Today I wanted to reinstate my account and they refused saying that I constantly disengaged my protection allowing viruses to enter. That is completely wrong. The first time I contacted them, malware was detected. I never disengaged any protection ever. Everyone gets something sometimes but I now have extra protection that I have run scans every hour. So, if you need someone to help you, don't get this company as you never know when they will drop you.
Response by My Computer Works, Inc.: Joanne, in February of this year, you had a technician ask you to stop disabling the virus protection that we installed, yet you did not listen. We have detailed notes in our system from every ticket we worked on for you. The problems you wanted us to solve went against our terms of service, and it is something we will not take part in. We apologize if this caused you an inconvenience. Please reach out if you have more questions.
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5.0   |  
The technician was extremely knowledgeable and did what was required to get the job done properly to our satisfaction
Response by My Computer Works, Inc.: Ken, thank you for the review!
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Showing 1-10 of 644
  Page 1 of 65

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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