My Computer Works, Inc.

4.24 | 605 Verified Ratings
Write a Review

My Computer Works, Inc.

4.24 | 605 Verified Ratings
Write a Review

800-291-9260

7975 N HAYDEN RD STE C320
SCOTTSDALE, AZ 85258
 
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Profile
My Computer Works, Inc.


My Computer Works! Fix IT. Learn IT. Use IT.

My Computer Works, Inc. is a leading provider of personal technology support services for thousands of consumers and businesses nationwide. The company's friendly, patient and professional, U.S.-based, computer technicians are available 7 days a week to help you. We can solve your problems and teach you how to use your MAC, PC, Smart Phone or Tablet. We can help you remotely, over the phone , and if necessary with an onsite visit. With a number of affordable options, including one-time support and discounted support memberships, everyone should be able to say "My Computer Works!". * At this time we do not fix cracked or broken screens or broken laptop hinges. We specialize in Virus & Spyware Removal, Prevention, Data Backup, Education (How To Walk-throughs), Set-up of new Equipment, and more.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Washington
  • Houston
  • New York
  • El Paso
  • Dallas
  • Miami
  • Sacramento
  • Los Angeles
  • Atlanta
  • Chicago
  • Philadelphia
  • San Antonio
  • San Diego
  • Phoenix
  • Pittsburgh
  • Oklahoma City
  • Denver
  • Charlotte
  • Austin
  • Cincinnati
  • Louisville
  • Memphis
  • Minneapolis
  • Birmingham
  • Baltimore
  • Des Moines
  • Seattle
  • New Orleans
  • Fort Worth
  • Indianapolis
  • San Jose
  • Orlando
  • Fresno
  • Tampa
  • Cleveland
  • Detroit
  • Portland
  • Tucson
  • Colorado Springs
  • Salt Lake City
  • Jacksonville
  • Tulsa
  • San Francisco
  • Hartford
  • Omaha
  • Boston
  • Richmond
  • Fort Lauderdale
  • Brooklyn
  • Charleston
  • Columbus
  • Raleigh
  • Dayton
  • Tacoma
  • Roanoke
  • Fort Wayne
  • Milwaukee
  • Baton Rouge
  • Huntington
  • Rochester
  • Nashville
  • Springfield
  • Saint Paul
  • Shreveport
  • Mobile
  • Columbia
  • Long Beach
  • Montgomery
  • Peoria
  • New Haven
  • Flushing
  • Toledo
  • Knoxville
  • Saint Petersburg
  • Jamaica
  • Corpus Christi
  • Boise
  • Lincoln
  • Oakland
  • Akron
  • Syracuse
  • Grand Rapids
  • Greensboro
  • Spokane
  • Pasadena
  • Amarillo
  • Arlington
  • Trenton
  • Lubbock
  • Harrisburg
  • Erie
  • Little Rock
  • Winston Salem
  • Bronx
  • Wilmington
  • Huntsville
  • Pensacola
  • Charleston
  • Van Nuys
  • Bakersfield
  • See All >

Services Offered

Audio/Visual & Computers
  • Computer Repair/Upgrade

Areas of Expertise

  • Computer Software Repair
  • Training and Education for Computers and Mobile Devices
  • Virus Removals and Tune Ups
  • Installation of New Equipment.
  • **WE do not replace broken screens or hinges or replace bad batteries.

Product Brands Used

  • Dell

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2005
Memberships & Affiliations
  • Better Business Bureau (A+)
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because in 2005 I had a simple idea to provide low-cost computer support for consumers and small businesses. As the founder and president, I knew there was a need in the marketplace for a company that could help people who depend on computers daily, but did not want to worry about them. We let people focus on the important things in their lives. Computers are a fact of life today and our dependence on them continues to grow. It is this dependence that makes finding a knowledgeable, reliable, and available technology resource so critical.

We started in this industry in 5.

We describe our business as Well established

 

Photos
My Computer Works, Inc.


My Work
1 Projects
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Ratings & Reviews
My Computer Works, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 605
  Page 1 of 61
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5.0   |  
Review by in Houston, TX
Would recommend to anyone.
Response by My Computer Works, Inc.: Dolores, we are so glad we could help you out! Thank you for the review!
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5.0   |  
Very happy with their work
Response by My Computer Works, Inc.: Thank you for the 5 star review, Brad!
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5.0   |  
Review by in Fort Myers, FL
These people are excellent and trustworthy. I would use them again
Response by My Computer Works, Inc.: Thank you for the 5 star review, William!
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2.0   |  
They charged over $200 to fix my computer and failed to do so. Mostly, they wanted me to buy a subscription service that would enable me to call them for help. As for my computer, they just gave up after trying to fix it and sent a message to Windows while telling me that maybe the next update to Windows would solve the problem. Windows was never the problem.
Response by My Computer Works, Inc.: Thomas, our system shows a technician spent 6 hours on your computer trying fix the issues. Even though your device is 10 years old, our tech did not give up until all options were exhausted. The cost included the membership and antivirus software that you agreed to purchase. If you need any more clarification on this matter, do not hesitate to call.
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2.0   |  
Very poor response to phone calls. Customer service finally responded after approximately 25 calls.
Response by My Computer Works, Inc.: Paul, we apologize for the delay in response. However, we did complete all of your request by cancelling your account and refunding you the previous month. Other than that, our system shows that you have used our service several times with no issues. Please reach out with any questions, we'd love the opportunity to rectify this situation.
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5.0   |  
Prompt, polite and explained what he was doing
Response by My Computer Works, Inc.: Thank you for the 5 star review, Carol!
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5.0   |  
Fast, courteous, problem totally fixed.
Response by My Computer Works, Inc.: Linda, we are happy to hear we solved your problem! Thank you for the review!
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5.0   |  
Alex did a thorough and clean job replacing our computer fan.
Response by My Computer Works, Inc.: We are so happy you loved our service, Ellen!
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0.5   |  04-07-2018
Did not fix problem
Response by My Computer Works, Inc.: Tom, we do not have record of you ever having service with us. This rating is not for our company!
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5.0   |  
Review by in Watauga, TN
Project: Repair, Upgrade or Troubleshoot Computers
The company was very responsive, and the tech was very knowledgeable. Excellent overall experience.
Response by My Computer Works, Inc.: Vance, thank you for your review!
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Showing 1-10 of 605
  Page 1 of 61

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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