Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
My Dear Watson Plumbing, Heating & Cooling logo

My Dear Watson Plumbing, Heating & Cooling

Thermostat - Install or Replace, Central A/C - Install, Central A/C - Service or Repair,

About us

My Dear Watson was created under the LLC of Gauntlett Building services to help separate and clarify that the owner of GBS is a master plumber trained and experienced to help homeowners with all their Plumbing, Heating and Cooling needs related to their over all comfort in and with their Homes. We will exceed your expectations. We offer quality work, Responsiveness and competitive pricing we look forward to serving you. Give us a call today!

Business highlights

29 years of experience

Services we offer

Central A/C - Service or Repair, Plumbing and Heating - Repair or Service Drain cleaning

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.477 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
12%
3
4%
2
3%
1
3%

Filter reviews by service

Showing 1-25 of 77 reviews
Donald P.
Dec 2025
1.0
Gas Boiler or Radiator Heating System Installation
$20
Wow where do I begin, first he very knowledgeable and has pride in his work up to a point. However expect to be overcharged at every opportunity and then get a new invoice without any conversations about the upcharges. These are not small upcharges a 2 x 3 cement pad may cost you over 700 after he does the work. He quoted us a split system for part of the house for 6000 and then when he went to install it was over 7000 and then tried to tell the part went up. This was before the tariffs. However, the worst part is for about 2 years he done everything not to finish the job of the new boiler after we paid him full. We had heat in the upstairs before he started for over 20 years. We have never had heat except the split now and the boiler basically just provides hot water. He never connected or test the thermostat for the upstairs zone. We have given up on his excuses and now need to bring in another contractor to finish the job.

Patrick Q.
Nov 2020
5.0
Thermostat - Install or Replace
Yes, I recommend this pro
$550
Excellent communication before, during and after a challenging project at our house! The guys were professional, knowledgeable, and courteous, I will definitely hire them again.

Ram C.
Aug 2020
4.5
Gas Piping
Yes, I recommend this pro
$400
The project was done perfectly. Not only did they consistently show up on time, but they finished the project as per the schedule. Overall satisfied with their work. Thanks

Steve M.
Jan 2019
2.0
Central A/C - Service or Repair
$685
My AC was working fine until I had Nazzaro & Sons plumbing perform a routine maintenance check. Less than one week later my AC was not working and I was refererred to Gordon by Nazzaro. I explained the situation and Gordon added $685 worth or refrigerant but never performed a pressure check to see if there was a leak. Four days later I had no AC again. Gordon returned and performed a pressure check and concluded I did have a leak in my furnace exchanger coils which Nazzaro had cleaned. My system was almost 20 years old and I decided to replace my furnace and AC. Gordon said he would credit the $685 of wasted refrigerant to the price of a new system but his quote was considerably more than others who said the cost of refrigerant was included with all new systems anyway. I won't be using Nazzaro & Sons or My Dear Watson in the future

Shweta K.
Sep 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Their response is very good and that really helps when one is looking for someone who can cater to the issue and fix it as quickly as they did. Thankyou My Dear Watson Plumbing, Heating & Cooling!

Carol S.
Mar 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
They were on time - pleasant and cleaned up afer they were done

Leslie C.
Feb 2018
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
$1,500
was able to met all of my needs was available to install new water heater next day, great

Soumen K.
Sep 2017
4.0
Water Heater Installation and Replacement
Yes, I recommend this pro

Linda S.
Jul 2017
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Was able to get a quick appointment for my leaking hot water heater. He explained the process and had the water heater changed out in very little time. Very professional.

David C.
Apr 2017
5.0
Yes, I recommend this pro
$1,600
Gordon was great

Sarah W.
Mar 2017
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
$10,800
He was very professional and the service was excellent. I would recommend.

Justin D.
Mar 2017
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Helped me out of a jam within an hour of speaking to the owner. Couldn't be happier with the service

Nancy K.
Feb 2017
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Gordon does a great job of explaining each problem.

Tim W.
Jan 2017
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Excellent

Emmett O.
Nov 2016
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
Incredibly prompt, courteous, and knowledgeable. I recommend them highly.

Stephen P.
Nov 2016
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$1,800
Helpful, informative, personable, reasonable in cost, and moved quickly to get things done in our time frame. I highly recommend this company.

Rita M.
Nov 2016
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
Excellent, professional service from diagnostics through repair of my gas furnace. I'll definitely contact MyDearWatson again if the need arises.

Paul H.
Oct 2016
4.5
Gas Boiler or Radiator Heating System Installation
Yes, I recommend this pro
$10,850
Professional, showed up as scheduled, his team worked diligently to complete the work. Happy so far. Answered all my questions. Did the work for the agreed cost. Dealt with final punch list items and has responded to my follow up questions in a timely fashion. A few changes to what was agreed upon that were adequately explained and accepted and a day delay in hot water due a missing part only hiccups to the experience I had.

Priscilla W.
Sep 2016
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
n/a.

Michael S.
Aug 2016
3.0
Central A/C - Service or Repair
$159,818
1) He was late for the appointment. 2) The repair person lacks the electricity knowledge. Thus he needs an electrician's help to figure out simple electrical irregularities. 3) He doesn't proactively inform, communicate or advise what he's doing or what the current status of his assessment is unless requested. 4) It took him 2 and a half days to figure out what the issue was with A/C. 5) He says he sent emails to me but I haven't received any email/

Tom C.
Aug 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
highly professional

Joseph E.
Aug 2016
4.5
Central A/C - Service or Repair
Yes, I recommend this pro
$150
professional. helpful. fair. Fixed the problem and did not over-charge me.

Yasin J.
Jul 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
$340
Gordon arrived for the appointment ahead of the scheduled time, and got to work immediately. He took the time to educate me on what he was doing and why it needed to be done, - showing me what the issue was (a rodent had chewed through an electric supply wire), and how it could be avoided in the future - which I appreciated very much. Gordon also provided tips on winterization for our ac units too. Overall, quality work, great job, highly recommended.

Linda S.
Jul 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Amazing company, top quality services. Will recommend to others.

Charlles F.
Jun 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Very professional!
Showing 1-25 of 77

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

My Dear Watson Plumbing, Heating & Cooling is currently rated 4.4 overall out of 5.

My Dear Watson Plumbing, Heating & Cooling accepts the following forms of payment: CreditCard

Yes, My Dear Watson Plumbing, Heating & Cooling offers free project estimates.

No, My Dear Watson Plumbing, Heating & Cooling does not offer eco-friendly accreditations.

No, My Dear Watson Plumbing, Heating & Cooling does not offer emergency services.

No, My Dear Watson Plumbing, Heating & Cooling does not offer warranties.