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About us
We created Plum to deliver the level-best carpet experience for every customer. From shopping through installation, from our factory floor to yours, Plum makes great carpeting radically simple, perfectly seamless, and - dare we say - a little bit delightful every step of the way. As the first and only direct-to-you carpet brand with a nationwide network of professional, local installers, we designed our entire business model to revolve around what’s best for our customers. We stripped away all the unnecessary layers - stacked-up fee structures, retailer markups, storefront overhead, marketing fluff - to bring you beautiful, timeless carpeting that fits your life. Guaranteed.
Business highlights
8 years of experience
Services we offer
Carpet, Carpet Installation, Flooring, Flooring Installation, Luxury Vinyl Plank (LVP)
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.880 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 1% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 80 reviews
Bella A.
Mar 2021
Easy to work with, great customer service, great value. If you need a job done fast though, these are not the people for you. It takes 2-3 weeks from placing the order to making it happen.
Zorka R.
Mar 2021
Super easy and the installation was flawless. I am happy with the whole experience
Creston A.
Mar 2021
{no comments provided}
Patricia S.
Mar 2021
The experience was great the project was absolutely wonderful the workers were very professional had great manners finished on time it was wonderful.
Don M.
Mar 2021
It has been horrific. First, they tried to push my appointment back a month. At least they fixed that problem. Second, the carpet order was short, so they could do my stairs. Third, they sent out a hole different installer to install the stairs, and they couldnt do the work. So they threw the carpet in the garage and left. Currently, the stairs still arent complete, and now I have carpet to trip over laying in my garage. This has been a horrible experience
Kashia L.
Mar 2021
Very nice workers.
Krystal H.
Mar 2021
It was a quick and quality install with quality carpet on our home that we were fixing up to sell.
Sallie R.
Mar 2021
I heard about you all and seen the work that was by a couple of you.all contactor and was very satisfied
Tanya H.
Mar 2021
This company is very thorough and has great customer service. The installation crew was professional and did a great job. Highly recommended!
Duane P.
Feb 2021
From start to finish the entire process was easy. We got a good deal when compared to other flooring companies so we pulled the trigger. We went with their middle of the road carpet which has been awesome. My kids love walking around barefoot on the new carpet.
Godwin M.
Feb 2021
Work done in a fast professional manner..By installers..Person had to come in and disassemble and reassemble California Closet..Super professional job. We love the carpet!
Trinette H.
Feb 2021
The company representatives kept me informed every step of the way up until the day of installation. My questions and concerns were addressed timely and with professionalism. The carpet was a bit darker than I thought it would be but it feels good under our feet and the padding is unbelievably cushioned. The only drawback I would say was that the installation were going to inform me if I have any leftover pieces which they did not and they didnt put one of my doors back on the hinges. But, that wouldnt stop me from using their services again.
Krista F.
Feb 2021
Easy & VERY helpful! I will definitely use them again when I recarpet the entire house.
Casey R.
Feb 2021
Gave me valuable input on which products and services they offered to make sure they were able to align their work with my vision of renovation. They ensured every step of the way that what they were doing was exactly what I wanted, and they did so in a very timely and professional manner.
Kanesh B.
Feb 2021
Great customer service and expert installers.
Guy G.
Feb 2021
Told them what I wanted and in about two weeks it was done
James P.
Feb 2021
I hired them to put carpet in my bedrooms of a home that my wife and I purchased in July of 2020. I converted a large bonus room into a second master bedroom and family room and had them to come back and carpet the new bedroom. I would recommend them to all my family and friends for their great price and quality workmanship.
Deanna M.
Feb 2021
I was informed of every step of the way during the process. Some material was missing from the original order and customer service ordered it as a rush and it was received within two days. The installers were quick and knowledgeable and customer service was great.
Sky C.
Feb 2021
I was uncertain about using an online company initially, but our experience was great. Reasonable prices, great customer service, and we get compliments not only on the look of the carpet but also on the general feel of walking on the carpet because of the high quality pad. Very convenient!
Jackie J.
Feb 2021
Great experience from start to finish! I love my floors and the quality of work was great! Everyone involved were extremely friendly and professional. And the product was high quality materials at a great price.
Ryan B.
Feb 2021
N/A
Pattie T.
Feb 2021
Very personable staff, respective of time and very reasonably priced.
Denice B.
Feb 2021
My flooring.com made it so easy to replace all our downstairs carpet. I love the quality of carpet they have to choose from. The customer service was excellent! Everything was explained upfront and the follow-thru was amazing! The installation team was on time, friendly and hard working! Our job went so well, my son used my flooring.com to replace all his carpet too! I am planning on doing the upstairs carpet and will be using my flooring.com for that too!
Linda S.
Feb 2021
The first carpet install had problems......carpet tight weave and pad was ultra thick. I took photos...they booked a day. I got a plush carpet with the plush pad. Amazing....
Tom G.
Feb 2021
The mechanics that installed our floor was great. He did what he said and said what he did... cleaned up and was pleasant to both me and my wife.
Licensing
State Contractor License Requirements
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FAQ
MyFlooring.com is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 6:00 PM
MyFlooring.com accepts the following forms of payment: CreditCard
Yes, MyFlooring.com offers free project estimates.
No, MyFlooring.com does not offer eco-friendly accreditations.
No, MyFlooring.com does not offer emergency services.
Yes, MyFlooring.com offers warranties.