My Legacy Plumbing, Inc.

We had to hire someone quickly, and they were the only ones who called us back in a timely manner. The guys were really nice and answered our questions and explained everything. They were not the problem. They gave us an estimate that I thought was high, but we had no shower, so it was it. Red flag 1: the estimate was not itemized. OK, We decided to do a few cosmetic things ourselves afterward, so they took a certain amount off because they were not doing it. They did the work. Red flag 2: It took a day longer than they told us because they said they hit a small snag. A small snag is not a whole day, but whatever. It had to get finished. Red Flag 3: We paid what we agreed to and asked for a receipt. It was, again, not itemized. Just a price with a small paragraph of what they did. I do not know what the cost breakdown is or anything. Then, we constantly had cloudy white toilet water. We called and were told it would go away in a couple of days and that it was just from the toilet having no water in it. It literally was not on for a couple hours, but ok. It did not vanish. We went to go open up the top of the toilet. Guess what was causing the cloudy white water? They left an open tube of caulking in the tank of our toilet. It is covering 3/4 of the bottom of the toilet tank. We are lucky that the toilet works. We are currently trying to figure out how to get a ton of hardened caulking off of the bottom of the toilet tank so we can flush it out. Nope. Not again. I will never be calling this company again or recommending them to anyone.

Very good product knowledge and experience in the trade. The installers were well trained, worked diligently to get the job done, and did an excellent job on clean up. We are very satisfied with the job done by My Legacy Plumbing!

They ran a new copper service line from meter to house without disturbing the landscape by using a technique of fishing thru the existing PVC and it worked great!

Great customer service and on time.

Excellent service and customer support. Work was done efficiently by a professional and friendly plumber. Would highly recommend this company.

They were Accommodating, friendly, and professional

The plumbers were both excellent. It was an experienced young man and an apprentice. Very polite. Thorough. Respectful of our home.

The gentleman who fixed my shower was VERY good. He was not only very skilled doing his work but also he was very courteous . I am glad I chose his company to do the job and he did it well.

The customer service agent and technician were professional, easy abd personable to work with. The quality of work was good.

I was remote, so disappointed that company did not absorb 4% interchange fee for convenience of paying by credit card over the phone.

Pedro and his brother Alex were great. They explained my alternatives and did a professional install in relatively short time.

Meeting notifications were 12A instead of 12P

Benjamin was there on time, was friendly and got the project done promptly. He did a good job of cleaning up. I would use him again.

They were on time, friendly, professional and competent. I would definitely use this company again.

Quick to respond, friendly and competent. I would hire them again.

They are courteous. Professional and very competent

good job

My Legacy Plumbing was the second plumber that I contacted for my broken water heater - the first gave an expensive estimate to fix it and tried to up-sell me into an even more expensive tankless system. As a second opinion, I had Pedro from My Legacy come out - he suggested that I contact the water heater manufacturer, as the broken part was still under warranty. I did, they FedEx'd it and Pedro came back to install the replacement part at a much lower cost - saving me hundreds of dollars! This is the sort of service that I appreciate! My Legacy Plumbing is now my go-to plumber service!

I paid an initial deposit, then cancelled the order and now they refuse to return the money.

Polite and nice people

John was on time, professional, and quick. I'm not sure how the price compares to others since this hasn't happened before, but it was $255 to snake the drain.

Their service was excellent. They came out and gave me a quote and completed the project within a matter of days. Would hire them for any of my plumbing needs.

on time, efficient, friendly and knowledgeable

Honest, knowledgeable, professional, and fair people. Very approachable to answer any questions and I will hire them again. I value their honesty the most.

on time