NES Plumbing, LLC

Another great hvac install on the second property! Thanks Aaron, always great experience to work with you! Ethan did our replacement, and he did wonderful job. Ethan was very polite, explaining all our questions. He went the extra mile by switching the filter side for our easier access! Thanks guys, you are always on time + great to work with!!!!

Jordan from NES installed a new water softener for me. His plumbing was very expertly done and I'm thrilled with the installation.

I had NES come out to fix my furnace on October 21st, 2020. After the blower motor and furnace capacitor were replaced, the furnace was making a high pitched noise that could be heard on the other side of my home. I called and spoke to Aaron and explained what was going on. I sent him a video of the noise. He spoke with Nathan and they said that it sounded like the noise was coming from the air being pulled through the filters. I took the furnace doors off and the noise was still there. Nathan came to assess the noise and said that it was a normal noise that electricity makes. He then told me that I could hang blankets and towels in my laundry room to help lessen the sound. They do not stand by their customers or their warranties. When we moved in here 12 years ago, the furnace was brand new and did now make that noise and never made that noise over the last 12 years so it is not normal. I feel that one of the new parts is the cause of the noise due to it not being there before Nathan did the repairs. I feel that they should replace the two parts that were fixed. I intend to have another company come out and assess the situation and will be filing a small claim in court. I would not recommend this company to anyone. They are very unprofessional, condescending, and treat you like you are lying. If they are not getting any more money for the repairs, then the repairs do not get done.

The installers, Aaaron and Treavor, were absolutely great, efficient, knowledgeable, and quick...they didn't even stop for a lunch! Afterward, Aaron conducted a briefing of the mechanics, and operation. He wouldn't leave until we were satisfied with understanding all of his information. Very positive contact, I would recommend NES to anyone.

I called NES Plumbing, LLC for the first this morning because I discovered my furnace was not warming my home to the temperature I set it at. My first impressions were very positive. My request for service resulted in a technician coming to fix the furnace that very afternoon! Aaron was the very polite and skilled service tech who inspected the furnace, fixed the problem and gave me several helpful tips on homeowner maintenance as to when to change the filter and batteries for the thermostat. NES will now be my go-to plumbing, AC and HVAC service company from now on. My thanks to Nate, the owner of NES, who is running a top-notch company, keeping customer service and satisfaction their first priority!

I would recommend this company to anyone! They responded immediately, the young man that came out and did the job was extremely polite and explained everything, then got right to work. Very efficient!

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Service was fast and friendly. Price was reasonable too.

It was great they fit me in the last job of the day on a Friday for a back up but unfortunately they are not qualified to perform drain cleanings (auto snake auger is not big/strong enough). They were so quick to leave we did not test it under a load and It backed up again a day later (Saturday) and the response was it will be another service call and not until Monday so I had to do an emergency weekend call with reputable company. Very disappointing service and performance. The unethical business practices continue as they cash the check for services they did not complete correctly. You would think for a small town type business that customer service, word of mouth, and the integrity to get the job done right would be at the forefront, but not with NES. They are obviously only concerned with getting in and out as fast as possible without testing their work and cashing the check so they can get paid.

Good service and reasonable price.