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New Focus Logistics
Appliance (Major Electric Appliance) Installation and Replacement, Appliance (Smaller Size) Installation and Replacement, Appliance (Major Gas Appliance) Installation and Replacement,
About us
We take great pride our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
Business highlights
15 years of experience
Services we offer
Appliance Installations, Appliance Replacement
Amenities
Free Estimates
Yes
Reviews
5.0340 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 99% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 340 reviews
Wanda J.
Sep 2020
Appliance (Microwave Oven) Installation and Replacement
Very professional !! Great customer service
Layla P.
Sep 2020
Appliance (Major Electric Appliance) Installation and Replacement
They were wonderful. In and out so quickly and did the job perfectly!
Ed A.
Sep 2020
Appliance (Major Electric Appliance) Installation and Replacement
Excellent customer oriented service!
Michael W.
Sep 2020
Appliance (Smaller Size) Installation and Replacement
Corey was prompt and thorough. Great value! I am recommending him to my neighbors. Michael
Nicole D.
Sep 2020
Appliance (Smaller Size) Installation and Replacement
Courteus , fairly priced, and respected my time. Great service!
Kinshasa M.
Sep 2020
Appliance (Smaller Size) Installation and Replacement
The job was completed with less than a 24hr turnaround!
Melanie M.
Sep 2020
Appliance (Major Electric Appliance) Installation and Replacement
Excellent customer service and install went perfect. Will use again.
Edith L.
Sep 2020
Appliance (Major Gas Appliance) Installation and Replacement
Arrived late, but adequate explanation given after I initiated contact to confirm if service was going to be provided.
Kevin C.
Sep 2020
Appliance (Major Electric Appliance) Installation and Replacement
Fast and efficient. Great job
Deborah Q.
Sep 2020
Appliance (Smaller Size) Installation and Replacement
Very professional
George T.
Sep 2020
Appliance (Major Electric Appliance) Installation and Replacement
This company responded to my inquiry on Home Advisor within 15 minutes and was at my house in under 30 minutes. Very affordable, very polite and efficient.
DeShaan S.
Sep 2020
Appliance (Microwave Oven) Installation and Replacement
Fast-same day service. The young men who cane were polite and professional. The install was quic and efficient, less than an hour! Thank you so much.
Allie W.
Sep 2020
Appliance (Major Electric Appliance) Installation and Replacement
Same Day service. Great in a Holiday Weekend time of help needed. Very professional the service person was. I thank God for their knowledge.
Akeel O.
Sep 2020
Appliance (Smaller Size) Installation and Replacement
Excellent, professional, serviceâ thanks!
Vaida U.
Sep 2020
Appliance (Major Gas Appliance) Installation and Replacement
Was great! Very professional.
Naseem B.
Sep 2020
Appliance (Major Electric Appliance) Installation and Replacement
Rory and crew were fantastic. They understand the requirements and complete the work to the point. Very knowledgeable. Would definitely recommend!!
Ray Y.
Sep 2020
Appliance (Major Electric Appliance) Installation and Replacement
Play showed up on time. Took great care in handling my appliances.Word definitely use them again!
Stacey Y.
Aug 2020
Appliance (Microwave Oven) Installation and Replacement
They were very professional. They set expectation and delivered. I will definitely use them again.
Brian Z.
Aug 2020
Appliance (Major Gas Appliance) Installation and Replacement
They were able to perform the work same day I reached out to them and were extremely courteous throughout the process. A
Lance B.
Aug 2020
Appliance (Major Gas Appliance) Installation and Replacement
Very professional
Pat S.
Aug 2020
Appliance (Smaller Size) Installation and Replacement
Installed appliance and accepted payment and said I would receive itemized bill via email but has yet to send it. Then sent installers to install same appliance a second time. Pay by check or credit card so you have a record of payment.
Response from New Focus Logistics
"Hello Patricia, first of all let me just say that I'm extremely sorry that we weren't able to offer you the kind of service that you were expecting. This company was built on providing excellent service to all our clients, as reflected in pretty much all the other 300 plus review feedback. I'm the one who personally handled your install, so I'm absolutely certain that the service was A1. And the reason why I mistakenly sent another team out to you, is because I totally forgot to close out your order, so I thought it was still an open or. We honestly didn't think that it was a big enough deal that even deserved mentioning, because I expressed"
Mark J.
Aug 2020
Appliance (Major Gas Appliance) Installation and Replacement
My cooktop was expertly installed by skilled craftsmen who were also friendly and polite. I highly recommend this company.
Shirley J.
Aug 2020
Appliance (Major Gas Appliance) Installation and Replacement
As an individual who owns a home in Georgia but lives in Michigan, I can't say enought about Rory and the team at New Focus Logistics. Rory worked tirelessly to coordinate the arrival of the installation team with an ever-shifting delivery schedule. My relatives, who were pinch-hitting for me, agree that seldom has a company been more accommodating while providing such skilled and high-quality work.
Louise M.
Aug 2020
Appliance (Major Electric Appliance) Installation and Replacement
They were so easy to work with. Professional and efficient! I will definitely use them again!
Marcia B.
Aug 2020
Appliance (Major Electric Appliance) Installation and Replacement
New Focus was on time and professional. The technician checked my dishwasher plumbing and electrical installation and then repaired the attachment with new brackets. Dishwasher is secure and operating fine.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
New Focus Logistics is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Sunday: Closed
Yes, New Focus Logistics offers free project estimates.
No, New Focus Logistics does not offer eco-friendly accreditations.
No, New Focus Logistics does not offer emergency services.
No, New Focus Logistics does not offer warranties.