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The Door Company

Garage Door Installation and Replacement, Garage Door Repair, Garage Door Opener Installation and Replacement,

About us

The Door Company is Texas' premier garage door company. Our integrity, professionalism and attention to detail have set us apart from the rest. Call us today or visit @ www.customdoorcenter.com

Business highlights

Se habla espanol
Emergency services offered
30 years of experience

Memberships & Affiliations

Local Chamber of Commerse, Better Business Bureau, International Door Association (IDA)

Services we offer

Commercial Sectional and Roll-up Doors - Installation and Service, Custom Wood Covered Doors, Garage Door Openers - New Installation and Service, Garage Doors - New Installation and Service

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.544 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
5%
2
0%
1
7%

Filter reviews by service

Showing 1-25 of 44 reviews
Kathy S.
Oct 2010
5.0
Garage Door Repair
Yes, I recommend this pro
$300
Fantastic service! The Door Company dispatcher told me he had an agent in my area, and could send him over within 2 hours. The repairman showed up right on time, got straight to work, replaced the torsion spring and reset the cables. Then, he inspected the entire system, and recommended replacing the rollers (reasonable considering they were 15 years old), and showed us why -- that's the part I liked the most. Great technician, great service, great price!

Paul S.
Sep 2010
4.0
Garage Door Installation and Replacement
Yes, I recommend this pro
Great job,very accomodating.

Carla B.
Aug 2010
3.0
Garage Door Opener Repair or Adjustment
Yes, I recommend this pro
$300
THe Door Company did a decent job.

Gary E.
Aug 2010
5.0
Garage Door Repair
Yes, I recommend this pro
Showed up in the evening after hours and wasted no time, got my garaged closed before the sun went down.

Richard D.
Aug 2010
5.0
Garage Door Opener Installation and Replacement
Yes, I recommend this pro
$100
They came out the next day, wired the door and were done in 2 hours. Great price, service and guarantee

Allen H.
Aug 2010
5.0
Garage Door Opener Installation and Replacement
Yes, I recommend this pro
$100
very friendly, prompt, expedient, and highly professional. Great Job!!!!!!!!!!!

Heather J.
Jul 2010
5.0
Garage Door Opener Installation and Replacement
Yes, I recommend this pro
Professional and very dependable.

Glenn C.
Jul 2010
5.0
Garage Door Installation and Replacement
Yes, I recommend this pro
$700
I was very pleased with the same day service under emergency circumstances when the contractor (Jerry) told me that he he could do it the next day but understood my situation and made the valiant effort to make it happen the same day. The cost of replacing the entire door was well below of what I had anticipated and he told me if I found anyone cheaper he would meet or beat their prices. The communication and customer service I received from all parties was beyond my expectations and I would highly reccommend The Door Company to anyone wanting quality service and satisfaction. Thank you again! Glenn Killeen, TX

Tony C.
Jun 2010
4.0
Garage Door Repair
Yes, I recommend this pro
Very good experience

Henry H.
Jun 2010
4.0
Garage Door Installation and Replacement
Yes, I recommend this pro
$1,100
Great job, Timely and profestional. Installer Jesus worked vigoresly, knew all the parts and where they went.

Roxanne A.
May 2010
5.0
Garage Door Repair
Yes, I recommend this pro
$350
Lynn the technician was right on time was very effecent knows his job Completed the task with knowledge and promptness I would recommend The Door Company Highly R Andrews Temple Tx

STEVEN K.
Feb 2010
1.0
Garage Door Repair
$450
I was quoted one price over the phone then when the second portion of the job was done I was asked to pay another. If I had cash it would be said price if not I could write a blank check for a higher price . I felt this was unprofessional . this was deceptive and down right low-rate for me.

Adam E.
Dec 2009
5.0
Garage Door Repair
Yes, I recommend this pro
$150
Wonderful service, very friendly personnel, cooperative office workers. When I had a problem with my door the issue was fixed quickly and a price assessment for the final details was given. The office did not know about this as I found out later and wanted to charge more. This could however be settled and when the workers arrived they did a wonderful job and it was not even necessary to exchange as many parts as the office had presumed. The service on-site was wonderful in both cases and I am thankful for that. The repairs were done in a timely manner and the workers were very friendly and did an outstanding job.

Kim C.
Nov 2009
1.0
Garage Door Repair
Yes, I recommend this pro
I did not use the garage company recommended.

Debbie D.
Nov 2009
3.0
Garage Door Installation and Replacement
$1,500
Garage door came out fine, but quote given was for "Turn Key (NO HIDDEN COST) pricing. Delivery, Professional Installation" based on the picture of the door I said we wanted on their website. Installer showed up with no appointment. Installer left wires hanging and said we had to get an electrician. Door was not stained or painted, installer said we had to get a painter. Hardware was handed to us in plastic bags and installer said we could put that on ourselves. Didn't seem to "turn key" to us!

Jeremy N.
Nov 2009
5.0
Garage Door Opener Repair or Adjustment
Yes, I recommend this pro
$700
Extremely quick response. Excellent quality work, fair pricing.

Kent M.
Nov 2009
5.0
Garage Door Installation and Replacement
Yes, I recommend this pro
$1,400
Everything went well. I got everything I was suppose to have when I was suppose to have it. Jerry was great.

Bill K.
Sep 2009
5.0
Garage Door Installation and Replacement
Yes, I recommend this pro
The door looks really nice and we are happy with it. Thank you, Pat

Jessica E.
Sep 2009
5.0
Garage Door Repair
Yes, I recommend this pro
$200
They were on time and completed the work in less than an hour for the price quoted. They even noticed that my battery died on my outside door opener panel and they replaced it and tested it for free.

Breta G.
Sep 2009
1.0
Garage Door Repair
I hired this company to fix my door. After coming out I was told nothing was wrong he tightened a door spring and lubes the track as a inspection. Charged me $99 and left. After he left the garage quit working again, same day wihin hours. So I called again and was told he would have the guy call me. Two days later, Monday I called again and was told "he never called you?". No! So I was told then I would hear back from Jerry he would call me back that was at 12:54pm. At 5:05pm I placed another call and told that now the engager was needing replaced and they couldn't find a used part and had to order this. Sems to me to be a common piece to
Response from The Door Company
"We did apologize and I returned their payment back to them. The problem arose when our tech. serviced the door and it was working when he left. It did stop working and we prefer not to install used parts so it needed to be ordered. I did inform the customer which part needed to be replaced, so he would not have the same problem occur again. Our tech. left the home believing the service had been preformed to the best of his ability. There was no intention to deceive or up sale the customer. We are a customer satisfaction oriented company and we blame ourselves for this incident, but it is not typical of us as our record shows."

Fritz P.
Sep 2009
5.0
Garage Door Installation and Replacement
Yes, I recommend this pro
$1,000
My Experience with the Door Company was fantastic. I'd recommend this company to anyone who needs a garage door repair or replace. The technician was courteous, punctual, clearly well experience and the price was great compared to the other local company that I looked into. Over all , the Door Company provided a superior service for a great price.

Bonita W.
Sep 2009
5.0
Garage Door Repair
Yes, I recommend this pro
$100
John was very personable and I could tell he was very experienced. Once he completed the checklist he identified and quickly solved the problem, and even went above and beyond by checking and repositioning other items in order to ensure that the problem should not be encountered again. I would definitely call again if I ever had any more problems.

Charles W.
Sep 2009
5.0
Garage Door Repair
Yes, I recommend this pro
$200
The door technician was very knowledgeable and fnished my job quickly. The manager was friendly on the phone. Other companies quoted me a slightly smaller price but wouldn't complete the work for a week. The Door Company is a great company.

Lynn W.
Aug 2009
5.0
Garage Door Opener Installation and Replacement
Yes, I recommend this pro
$400
I have not seen a more professional or knowledgeable company in years! I will like to highly recommend the "Door" Company for any work!!

Juanita A.
Jun 2009
5.0
Garage Door Installation and Replacement
Yes, I recommend this pro
Jose was very professional and unbelievably capable. It is a joy to have a working garage door again. Thanks to everyone at the Door Company.
Showing 1-25 of 44

Licensing

State Contractor License Requirements

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FAQ

The Door Company is currently rated 4.5 overall out of 5.

The Door Company accepts the following forms of payment: CreditCard

Yes, The Door Company offers free project estimates.

No, The Door Company does not offer eco-friendly accreditations.

Yes, The Door Company offers emergency services.

Yes, The Door Company offers warranties.