- Residential Work
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Learn about our screening process88% Recommended
28 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
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Service Details
Areas of Expertise
- Insulation
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Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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11/21/2020
An internal miscommunication was rectified with a satisfactory resolution.
Response from Company:
Thank you very much for the review, we highly appreciate it! Glad we were able to resolve and find a solution.
11/6/2020
Very helpful and professional from the first contact with someone who scheduled the appointments and each of the service people who came to do the work.
Response from Company:
Thank you Yolanda for your review! It means a lot to us and we highly appreciate it to the fullest. Looking forward to continue business with you.
9/21/2020
Excellent all around
9/21/2020
They came, they installed an AC on top of my 2 story house with a crane. They downgraded the size of the previously quoted AC Unit - because when the technician came, he thought it would be too powerful a unit for the ducting we had, and so the larger unit would basically freeze from the back up. So, the price went down, and they handled the job quickly. It doesn't get freezing cold super fast, but the AC does work well enough for taking off the edge on the occasional sweltering week. These pros did a very good job.
8/27/2020
job was good just wished they communicated
8/6/2020
At first, it seemed the pros sent knew their stuff. Then I began to doubt it. Then they sent their main guy. ( Many years with them). My AC/Heat system was not working. It turns out the company does not have any idea how to fix something. He said the unit was moldy and rusty and the wiring was messed up. So I needed a new Heat Exchanger. He showed me stuff like that and said I need a new one. Then when he came back because it was not working he looked at the condenser pointed to something said it was leaking and I needed a new one of those too ($4000). I did not see any leak just as I did not see screwed up wiring, mold, or rust on my heat exchanger meant I needed a new one either. Workers who came are installers. All repairmen they have sent in a 9 mo.period do not know to fix anything. From what I have experienced all they know how to do sell and install new equipment. After having over $3500. with the company, my system still does not work. Crews came out looked and got it working before but now a new crew says it has a short. Previous repairmen said the filters need cleaning, that is why it is not working. The latest ones said that would not stop it from working. They are coming back again today. Nobody seems to know what they are doing. Not a pro among the whole company. Just salesmen. $$$$ and no results!
8/6/2020
They expect 50% deposit prior to scheduling work, but after estimating.
6/30/2020
Great work, honest company. Would work with NRG again.
5/17/2020
Very professional operation and good communication.
3/26/2020
NRG Heating & Air Conditioning recently visited my home to improve my air quality. I usually use another company but they got out of hand with the pricing and their effort of work was not like it use to be. When we made the switch to NRG Heating & Air Conditioning we noticed the difference right away! Not only is the pricing so much better but the quality of their work is noticed, they made my houses air quality one thousand times better. Everyone in my household noticed the difference as well, I highly recommend them to anyone looking to improve their air quality at home!
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