NV Kitchen And Bath MD, Inc.

Do not hire this company they are scammers. NVKB got evicted from the Columbia, MD locations. He took people's money and left the work incomplete. Most of the good reviews here are fake.

We hired this company to finish our basement. Our designer, Adam, helped us create our vision and a basement that I have always wanted. We had many questions that they answered all clearly. The customer service we received from our Project Manager, Adam, was phenomenal. He was extremely meticulous in taking extra steps to ensure we were happy with the design. He helped us find cost-efficient ways to create a beautiful and functional space without sacrificing quality. I would definitely use this company for my future remodeling needs and highly recommend them to anyone looking for a makeover to any room in your house.

â I am extremely satisfied with the exceptional service provided by NV Kitchen And Bath MD, Inc. Their team went above and beyond to deliver outstanding results. From start to finish, the entire process was seamless and efficient. The quality of their work exceeded my expectations, and I am thrilled with the final outcome. I highly recommend NV Kitchen And Bath MD, Inc. to anyone seeking top-notch remodeling services. Five stars!â

I contracted with NV Kitchen and Bath to redo my bathroom as well as a kitchen and addition. I had read a pretty bad review (red flag 1) but it appeared to be about a specific project manager. When I brought that up to them, they assured me that would not be my experience. Once we settled on design plans and saw the contract, I had more concerns. They wanted 70-95% before the majority of the work as even started. Throughout the process, their communication with us was terrible. I had to contact them to get any information. Before starting work on our bathroom (the first project on our list) they told us that some of the bathroom accessories we chose were out of stock and they wanted to pick substitutes. I found that the items were actually in stock and personally drove to a store near me to pick them up. From then on, the list of troubles grew, and I ended up being forced to come home mid-day everyday to check on the crew. The most egregious problem that occurred was when the crew left a live wire in the walls and after numerous requests to have them fix this, I had to disconnect the wire myself. Everything else they did, from the subfloor prep to the grouting on the tile floor, was done subpar. Because they installed the floor unevenly, my vanity had to have a piece of tile shimming up the front corner to make it level. When they installed the tub, they scratched cracked it so badly it had to be replaced. They installed the window trim incorrectly, so it had to be redone. I can go on, but this is how every aspect of the job went. At one point, work halted for a week while our GC went on vacation without notice. I spoke to him about the need for better communication, and he agreed but never improved. As the project was nearing completion, I presented NV with the punch list of final tasks. I was told that the crew thought the job was done and because they were out of Baltimore, it was hard to get them to come down to do little things. I finished the project myself and then requested we dissolve the rest of the contract. They agreed and refunded me the money I had over paid, as well as delivering items already purchased. However, we never got finished drawings for the kitchen addition despite being charged the full amount for that service. I tried everything I could to communicate effectively with them but was met with no call backs, few email responses, or incomplete responses. At my final meeting with them, they attempted to get me to sign an illegal non-disparagement clause. I cannot recommend this company, but I recommend you read all the reviews. â Custom designed and built for you. Creating a dream space that reflects your personal style with exceptional craftsmanship and unparalleled service.

He is responsive, on time, and of great quality.