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93% Recommended
9 Years In Business
Company Details
- Bilingual
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Hours
- Mon: Closed
- Tue: 9:00 AM - 6:00 PM
- Wed: 9:00 AM - 6:00 PM
- Thu: 9:00 AM - 6:00 PM
- Fri: 9:00 AM - 6:00 PM
- Sat: 9:00 AM - 6:00 PM
- Sun: Closed
View All Details & Credentials
Service Details
Areas of Expertise
- Gutters - Repair
- Asphalt Shingle Roofing - Repair
- Vinyl Siding - Repair or Partially Replace
- Skylight
- Chimney
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 28 results
1.5
Adrian S.
Brooklyn, NY
3/4/2020
I paid over a 1000 dollars to have two skylights flashed. One is still leaking and would only give my credit back if I got a new roof.
Response from Company:
Dear Adrian, We offer you different solutions from the beginning. Me, as a contractor, I advise you to replace the skylights in order to get a warranty about stopping the leak. You decided going over the flashing cement installation because it was not your house, as you told me. There is no money back after material has been installed. I offer an extra discount off $500 if you decide to get a new 100% waterproof roof. Best wishes, Cristian Duchi. CEO.
5.0
Amy C.
Brooklyn, NY
2/29/2020
I hired NYC Smart Builders for a bathroom remodel. Cristian & Cristian and their team did a great job, I'm very happy with the final product. They arrived exactly on time every single day for two weeks while the project was going on, they worked incredibly diligently (barely even taking breaks), they were thoughtful and took care to protect my floors, and they cleaned up after themselves each day. They were also very kind and friendly, and I was pleased that they always replied to my email messages within just a few hours. Their price was not cheap by any means and there were some additional unexpected expenses that I had to shoulder along the way, but I believe this is a somewhat normal part of a remodeling job, and one has to be very careful at the contract-signing stage to enumerate every single expense. (They also tended to mark up the supplies that they purchased rather dramatically instead of charging the actual purchase price.) That said, they were honest and transparent with me about all of their expenses and charges, and as I said earlier they worked very, very hard and did a good job, and they had no problem sticking with some tricky problems until they solved them. It was a pleasure to do business with this company, I would definitely recommend them.
Response from Company:
Thank you so much, Amy, it is a pleasure for us to work with People like you. Best regards Cristian Duchi CEO
5.0
Gil D.
Woodside, NY
2/4/2020
4.0
Rev. elisa m. V.
Corona, NY
1/29/2020
Be sure the written proposal before to sign.
Response from Company:
We always do that and I?m so sad as Owner to see this kind of feedback. It was a church. I provide many different estimate as they asked , did some extra job, working below minimum weather conditions due that it was a church we didn?t charged taxes. And yes here it is what we get back after all the good things that we can do for charity. I hope she reads this comment and think again why did she gave us 3 stars it just make me feel bad.
5.0
Phillip R.
Brooklyn, NY
12/18/2019
NSB did a great job finding the right solution at the right price. They were on time, communicative, responsive, and good value. They did a great job patching our roof!
Response from Company:
Thank you for choosing our company for your protect. We are here to serve and do a great job for all our customers. Priscila Tinitana Office manager
5.0
Maurice W.
Brooklyn, NY
11/24/2019
Friendly, respectful and started the work on time and did a great job.
Response from Company:
Thank you tor giving us your opinion. We are here to serve and do a great job for all our customers. Priscila T Office manager
5.0
John F.
Glen Oaks, NY
11/21/2019
Cristian was very responsive, arrived when agreed, did exactly what he said he would at the price agreed on. When he was running a little late the day of the job, he texted me to let me know and then arrived even sooner than expected. He and his partner/co-worker worked quickly and cleanly and left no mess behind, and provided me with clear before and after photos of the work.
Response from Company:
Thank you for giving us your feedback. We are here to serve and do a great job that meet your expectations. Priscila Tinitana Office manager - Cristian Duchi Zaruma
4.0
Betty F.
Brooklyn, NY
11/10/2019
The reason I did not give 5 stars because that would indicate perfection. I am happy with how the work looks but I won't know if my leaking problems have been solved until it rains. overall my experience with the company was great.
Response from Company:
Thank you for giving your feedback. If you could tell us how was your experience with our job after the last rains, it will help us in our future protects. PRISCILA TINITANA Executive assistant & office manager
5.0
John M.
Astoria, NY
10/15/2019
Christian and his team were professional, on time, and thorough with the job.
Response from Company:
Thank you for choosing our company for your protect. We are here to serve and do a great job for all our customers. If you have any suggestion please let us Know it will help us in our future protects. PRISCILA TINITANA Executive assistant & office manager
5.0
Simone W.
West Hempstead, NY
9/8/2019
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