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100% Recommended

17 Years In Business

Company Details

  • Bilingual

Contact

2059 Merrick Rd, Ste 230
New York, NY 10016
http://nycstonecare.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 8:00 AM - 5:00 PM
  • Sun: 8:00 AM - 5:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Stone Restoration (any stone marble, granite, limestone etc.)
    • Stone Repair (fix tables that are in peaces to small chips)
    • Stone Polishing (bring out the original beauty)
    • We service all stone needs.
    • Visa, Discover & Mastercard Accepted
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.6
    8 Verified Reviews
    • 5
      6
    • 4
      1
    • 3
      1
    • 2
      0
    • 1
      0

    Highly rated for

    • Customer Service
    Showing 1-8 of 8 reviews Showing 0 reviews
    10/13/2016

    Initially, things went great. They were responsive on the phone and had all the paperwork my building required to start the work. There was some initial discrepancy in the scope of work but I take some of the responsibility for that since I wasn't double checking the exact wording on their estimate which was different from what we discussed in person and over the phone. Also, I never saw the main contractor I initially spoke at my job site. He should've been there to monitor the work and check in with me to see if the work was looking close to what I asked for. I told them from the start what I wanted and even showed them pictures of exactly what I was going for, the results were far different. They seemed to cut corners and take no pride in the work they completed. The bathroom work they did was so bad I now have to completely redo it. There are huge gouges in the floor. Throughout the apartment, the stain essentially looks like a bad uneven paint job. They even got it all over the baseboards. They clearly did not polish the floors enough because its rough everywhere. I paid over $10k for floors that look ugly and now there is nothing to do but cover them up with area rugs. Also, some of my personal supplies were missing but they did compensate me for it. UPDATE: After discussing my dissatisfaction with the results, NYC Stone care did try and figure out a way to make up for it and I appreciate their handling of the matter.

    5.0 Silvestro M. Astoria, NY
    4/10/2016

    Impeccable

    4.5 Camillo B. Astoria, NY
    5/20/2015

    I experience that the expert in repair his very good .and I'm happy for the work..and the countertop looks great...thank you.

    4.0 Michala M. New York, NY
    5/14/2015

    They were a pleasure to work with, and very prompt. The worker was quick and efficient, the only reason I gave one less star was that he originally missed the chips along the edge of the kitchen counter and I had to point them out for a redo. I guess the original on site estimator did not tell the actual laborer about those spots that we talked about. Either way, no big deal- excellent work.

    5.0 Charles B. New York, NY
    4/30/2015

    They were courteous. on time, very professional. I would definitely use them again for any tile work. They refinished a porcelain tile balcony and applied a protective coating as well. Reasonably priced.

    5.0 Diana S. New York, NY
    4/18/2015

    When they came to give me an estimate they were very informative without being pushy. I received the estimate in writing that day. We set up the service for the following week. They handled all of the required building paperwork directly with the super. VERY PROFESSIONAL experience all around.

    5.0 Vinay S. New York, NY
    4/1/2015

    The team did great work, from providing a timely estimate to completing the work in time and cleaning up afterwards. Would highly recommend them.

    5.0 Alexandra H. New York, NY
    3/27/2015

    Great experience. Very professional, detail oriented, great work done. Overall - probably one of the best experiences I have ever had with a service company!

    Photos

    NYC Marble Care, Inc.
    3
    Polishing Floors
    2
    Stain Removal and Polish
    2
    Table Repair

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