National Standby Repair, Inc.

4.25 | 6 Verified Ratings
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914-734-1400

PO Box 538
Scarsdale, NY 10520
 
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National Standby Repair, Inc.


When power is important

At National Standby Repair, Inc., in business since 1981. we are a premiere generator installation and repair company serving New York City, Hudson Valley, lower Conneticut, and northern New Jersey. We also offer commercial rentals from 50kw to 350kw and annual service contracts. Call today.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • New York
  • Brooklyn
  • Bronx
  • Yonkers
  • White Plains
  • Newburgh
  • New Rochelle
  • Poughkeepsie
  • Mount Vernon
  • Red Hook
  • Croton on Hudson
  • Monroe
  • Scarsdale
  • Middletown
  • Sloatsburg
  • Lagrangeville
  • Wappingers Falls
  • Florida
  • New City
  • Irvington
  • Larchmont
  • Blooming Grove
  • Purchase
  • West Harrison
  • Mount Kisco
  • Cornwall
  • Crompond
  • Millwood
  • Millbrook
  • Mountainville
  • Amenia
  • Yorktown Heights
  • New Windsor
  • Harrison
  • Hawthorne
  • Pleasantville
  • Pelham
  • Cuddebackville
  • Katonah
  • Bedford
  • Spring Valley
  • Goshen
  • Rhinebeck
  • Bullville
  • Monsey
  • Carmel
  • Congers
  • Elmsford
  • North Salem
  • Rye
  • Port Jervis
  • Valhalla
  • Cortlandt Manor
  • Thornwood
  • Pleasant Valley
  • Fishkill
  • South Salem
  • Chester
  • Pine Plains
  • Stormville
  • Clinton Corners
  • Hopewell Junction
  • Tuckahoe
  • Poughquag
  • Goldens Bridge
  • Nyack
  • Washingtonville
  • Beacon
  • Briarcliff Manor
  • Brewster
  • Somers
  • Tuxedo Park
  • Mahopac
  • Bedford Hills
  • Port Chester
  • Ardsley
  • Pawling
  • Pound Ridge
  • Pearl River
  • Hartsdale
  • West Nyack
  • Tarrytown
  • Central Valley
  • Stony Point
  • Walden
  • Mamaroneck
  • Putnam Valley
  • Nanuet
  • Jefferson Valley
  • Bronxville
  • Ardsley on Hudson
  • Hastings on Hudson
  • Mohegan Lake
  • Pomona
  • Hyde Park
  • Peekskill
  • Armonk
  • Dobbs Ferry
  • Ossining
  • Harriman
  • See All >

Services Offered

Electrical
  • Generator Repair

Areas of Expertise

  • Generators Repair- Fixed only

Product Brands Used

  • Kohler
  • Cummins, Onan, Generac

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Trip Charge

Credentials

In Business Since: 1980
Screening
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Ratings & Reviews
National Standby Repair, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-6 of 6
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4.5   |  
Review by in Holmes, NY
Project: Repair a Fixed Generator
I don't mind paying labor costs but some of the basic parts that you can get at any local store were very over priced. However I think they ALL do it.
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5.0   |  
Review by in Croton On Hudson, NY
National Standby Repair worked with me to select the right generator for our home and budget. I'm glad that I listened to Kris's suggestions and went w/ the Kohler. We haven't had one issue w/ this machine since it was installed it four years ago. At first, I didn't think the service contract was necessary but in the long run I know it will pay off. I waited a long time to review but after this summer, we had so many outages and absolutely no problems with it running - NSR & our generator passed the test w/ flying colors
Response by National Standby Repair, Inc.: Thank you for your review! We appreciate your kind words. Thank you for your business!
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5.0   |  
Review by in Newburgh, NY
National Standby Repair was super responsive in installing a generator at my home, and their price was the best I had out of 3 different quotes. Service has been top notch to date, highly recommended!
Response by National Standby Repair, Inc.: Thank you for your review! We truly appreciate your business.
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3.0   |  
Review by in Mount Vernon, NY
Project: Repair a Fixed Generator
Serviceman was prompt and friendly. He quickly diagnosed the problem, the cause and explained the repair required. The part was bad and in need of replacement. I replaced the part but that didn't solve the problem. Turns out the spark plug was the cause and when I replaced that, the problem was solved. The misdiagnosis is not my main concern with this company. My problem with this company is their billing practice. The work time they billed was greater than the time on the work order that the technician gave me. Additionally, they billed for travel time both to me and to their next client (I contacted them for clarification and they confirmed this).
Response by National Standby Repair, Inc.: Thank you for your review! Our technician confirmed on site your original complaint of undervoltage. The engine was running fine, but the generator was not outputting AC voltage. Our technician correctly advised that the generator brushes had to be replaced. Replacing a single spark plug on an engine that was working perfectly fine is not the solution for a voltage output problem. Each new customer is made aware of our standard labor rate and cost of travel before any appointment is scheduled. When you had questions about your bill, we re-confirmed your charges including travel (which were unrelated to any other customer's charges). When you continued to question the charges, we tried to contact you to further explain, but we did not hear back from you. We would be happy to speak with you to address your concerns.
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5.0   |  
Review by in Suffern, NY
Project: Repair a Fixed Generator
Professional, prompt and they were able to help right away.
Response by National Standby Repair, Inc.: Thank you for your review! We are glad we could help.
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3.0   |  
Review by in New City, NY
Project: Repair a Fixed Generator
The electrician came and checked out the generator. He found nothing wrong and just did an oil change. He charged us $440 in labor charges. That is exorbitant. He didn't give us any indication before coming that his costs would be so high.
Response by National Standby Repair, Inc.: Thank you for your review! Each new customer is made aware of our standard labor rate and cost of travel before any work is done. A customer is also given an estimated amount of time needed to complete a job. In this specific case, our generator technician provided a full service, which included a complete 75-point inspection of the generator and transfer switch; and replacement of the oil, oil filter, air filter, and spark plugs.
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Showing 1-6 of 6
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