New England Performance Insulation, LLC

4.64 |28 Verified Ratings
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New England Performance Insulation, LLC

4.64 | 28 Verified Ratings
Write a Review
View Service Area
BBB Accredited

203-783-0748

262 Quarry Road
Milford, CT 06460
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Profile
New England Performance Insulation, LLC

As part of the industries oldest insulation company we are dedicated to doing what’s right for our clients on every project we are involved in. Our dedication to the finest products, latest technologies, and expert installation services has continuously helped us grow to one of the largest in the industry. Our focus is delivering the best products to our clients and customizing each experience to fit their needs. Let us customize a project for you. Contact New England Performance Insulation to get instant access to one of our experienced staff that will walk you through the entire process and provide you with a no-hassle quote. We look forward to hearing from you.

Achievements

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Service Area

  • Hartford
  • New Haven
  • Waterbury
  • Stamford
  • Bridgeport
  • Norwalk
  • West Hartford
  • Danbury
  • Manchester
  • East Hartford
  • Hamden
  • Westport
  • New Britain
  • Wallingford
  • Washington
  • Wethersfield
  • Farmington
  • Greenwich
  • Unionville
  • Fairfield
  • Cheshire
  • East Haven
  • Wolcott
  • Meriden
  • Groton
  • Watertown
  • Winchester Center
  • Gales Ferry
  • Oakville
  • Middletown
  • Windsor
  • Newington
  • Bristol
  • Stratford
  • Collinsville
  • Torrington
  • Seymour
  • Ridgefield
  • Milford
  • West Haven
  • Woodbury
  • Old Greenwich
  • Wilton
  • Mystic
  • Durham
  • Goshen
  • Granby
  • Rocky Hill
  • Oakdale
  • Sharon
  • Naugatuck
  • Redding
  • Tariffville
  • Roxbury
  • Berlin
  • Pine Meadow
  • Simsbury
  • Bethlehem
  • Salem
  • Brookfield
  • Uncasville
  • Moodus
  • Bantam
  • Amston
  • North Branford
  • South Glastonbury
  • Stevenson
  • Gaylordsville
  • Hebron
  • Cobalt
  • South Kent
  • West Cornwall
  • Hadlyme
  • New Milford
  • West Simsbury
  • Branford
  • Southport
  • Northfield
  • Botsford
  • East Hampton
  • East Lyme
  • Cromwell
  • Sandy Hook
  • New London
  • Burlington
  • North Canton
  • Gilman
  • Clinton
  • Rockfall
  • Newtown
  • Killingworth
  • Georgetown
  • Guilford
  • East Haddam
  • Northford
  • New Canaan
  • Bloomfield
  • Windsor Locks
  • Montville
  • Plantsville
  • See All >

Services Offered

Insulation
  • Batt, Rolled or Reflective Insulation Install
  • Blown-in Insulation Install
  • Spray Foam Insulation Install
Related Services Available from Other Pros >

Website

http://nepifoam.com

Areas of Expertise

  • Blown In Insulation
  • Spray Foam Insulation
  • Fiberglass Batt Insulation
  • Exterior Insulation

Product Brands Used

  • ICYNENE SPRAY FOAM

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
8:00 AM to 12:00 PM
Sunday:
8:00 AM to 12:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Bilingual

Credentials

In Business Since: 2015
Memberships & Affiliations
  • Exterior Insulation and Finish Systems for Homes
  • Insulation Contractors Association of America
  • Building Performance Institute
  • Spray Polyurethane Foam Alliance
State Licensing
Trade: Home Improvement
License #: HIC0643806
Expiration: 11-30-2019
Insurance
Type: General Liability
Amount:
Expiration: 01-01-2020
Type: Worker's Compensation
Amount:
Expiration: 01-01-2020
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 
Profile Photos Ratings & Reviews
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Photos
New England Performance Insulation, LLC

My Work
4 Projects
  • Commercial
    8 photos
  • Existing Home- Retro...
    6 photos
  • New Construction
    9 photos
  • Closed Cell Roof Lin...
    2 photos
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Ratings & Reviews
New England Performance Insulation, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 28
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1.0   |  
Review by in Brookfield, CT
I had spray foam insulation applied in my basement about 4 months ago. The next day after the project was completed I found out the workers were supposed to ventilate the area for a couple of hours after completion but they have not. So, of course, I was very concerned and still am about that, unfortunately, all I could get at that point was avoidance and rudeness from the management. We returned to the home a few hours later on the day since we were told occupancy is permitted 4 hours after the job is done, but the manufacturer states occupancy is permitted 24 hours later if proper ventilation was not done. I have health issues and still have to this day. The foam itself looks good, I am still investigating to make sure its done right and my house still stinks 4 months later. A very stressful and disappointing experience, overall.
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4.0   |  
Review by in Greenwich, CT
Prompt service. Did not know we'd have to be out of the house for 7 hours, unfortunately on possibly the hottest day of 2018. Crew worked very hard and all was done in a satisfactory manner.
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5.0   |  
Review by in West Hartford, CT
Our experience with NEPI was entirely satisfactory in every way. The sales manager and project manager was very knowledgeable about the products, very responsive to our questions, and reviewed the work of the crew for quality and cleanliness. The crew was courteous, efficient, thorough and cleaned up well at the completion of the job. The crew leader even pointed out to me a few additional issues with our house that needed immediate attention. Overall an excellent experience provided at a reasonable cost.
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5.0   |  
Review by in Stratford, CT
Vernon, the proficient sales rep, explained all our options and made special arrangements after thoroughly assessing attic damage and needed removal before installation. His men were neat, considerate and accommodating. We are very pleased and would recommend all aspects of their customer service. A job well done at a fair price!
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5.0   |  
Review by in Bridgewater, CT
Very attentive. Very happy with the end product. They were very careful and cleaned up after themselves so you could not tell that they were here.
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5.0   |  
Review by in Hamden, CT
the estimate was on target. reasonable quote, and reasonable agreement on insulating the sides of the basement and joists. quick turnaround and very clean work. forgot the name of the gentleman who provided the estimate, but his guys were courteous, clean, and quick.
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5.0   |  
Review by in North Haven, CT
Very accommodating, quick turnaround time (from start to finish)
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3.0   |  
Review by in Stratford, CT
I met with Russell, the salesman, he was timely and very knowledgeable in the energy business, I had 5 estimates and while they were not the least expensive but because of Russell and his assurance that I would get the best service and job done by this still young company, I Hurd them after a second meeting with him and the owner, Vernon. Unfortunately The lack of customer service was obvious immediately after I hired them. The crew came at 7:15am and was ready to set up by 8. One lead man, who would do the communicating, since the others spoke little English...I've no problem with that...what did upset me was that when one of the men put his leg through my ceiling (from the attic above) thankfully he did not injure himself, just a slight sprain of the ankle...he came back later that day. Vernon, the owner, never called to check on me, the customer, and how it would be resolved...I had to call him, and asked about his worker. The next morning 3 of his workers show up to patch, tape and paint a 2x4 area and then the next day another worker came to tape and spackle...it was a horrible job...he apologized and said he does not do this work...I called Vernon and told him I needed a Sheetrock professional...he did hire after I called him. Now my office is a mess, since his men never hung plastic while cutting and sanding, nor did they clean up. I finally got the job done correct (all while I was sick in bed) by another construction pro...excellent work...he even vacuumed, although a patch will always be there...I am happy. My intent for this review is that Vernon take time to understand customer service, and treating customer homes, like his own...after all...this was not an inexpensive job!
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5.0   |  
Review by in Prospect, CT
Did a great job at a reasonable cost. Will be doing business with again in the future.

1 of 1 users found this review helpful.

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4.0   |  
Review by in Brookfield, CT
They were very nice, efficient, competent, and courteous.

1 of 1 users found this review helpful.

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Showing 1-10 of 28
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New England Performance Insulation, LLC
4.64
28 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
22
4 Stars
4
3 Stars
1
2 Stars
0
1 Stars
1
93% of reviewers recommend this pro
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  3. Verification of State Business Filings
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    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
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