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New Hope Aquascapes and Landscaping

Water Feature Service, Water Feature Fountain or Waterfall Installation,

About us

New Hope Aquascapes and Landscaping is welcoming new clients. We proudly service the tri-cities, and are licensed and insured. New Hope offers quality mowing, trimming and air sweeping at a competitive rate. Our top notch equipment, matched with experienced professionals, enable us to provide exceptional quality at an affordable rate. We offer a series of landscaping services, allowing us to be your one call for outdoor services. From one mowing while you're on vacation, to a complete water garden paradise, we handle it. We also have a wide variety of Koi for your custom water garden! Give us a call at 833-LAWN-411 or 423-367-1214 for your free estimate.

Business highlights

Emergency services offered
11 years of experience

Services we offer

Curb Appeal, Custom Fountains , Custom Ponds , Lawn Care and Maintenance, Personalized Exteriors

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.743 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
21%
3
5%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 43 reviews
Mary C.
Jun 2021
3.5
Yes, I recommend this pro
Lawn mowing was great, some of the other projects were as well. But others were just so-so. Tilling up garden, for example. They did it but not thoroughly. I still had to spend time digging and removing large clumps of vegetation.

MARIE B.
Sep 2020
2.5
Water Feature Service
$2,500
They were supposed to put netting over my pond which has not been done; however, the guy did send me a message saying the netting had come in a month ago. Today is 09/08/2020, and I still have no netting for my pond. I wish you could have seen the mess they were going to leave me with saying my pond was completed until I complained...they did come back another day and fix it the way I wanted it done. For what I paid them, I would have thought I would have gotten much better than I did. I paid for the netting... I sure would like to have it.
Response from New Hope Aquascapes and Landscaping
"Marie, I believe the experience was a little different. We proposed options to rebuild the falls entirely, but you declined the cost associated with it. So, we built the waterfall back the way it was after finding and repairing the leaks left by the previous contractor within the budget. Then, when you called saying you wanted us to build it differently, we came back to rebuild it, without any extra cost. We have the netting in stock at this time, and I was under the impression we would be coming back to work on the landscape beds and would install the netting at that time. I haven't heard from you since. We will gladly bring the net and install it. Thanks for your feedback. I wish you would have given me a call instead of leaving a negative review. Customer satisfaction is always our priority, that's why we rebuild the fall section the second time without hesitation or cost associated."

Miles S.
Apr 2020
4.0
Yes, I recommend this pro
No comments provided.

Shannon W.
Feb 2020
5.0
Yes, I recommend this pro
They worked hard and did a great job. Would highly recommend New Hope Aquascapes.

James B.
May 2019
4.0
Yes, I recommend this pro

Abel C.
Feb 2019
5.0
Yes, I recommend this pro
Very professional and always on time. Prices are reasonable and invoice is very detailed so you know exactly what you are paying for. They do great work and will recommend them to anyone.

Beverly L.
Dec 2018
5.0
Yes, I recommend this pro
$75
New Hope called us the day I entered the inquiry and we contracted them for snow removal at our house the next day. They came as promised and did a wonderful job on our steep driveway. Will work with them again.

Frances A.
Nov 2018
4.5
Yes, I recommend this pro
Very nice gentlemen. Arrived early cleaned up as they went. Informative and knowledgeable regarding types of shrubs and how to prune.

Dora D.
Jun 2018
4.0
Yes, I recommend this pro

Dianne S.
Jun 2018
5.0
Yes, I recommend this pro
It's easy to work with them because they use email, text, etc. to communicate with the customer. Invoices can be paid by credit card monthly. Their lawn mowing service is excellent.

Barbara W.
Apr 2018
5.0
Yes, I recommend this pro

Tootie C.
Jan 2018
5.0
Yes, I recommend this pro
Very fair and professional ...... everything was explained and what to expect....I will use this service in the near future when repairs or improvements are needed

Vickie C.
Dec 2017
5.0
Yes, I recommend this pro
$350
Work was done in a timely matter , were good to explain what they did and why. Showed up when they said they would. Will be calling them back for further repairs.

Tiffany L.
Dec 2017
4.0
Yes, I recommend this pro
"They were really fast in the response to my request"

Dorothy D.
Nov 2017
4.0
Yes, I recommend this pro
hired to make temporary repair to roof. Wi;; return to make additional repair in spring when weather is suitable.

Janet S.
Nov 2017
4.0
Yes, I recommend this pro
$450
They came on time, removed the shrubs, and created new flower beds. I was very satisfied with their work.

Laura N.
Nov 2017
5.0
Yes, I recommend this pro
I needed a lot of work done in a short time to list my home for sale, they came the next day and gave me a great price and did the work immediately. They were very thorough and did a great job at a very fair price. I will use them again and pass their name on. Very honest and sincere and professional.

Holly S.
Oct 2017
5.0
Yes, I recommend this pro
Personable, on time and really great to work with!

Robert M.
Oct 2017
5.0
Yes, I recommend this pro
Friendly on time and reasonable

James R.
Oct 2017
5.0
Yes, I recommend this pro

Malina B.
Oct 2017
5.0
Yes, I recommend this pro

Shawna M.
Sep 2017
5.0
Yes, I recommend this pro

Bob S.
Aug 2017
5.0
Yes, I recommend this pro
$400,000
They are fficient, and communicate extremely well. Thorough on mission to satisfy customer.

Mark B.
Aug 2017
5.0
Yes, I recommend this pro
$172
I had New Hope deliver Rip Rap to my home. Clay delivered on time and even called ahead to let me know he was on his way. Upon arrival, Clay assessed the work area and made the extra effort to unload the Rip Rap in a place as to make my work easier - and easier is better when working with 4 tons of Rip Rap! Clay also made several good suggestions on how to best distribute the Rip Rap to ease the work required to distribute on the hillside. Initially, I estimated 7 tons for my job and had placed the order of which New Hope would deliver in two 3.5 ton trips to ensure my driveway sustained no damage. After Clay arrived and evaluated the work I was doing; he suggested I hold off on the next delivery because he believed I may have overestimated the amount of Rip Rap needed and he offered to quickly deliver the second load if it was needed. He was right. I had indeed overestimated the amount of Rip Rap required for the job. He saved me money in addition to being the lowest quote when bidding the job. New Hope is professional, courteous and accommodating. I will use no other in the future.

James C.
Jul 2017
5.0
Yes, I recommend this pro
Showed up on time, gave great suggestions, offered estimate, said he would put it in writing shortly, did so and did priminary work.
Showing 1-25 of 43

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

New Hope Aquascapes and Landscaping is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 8:00 AM - 12:00 PM Sunday: Closed

New Hope Aquascapes and Landscaping accepts the following forms of payment: CreditCard

Yes, New Hope Aquascapes and Landscaping offers free project estimates.

No, New Hope Aquascapes and Landscaping does not offer eco-friendly accreditations.

Yes, New Hope Aquascapes and Landscaping offers emergency services.

Yes, New Hope Aquascapes and Landscaping offers warranties.