New Horizon Plumbing & Heating

Gary, was personable and very efficient. He very generously offered to come back after his appointment time due to an unexpected break in the faucet tubing. I had to return it to the store for a new one. I have marked him on my go to list for any further plumbing services needed.

Was very pleased with the service I received. They had to reschedule the initial appointment . Called me wY in advance to do so. They rescheduled the next appointment emailed me a couple of days in advance. Called again the day of the appointment to let me know Gary was on the way. He arrived right as scheduled and could not have been nicer! Fixed the issue with my boiler and reviewed some of my concerns and gave me some options to address those concerns in the future. Would definitely recommend Horizon for any of your pluming needs!

On time, professional, reasonable cost

Very responsive and reliable. I would highly recommend Gary for any plumbing work you may need. The best!

Gary installed 2 toilets and did a great job. He was on time and very cordial. He cleaned up and left no mess. He even advised me on other projects and did a couple of handyman tasks for me. I would definitely recommend him 😊

It was a pleasure meeting Gary.He was great to work with and most importantly Gary returned my call within a hour. He was very professional and completed all of our plumbing tasks within a timely manner. We highly recommend Gary for all your plumbing projects!B

Finding a plumber for our new home was proving difficult. Either they wouldn't answer their phones with full mailboxes or they'd schedule and then never show. Gary was different right away. Not only did he answer the phone right away, he scheduled for not soon afterwards as we didn't have an emergency situation. Then, wonder of wonders, he confirmed the appointment and actually kept it! Once inside, he was not only professional and expedient but also incredibly friendly, explaining what the problem was and how he was going to go about fixing it. The work was well done, and if we have any more issues with our initial problem he'd come take care of it for us right away. And you know what? I believe him!

Very fast and reliable! If you need your water heater repaired, or need a new one installed, don't bother with anyone else. It's also really nice not to be sent to some call center when you call. You get the man himself on the phone!

Gary went above and beyond to help me with my needs. He was very prompt and courteous. I would recomend him highly and use him again when needed.

We Have used Gary and New Horizon Plumbing a number of times for both our offices and home. He is an all around nice, honest guy. He is responsive, friendly, professional and always gets the job done. Highly recommend his services

Professional, knowledgeable, coutteous

They were promp. Communication was great. They did a great job.

From beginning to end Gary was quick to respond to my inquiry. Very nice and knowledgeable.On time, quick with the work. Would definitely refer him to anyone. Will use him for all my plumbing heating issues!

Gary was on time, pleasant and executed the job professionally and on budget. Definitely would use him again.

Gary called right away after submitting the request for a bid and offered the best price of 3. He was able to schedule our work quickly - even around Christmas. He texted when he was on his way and arrived promptly. Work was done quickly, efficiently and neatly including hauling away old fixture. He was personable and kept us informed throughout. Will definitely favorite this company! 👌

Gary was right on time, his price was almost exactly the same as the estimate he gave over the phone, and he was friendly and courteous. Excellent workmanship!

Gary was prompt, efficient, pleasant and communicative. I was very pleased he could fit in our repair work around my crazy work schedule within a couple days of my call. I would contact him again for our plumbing needs.

Needed to get help quickly and were able to complete the project in one day

I called after hours on one day & received a call back within 1hr. Gary was out the next morning. He let me know 1 hr before he was due to arrive. He showed me the repair & explained it to me in “layman” terms. He was courteous & professional. I would not hesitate to call New Horizon again.

Before our appointment he responded quickly to my information request. He was prompt for our appointment. He was friendly and courteous and did a great job. We are having him back soon for another project we need done.

Gary had excellent customer service and contacted me quickly to figure out what I needed. Prompt service and great communication, I'll definitely hire Gary again for future plumbing needs