New Line Design, Inc.

4.61 |21 Verified Ratings
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New Line Design, Inc.

4.61 | 21 Verified Ratings
Write a Review

303-323-0781

18125 East Weaver Avenue
Aurora, CO 80016
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Profile
New Line Design, Inc.


Creating your very own backyard retreat

New Line Design, Inc. has excelled in customer satisfaction since 2001. We specialize anywhere from installing water sprinkler systems to waterfalls and landscape design and architecture. New Line Design, Inc. is a full service Irrigation and Landscape service company. Our landscape firm is engaged in planning, design and construction. New Line Design creates thoughtful design that is sensitive to human scale. We strive for responsive solutions that are both creative and logical.

Achievements

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Service Area

  • Littleton
  • Denver
  • Englewood
  • Aurora
  • Lone Tree
  • Castle Rock
  • Parker
  • Sedalia
  • Larkspur
  • Louviers
  • Franktown
  • See All >

Services Offered

Additions & Remodeling
Brick & Stone
Carpenters
Fountains & Ponds
Landscaping

Areas of Expertise

  • Landscaping & Sprinklers
  • Create your our private retreat with Colorado climate sensitive
  • Improve your homes value with tasteful exterior additions
  • Outdoor Living Space

Product Brands Used

  • Rain Bird

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2001
Memberships & Affiliations
  • Gold Member BBB
Awards
  • ServiceMagic certified
Screening
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Photos
New Line Design, Inc.


My Work
1 Projects
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Ratings & Reviews
New Line Design, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 21
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5.0   |  
Review by in Littleton, CO
Call Dave, have him design some landscaping for you and then enjoy the results of a true professional.
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5.0   |  
Dave and his crew were always on time and very dependable. He answered all my questions and walked me through every step of the installation. Any and all problems that arose, Dave always took care of them. I would definitely hire him again.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Aurora, CO
They were honest and their pricing was fair and I will hire them again!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Aurora, CO
Dave was flexible with his time. He always returned my calls. I felt his fee was fair and his design was wonderful.
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5.0   |  
Review by in Aurora, CO
Very Pleasant and comfortable to be around as well as knowledgeable.
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1.0   |  
Review by in Denver, CO
The contractor was not upfront about the fact that New Line Design was operating, preparing the bid and pricing as a general contractor and would be sub-contracting major parts of the work (almost two thirds of the contract work was done by two subcontractors); this was not clearly stated during negotiations of work to be completed, nor in the contract. The client was led to believe that all the work would be done and implemented by New Line Design. Throughout implementation and even at startup of the work, there were no plans, no brochures, no specific specifications, no material choices provided to the client (except for color choice of fence and plants), for review or approval for any of the installations despite various requests for the same. Everything on the job was improvised, bought and brought on site, and built on site. There was poor and very improvised planning of the work, the chaotic scheduling of work with no care or consideration of the clients schedule, the lack of good communication, the lack of coordination between the contractor and the sub-contractors, and the very poor work site cleanliness and maintenance of the site. The client took note of what appears to be considered normal in the construction industry of contractors running multiple jobs at the same time, and thus the client is stuck with the work crews coming and going when the contractor sees fit, not working out a proper schedule with the client. Thus a 12 to 14 day level of full time effort turns into and stretches out to 10 weeks. This is not the impression given during the sales / contract negotiation period, when the client is made believe that times mentioned are indeed the time from start to finish. Sub-contractors and landscape workers came more often at the end of the day, and/or after working on other jobs. The client notes on job implementation that most of the work was done between 4/5 pm and 7 pm - when there were multiple scattered afternoon showers and when workers are tired from working on other jobs. . Thus workers were often hurried and sloppy with implementation. The client and even the next door neighbor were left with cleaning up construction debris, packaging, boxes of screws and nails, and even tools were left behind because the workers were anxious to end the work day and get home. There were also multiple times that the client was told that workers would do x-y-z by a certain date and would show up only to find that the workers would not show up, work would be canceled. Construction cleanliness and keeping a clean and safe worksite was another issue for the client. Multiple times the client and the next door neighbor had to ask workers to be more mindful of end of day or end of week site clean-up. There were too many times that the client had to do the site cleanup or move construction materials and debris out of the way at the end of the day or over a weekend. At the end of the contract work, the client wanted to
Response by New Line Design, Inc.: It is common industry practice to utilize sub-contractors for their areas of expertise, such as electricians, concrete installers and carpenters. The use of sub-contractors was not discussed and did not have any effect on the original contract / proposal. The client selected, inspected, and approved all material, design and layout, also supervised all labor and installation of all materials throughout the entire project from start to finish. The project consisted of a custom cut and hand laid flagstone patio and walkway , custom cut and hand laid flagstone staircase , custom cut and hand laid flagstone facing and cap on staircase and porch , custom built shed, custom built storage door, custom built 20 ft. metal framed electric gate, these items were custom built and site specific not improvised. New Line Design, Inc. has been serving the Denver metro area since 2001for both the residential and commercial customers. We are an accredited business with BBB with an A+ rating, we also have a 4.87 out of 5 rating with Home Advisor. We have had 2 complaints in those 14 years and make every effort to serve our clients. New Line Design, Inc. fulfilled and competed all items of the contract / proposal agreed upon with the client.

6 of 6 users found this review helpful.

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5.0   |  
Review by in Englewood, CO
Fantastic company dependable, professional and helpful in the design. I will hire them for more projects . The pergola over the grill is beautiful. Our odd shaped backyard, is beautifully landscaped. Thank you Brad!

1 of 1 users found this review helpful.

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5.0   |  
honest,dependable and professional in all respects. I would not hesitate to hire again.

1 of 1 users found this review helpful.

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4.67   |  
Review by in Castle Rock, CO
Dave and his crew were great! They were fast and did everything that we talked about.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Aurora, CO
We obtained several landscaping bids and eventually gave our business to David Drummond, owner and operator of New Line Design, Incorporated. Mr. Drummond was very professional, informative, and helpful in taking our basic design ideas and incorporating them into a final landscape scheme that proved to be absolutely beautiful! Mr. Drummond and his collegues developed a landscape design for our back yard that we will enjoy for many years to come. At the completion of the project, Mr. Drummond met with my wife and I for the final inspection and approval of the project. We could not be happier with the outcome. I highly recommend this company!

5 of 5 users found this review helpful.

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Showing 1-10 of 21
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