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79 Years In Business

Company Details

  • Bilingual

Contact

Serving You Locally
Hartford, CT 06114
http://www.newpro.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 9:00 AM - 5:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Bath, Shower and Walk-In Bath Remodel/Replacement
  • Roofing
  • Siding
  • Windows & Doors
  • Flooring
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.8
2851 Verified Reviews
  • 5
    2519
  • 4
    223
  • 3
    58
  • 2
    16
  • 1
    35

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 2851 results
5.0 Michael L. Bridgeport, CT
7/6/2022

Dustin did a great job would have him come back any time

5.0 Mary-ann M. Waltham, MA
5/27/2022

Artie the installer was very professional. He made Sure all my questions and requests were met.

1.5 Doreen C. Brockton, MA
8/27/2021

I am not at liberty to comment, due to the company refunding me a substantial amount.

Response from Company:

Hi Doreen. We are disappointed in your 1-star review and would like to learn more about your experience. Please email us directly at contactus@newpro.com with your name and the best phone number to reach you at. Thank you and have a nice day.

5.0 Rose L. Pawtucket, RI
7/29/2021

Claude and Harold did such a great job. They worked nine hours with just a small lunch break. They did a fantastic job and cleaned up after themselves. Could not be happier.

5.0 Wild W. Taunton, MA
1/2/2021

I’m going to be in town for the weekend

Response from Company:

HI Wild! Thank you for leaving a 5-star review and have a great day!

5.0 Ylonda W. Brockton, MA
3/7/2020

The person Trevor Bosdan was really good. Very friendly and up beat.

Response from Company:

Hi Ylonda! We are proud to have Trevor as a member of our installation team. We will be sure to share your feedback with him. Our installation team is trained to provide homeowners with quality products and services in a timely, efficient, and professional manner. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day!

5.0 David J. Dracut, MA
2/28/2020

The work on the roof was excellent. It was like an army of workers invading your house. Cleanup was excellent. Follow up after the job was completed by NewPro needs improvement.

Response from Company:

Hi David! We love hearing that you love your new roof! Thank you for your constructive feedback; we will be sure to share it with our management team. If you have any other questions or concerns about your project, please do not hesitate to reach out to us. Thank you and have a nice day!

1.0 Donald G. Chicopee, MA
6/30/2019

Very poor customer service. Slow to return phone calls. I have a bathroom job scheduled and still waiting to be done, instead of them calling me with updates as items are back ordered I am stuck chasing them around. They were quick however to collect half the 16,000 dollars owed to them. To be honest if not for the language in our contract I would have cancelled my renovation by them and looked elsewhere.

Response from Company:

We are disappointed to receive your one star rating. Our apologies for not leaving you with an experience nothing less than 5 stars. As a business owner and 3rd generation family owner, there is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. I would welcome the chance to speak with you to learn what experience resulted in your rating. Please give me a call at 781-897-0422 or ancogliani@newpro.com. I could not find your record in our system. I hope to hear from you. Thank you.

5.0 Jackie D. Lunenburg, MA
5/20/2019

While Newpro windows are more expensive, we felt convinced they are a superior product. We purchased the mid-range windows and have been very happy with the way they insulate, and the house also seems quieter. I don't enjoy the sales process for these types of companies, but our rep (Clint Mauche) was pleasant to work with. I also feel good knowing that they company offers such a great warranty should something happen, and the installation process was amazingly fast. We had approximately 19 windows done in two days.

Response from Company:

Hi Jackie! Wow, that's quite a window project! We're glad to hear that you had a pleasant experience with Clint. We will be sure to pass the feedback on to him. When you become a NEWPRO customer, you're our customer for life and will always be happy to assist you with your home improvement projects. If you have any questions or concerns, please do not hesitate to reach out to us. Thanks and welcome to NEWPRO!

4.0 Rita C. Watertown, MA
4/6/2019

Response from Company:

Thank you for the 4 star review Rita!

Photos

Newpro Operating, LLC
2
Tub to Shower -Quincy, MA
2
Tub to Shower Conversion

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