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About us
NextGen Media systems has provided the SE Wisconsin and NE Illinois areas with superior audio visual installation and repairs for over 12 years. Feel confident in contacting us for all your audio visual projects.
Business highlights
27 years of experience
Services we offer
Audio/Visual, TV Wall Mount
Amenities
Free Estimates
Yes
Reviews
4.522 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 18% | ||
| 0% | ||
| 0% | ||
| 5% |
Filter reviews by service
Showing 1-22 of 22 reviews
Darlene W.
Mar 2019
Very prompt and was able to correct the problem quickly. Even took the time to acquaint himself with a barking dog so we could discuss future problems we might wish to correct.
Bill Y.
Oct 2018
Cameron Carrington took $400 never showed up never did work never returned my $400 has been 16 days since cancelling work.
Response from NextGen Media Systems
"My apologies, but a check was remitted to your mailing address, upon cancellation of your service request. Secondly, my employee did come to your home and perform work, you cancelled after the job was already started. Additionally, today reading through my reviews is the first time that I've heard of this situation. To avoid any additional issues. Please contact the office at 414-502-8223 to resolve this discrepancy"
Kathy W.
Sep 2018
He was able to fit us in right away and came on a Saturday. Did a good job and did exactly what we wanted him to do. Friendly.
Luis C.
Aug 2018
I dont write many reviews but this time I had to as this was the best service experience too date! I submitted the homeadvisor request and in all honesty I was not going to contact them as I had finally received a call back from one of three electicians I left messages for 3 days ago and proceeded to make an appointment with them to fit their schedule; 2 weeks out. About an hour later, I received a call from Cameron from Nextgen following up on my homeadvisor request I had submitted. I was already thinking thats some good service so far. Cameron took time to discuss my electrical needs and I could already tell this guy knows what they are doing so we continued to cover the details of my job. Based on on the job description and scope of work he gave me a price range that was very competitive. I was already feeling it, this is the company I want to go with. I asked how soon he could come out, 1 week 2 weeks? Cameron shocked me when he said, I finished another job a day early and could fit you in tomorrow!! DONE! lets do this! Nextgen came in the following day, we went over the job again and confirmed the price he had quoted. This gets better! Cameron is actually a full blown General Contractor and after I described the job and he took a good walkthrough in my basement, he gave me a ton of great layout designs and ideas for my basement that I never would have thought of, he is really creative and detailed and I never experienced such great customer service. The job was started and finished including some added recommendations Cameron suggested. The job was a 1000 times better than what I had envisioned. I appreciate the hard work and attention to detail. Nextgen will be my go too company for any future work I need done for my house. I am also going to refer him to Family and friends when ever there is a need. Thanks for everything Cameron and Nextgen!
Kathy C.
Aug 2018
Extremely knowledgeable employee!
Barbara V.
Jul 2018
He seemed to be very knowledgeable and explained everything he did. He was also very willing to answer all my questions.
Patricia H.
Jun 2018
Professional, knowledgeable, answered all my questions, respected my home, cleaned up
Nicole C.
May 2018
Diane M.
May 2018
Does great work...not very prompt...very friendly with further recommendations
Response from NextGen Media Systems
"I always try to be on schedule and prompt for my appointments, unfortunately I usually am scheduled for a full day, on multiple jobs. Unfortunately for my schedule, I can't just leave a project incomplete. And when I run into a problem on a site, I notify my next customer of time delays. I apologize for any complications to your schedule, but I try to give each customer my complete attention and treat their home or business as I would expect mine to be done. With a focus on the aesthetics and quality of work."
Jean S.
Mar 2018
I got to know the people doing the work and trust is a huge thing with me and found a group of people that I wouldn't hesitate to hire again for any job or recommend (already have). They do excellent work and are not satisfied until the job is complete and you are happy.
Joe G.
Oct 2017
TV Wall Mounting
Very friendly and knowledgeable.
Joan L.
Mar 2016
Super fast and friendly. Knew a lot about phone systems and wiring.
Takeria A.
Mar 2016
Great friendly service,TV Mounted on the Wall, Looks Wonderful, Highly recommended!
Elizabeth S.
Feb 2016
TV Wall Mounting
Booked on short notice - Called Friday and they installed Saturday morning (Superbowl weekend). They came on time, were professional and careful. Would hire again.
Rebecca B.
Dec 2015
TV Wall Mounting
Same day install, showed up on time, cleaned up after they were done, answered questions, and reasonably priced! Definitely recommend!
Shan O.
Dec 2015
TV Wall Mounting
Very professional service and they made sure every detail met my satisfaction.
Phil C.
Dec 2015
TV Wall Mounting
Great experience. Professional crew, flexible availability, reasonable price and creative solutions. I'd hire them again in an instant.
James W.
Dec 2015
TV Wall Mounting
Very knowledgeable, able to handle unexpected "surprises" along the way, and eager to do the job correctly.
Daniel L.
Aug 2015
TV Wall Mounting
Prepared and professional. They were late to the job and wanted to rush through it. After talking to them, they slowed down and did a good job with the installation. Would have liked more attention to detail.
Response from NextGen Media Systems
"I apologize if you felt we rushed through the job, in most cases when we are running late we try to get out of the customer's way ASAP. We service so many locations daily that it may seem like we're rushing, but usually it's just trying to work quickly. Also, if there are any imperfections in the finished product; let us know. We'll come back for free, until it's perfect. Feel free to call and ask for Cameron, 414-502-8223. We're dedicated to the ultimate in customer satisfaction and quality of work. And as for being late to the job, my sincere apologies, we always try to keep our scheduled appointments, or call to notify."
George C.
Jul 2015
TV Wall Mounting
Cameron was a true professional ! Extremely knowledgeable and has a great attitude.
Carea B.
Nov 2011
N/A
TV Wall Mounting
Not bad.
Chyna F.
Jul 2011
N/A
TV Wall Mounting
I would recommend this company to everyone. They are way cheaper then best buy when it comes to mounting my tv. They were very professional, on time, and even helped me with fixing my screen size problem. I would definitely be using them again in the future.
Licensing
State Contractor License Requirements
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FAQ
NextGen Media Systems is currently rated 4.5 overall out of 5.
Yes, NextGen Media Systems offers free project estimates.
No, NextGen Media Systems does not offer eco-friendly accreditations.
No, NextGen Media Systems does not offer emergency services.
No, NextGen Media Systems does not offer warranties.