Next Level Appliance

They responded within minutes of asking HomeAdvisor for a pro.

prompt, courteous, did not charge for unnecessary repair

I told him my refrigerator was frozen shut over the phone before scheduling. He came out and said he couldn't repair it until it defrosted. Cost: $85.00. He did clean out under the fridge, but I didn't hire him to come clean, not being able to get in my fridge was the main problem.

They did a decent job removing and installing the appliances and polished all stainless steel appliances when they were done. I specifically asked if they would haul away the major packaging of 3 major appliances because we didn't have a big junk pick up day and was told sure they would but their truck was full of old appliances including mine so I thought it was reasonable when he asked if they could come back the next day and haul the boxes away. I made 3 phone calls to them over the course of the next 3 days and left messages because they answer the phone but I never heard from them again. In my opinion, it soured me on ever hiring them again because they failed to live up to the expectations they set for me. The price for the work they did was reasonable but cutting a corner by not returning my phone calls or coming back to haul away the packing debris as promised was inconsiderate and unprofessional!