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Next Level Home and Fire, LLC

Gas BBQ Service, Gas, Pellet, or Wood Stove Service, Pre-Fabricated Fireplace Unit (Gas) Installation,

About us

With over 15 years of experience we are able to compete any of your fireplace or outdoor living needs. We offer free home consultation to go over your dream project. With Next Level Home And Fire LLC we tackle everything from design to finished product. I love making people happy and hope to make many more customers just as happy as the previous. No project is to small or to big. I offer very reasonable pricing and get it right the first time out. whether its a simple gas log tune up or a complete gas fireplace install I treat every job the same. I look forward to talking to you soon

Business highlights

Emergency services offered
10 years of experience

Services we offer

Direct vent fireplaces , Gas logs Sales and service , bbq's, chimney inspection and repairs, outdoor kitchens

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.792 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
1%
2
1%
1
4%

Filter reviews by service

Showing 1-25 of 92 reviews
Keith H.
May 2021
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
Matt and his crew were Fabulous! They completed a beautiful fireplace. I would recommend this company if you are looking to have your fireplace remodeled.

Nancy K.
Apr 2021
2.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Communication is key.

Joshua T.
Jan 2021
5.0
Pre-Fabricated Fireplace Unit (Gas) Installation
Yes, I recommend this pro
Helped us select the perfect gas log set up. Install crew was great and very professional. Highly recommended!!!

Courtney A.
Jan 2021
4.5
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
The gentleman was able to fix my gas fireplace that did not start for a few years. He unclogged the gas valve and was able to get it working. Very quick service would recommend.

Maria M.
Oct 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
$150
He was great.

Patrick K.
Oct 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
$280
Very professional !

Angel W.
Oct 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
$150
They were very professional and made me feel at ease and helped in answering all my questions. They went above what I had expected.

David H.
Oct 2020
4.5
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
They did a professional job and were even early for the appointment. They called to let us know they were on their way. Fireplace works great.

Gethon R.
Oct 2020
1.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Mattâ s workers came to my home to diagnose the issue with my gas fireplace. They found the issue and informed me they would have to order the part. Itâ s been over 2 weeks and I have not been contacted on the status of the part. I have made numerous calls to Matt and left many messages. He has not bothered to return ONE call since the work crews left my house on Sept 28th. Nevertheless, they had no problem taking my $150 for a service call to let me know the problem with the fireplace just to forego doing the repair work. Very bad business!

Ron K.
Oct 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
$375
Nice job. Determined the problem on first visit. Ordered the new valve. Installation completed and my gas fireplace is working fine.

Marian S.
Oct 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
Friendly, prompt, respectful . Didnâ t treat my job as if were too small for them to bother with.

Gary F.
Sep 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
Hasn't done job yet but I feel very confident all will be well

Debbie M.
Sep 2020
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
Tech who came out was very nice however I had discussed with him on the phone what my problem was and what I needed, when he came he checked my blower out and as I told him not working and I need a new one He cleaned my system and now will order the blower that I told him I needed but now I will be paying for a second service call, I was trying to avoid this, as it is very expensive

Patrick R.
Aug 2020
5.0
Yes, I recommend this pro
Excellent quality work. He got here the next day after I called, even rescued and relocated a squirrel and her three babies nesting in the old chimney liner. Certainly one of the good guys! I can highly recommend this company.
Response from Next Level Home and Fire, LLC
"Thanks for the review. Glad to help"

Beverly C.
Aug 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
$125
Very prompt and professional!
Response from Next Level Home and Fire, LLC
"Thank you for the review"

Zoyes B.
May 2020
5.0
Yes, I recommend this pro
Showed up when he promised. Did a great job. I was told buy another company that we needed to replace our logs. My logs are fine, just needed a good cleaning.
Response from Next Level Home and Fire, LLC
"Always happy to make customers happy and save money"

Michael B.
Apr 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Installation
Yes, I recommend this pro
$4,500
Next Level workers were on time, the job was very well done. Work area was left very clean. I was very pleased with the result and would recommend to my friends. Mike B
Response from Next Level Home and Fire, LLC
"Thank you for the great review. Happy that we made you happy"

Rodney D.
Mar 2020
0.5
Pre-Fabricated Fireplace Unit (Gas) Repair
$500
I had Matt (Owner) Next Level Home and Fire come out to my home in March 2019 to perform a gas fireplace maintenance. I requested an estimate to finish building out the fireplace. He gave me in writing estimate that states surround with stone/tile build out $500 max So when I was ready I reached out to him in January 2020 several times. I texted him a copy of his written quote and asked him to honor his price. He stopped responding to all my calls, texts and did not even respond to several messages left by Home Adviser who is the company that I used to find him. I even sent him several referrals thinking he was going to give them reasonable prices for their fireplaces. He returned all of their calls and scheduled appointments with them but never called me back on my project. I needed this done in a timely fashion as I was remodeling my entire home. After over a month of calls and texts to him he finally responded only once I told him I was filing a complaint and giving him a negative review online. Now all of a sudden he is responding quickly. He told me he is too busy for small jobs when in fact he just did not want to honor his own price. $500 is not little money for working people. All he had to do is return my call and say he needed to charge more than what he quoted and I would have still used him. Then after he started trying to stop me from writing a bad review I agreed that he could make things right by coming out and checking out my fireplace since the remote was not turning it on since he worked on it. He agreed but kept cancelling his date until I just got fed up with him. I have all the communication via texts. He does not respect your business and do not care what the consequences are. Do not use next level home and fire for anything. Very bad businessman!
Response from Next Level Home and Fire, LLC
"Sorry you feel this way. As you know when we spoke over the phone this is ONE YEAR LATER. And the material I had set aside for you was long gone."

Paul T.
Mar 2020
5.0
Pre-Fabricated Fireplace Unit (Non-Gas) - Install
Yes, I recommend this pro
$1,500
The contractor arrived on time. The job was very well done. It was quickly completed. The work area was left very clean. I was very pleased with the result.
Response from Next Level Home and Fire, LLC
"Thank you for the kind words!"

Pete B.
Feb 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
Very reliable and ethical company.
Response from Next Level Home and Fire, LLC
"Thank you for the positive review!"

Richard W.
Feb 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Installation
Yes, I recommend this pro
very professional excellent experience
Response from Next Level Home and Fire, LLC
"Thank you for your review!"

Donna H.
Feb 2020
5.0
Gas, Pellet, or Wood Stove Service
Yes, I recommend this pro
We appreciated the quick call back and quick service. They were prompt, competent and their price was reasonable. We definitely recommend this company.
Response from Next Level Home and Fire, LLC
"Thank you for the review."

Dan P.
Feb 2020
5.0
Yes, I recommend this pro
Matt and his team are incredible at their craft. They are also fairly priced, prompt, do great work and leave a clean workplace upon completion. Would and will hire them for more work. We are thrilled with the work they did!
Response from Next Level Home and Fire, LLC
"Thank you so much for your review. We enjoyed working at your house. Turned out better than we could have imagined"

D B.
Feb 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
Response from Next Level Home and Fire, LLC
"Thank you."

Amy E.
Feb 2020
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
This company was great to work with. They got back with me quickly and scheduled a service call. I was given an arrival window of 2-4 and Steve arrived promptly at 2. He was knowledgeable, efficient, and gave great customer service. Not only did he fix the problem with my gas fireplace, but he cleaned it out and left zero mess when he left. I would definitely recommend this company!
Response from Next Level Home and Fire, LLC
"Thanks for taking the time to give us a review."
Showing 1-25 of 92

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Next Level Home and Fire, LLC is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 9:00 PM Tuesday: 7:00 AM - 9:00 PM Wednesday: 7:00 AM - 9:00 PM Thursday: 7:00 AM - 9:00 PM Friday: 7:00 AM - 9:00 PM Saturday: 7:00 AM - 9:00 PM Sunday: 7:00 AM - 9:00 PM

Next Level Home and Fire, LLC accepts the following forms of payment: CreditCard

Yes, Next Level Home and Fire, LLC offers free project estimates.

No, Next Level Home and Fire, LLC does not offer eco-friendly accreditations.

Yes, Next Level Home and Fire, LLC offers emergency services.

Yes, Next Level Home and Fire, LLC offers warranties.