Next Level Home and Fire, LLC

4.68 |80 Verified Ratings
Write a Review

Next Level Home and Fire, LLC

4.68 | 80 Verified Ratings
Write a Review

586-488-8500

17018 Grettel Ave
Fraser, MI 48026
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Profile
Next Level Home and Fire, LLC


With over 15 years of experience we are able to compete any of your fireplace or outdoor living needs. We offer free home consultation to go over your dream project. With Next Level Home And Fire LLC we tackle everything from design to finished product. I love making people happy and hope to make many more customers just as happy as the previous. No project is to small or to big. I offer very reasonable pricing and get it right the first time out. whether its a simple gas log tune up or a complete gas fireplace install I treat every job the same. I look forward to talking to you soon

Achievements

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Service Area

  • Warren
  • Troy
  • Southfield
  • Sterling Heights
  • Detroit
  • Bloomfield Hills
  • Utica
  • Pontiac
  • West Bloomfield
  • Rochester
  • Waterford
  • Clinton Township
  • Lake Orion
  • Saint Clair Shores
  • Royal Oak
  • Washington
  • Mount Clemens
  • Birmingham
  • Macomb
  • New Haven
  • Grosse Pointe
  • New Baltimore
  • Oxford
  • Auburn Hills
  • Leonard
  • Clawson
  • Algonac
  • Drayton Plains
  • Armada
  • Huntington Woods
  • Harper Woods
  • Eastpointe
  • Pleasant Ridge
  • Keego Harbor
  • Fair Haven
  • Hazel Park
  • Anchorville
  • Ray
  • Roseville
  • Casco
  • Romeo
  • Richmond
  • Ferndale
  • Fraser
  • Berkley
  • Madison Heights
  • Harrison Township
  • Oak Park
  • Center Line
  • Franklin
  • See All >

Services Offered

Fireplace & Wood Stoves
  • Gas Pellet or Wood Stove Install
  • Gas Pellet or Wood Stove Repair
  • Gas BBQ Install

Areas of Expertise

  • Gas logs Sales and service
  • Direct vent fireplaces
  • chimney inspection and repairs
  • outdoor kitchens
  • bbq's

Quick Facts

Business Hours
Monday:
7:00 AM to 9:00 PM
Tuesday:
7:00 AM to 9:00 PM
Wednesday:
7:00 AM to 9:00 PM
Thursday:
7:00 AM to 9:00 PM
Friday:
7:00 AM to 9:00 PM
Saturday:
7:00 AM to 9:00 PM
Sunday:
7:00 AM to 9:00 PM
(Please call to confirm)
  • Warranty Description: 90 days on service
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2016
Screening
HomeAdvisor Screened. View Details

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To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

How We Got Started

I chose to work in this industry because I love meeting new people and making every customer happy!!.

We started in this industry in 15.

We describe our business as Family owned and operated

 

Photos
Next Level Home and Fire, LLC


My Work
3 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Next Level Home and Fire, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 80
  Page 1 of 8
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5.0   |  
Tech who came out was very nice however I had discussed with him on the phone what my problem was and what I needed, when he came he checked my blower out and as I told him not working and I need a new one He cleaned my system and now will order the blower that I told him I needed but now I will be paying for a second service call, I was trying to avoid this, as it is very expensive
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5.0   |  
Excellent quality work. He got here the next day after I called, even rescued and relocated a squirrel and her three babies nesting in the old chimney liner. Certainly one of the good guys! I can highly recommend this company.
Response by Next Level Home and Fire, LLC: Thanks for the review. Glad to help
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5.0   |  
Review by in Macomb, MI
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
Very prompt and professional!
Response by Next Level Home and Fire, LLC: Thank you for the review
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5.0   |  
Review by in Utica, MI
Showed up when he promised. Did a great job. I was told buy another company that we needed to replace our logs. My logs are fine, just needed a good cleaning.
Response by Next Level Home and Fire, LLC: Always happy to make customers happy and save money
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5.0   |  
Review by in Lake Orion, MI
Project: Install a Pre-Fabricated Fireplace Unit (Gas)
Next Level workers were on time, the job was very well done. Work area was left very clean. I was very pleased with the result and would recommend to my friends. Mike B
Response by Next Level Home and Fire, LLC: Thank you for the great review. Happy that we made you happy
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0.5   |  03-04-2020
Review by Rodney D. in Detroit, MI
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
I had Matt (Owner) Next Level Home and Fire come out to my home in March 2019 to perform a gas fireplace maintenance. I requested an estimate to finish building out the fireplace. He gave me in writing estimate that states surround with stone/tile build out $500 max So when I was ready I reached out to him in January 2020 several times. I texted him a copy of his written quote and asked him to honor his price. He stopped responding to all my calls, texts and did not even respond to several messages left by Home Adviser who is the company that I used to find him. I even sent him several referrals thinking he was going to give them reasonable prices for their fireplaces. He returned all of their calls and scheduled appointments with them but never called me back on my project. I needed this done in a timely fashion as I was remodeling my entire home. After over a month of calls and texts to him he finally responded only once I told him I was filing a complaint and giving him a negative review online. Now all of a sudden he is responding quickly. He told me he is too busy for small jobs when in fact he just did not want to honor his own price. $500 is not little money for working people. All he had to do is return my call and say he needed to charge more than what he quoted and I would have still used him. Then after he started trying to stop me from writing a bad review I agreed that he could make things right by coming out and checking out my fireplace since the remote was not turning it on since he worked on it. He agreed but kept cancelling his date until I just got fed up with him. I have all the communication via texts. He does not respect your business and do not care what the consequences are. Do not use next level home and fire for anything. Very bad businessman!
Response by Next Level Home and Fire, LLC: Sorry you feel this way. As you know when we spoke over the phone this is ONE YEAR LATER. And the material I had set aside for you was long gone.
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5.0   |  
Review by in Warrem, MI
Project: Install a Pre-Fabricated Fireplace Unit (Non-Gas)
The contractor arrived on time. The job was very well done. It was quickly completed. The work area was left very clean. I was very pleased with the result.
Response by Next Level Home and Fire, LLC: Thank you for the kind words!
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5.0   |  
Review by in Auburn Hills, MI
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
Very reliable and ethical company.
Response by Next Level Home and Fire, LLC: Thank you for the positive review!
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5.0   |  
Review by in Harrison Township, MI
Project: Install a Pre-Fabricated Fireplace Unit (Gas)
very professional excellent experience
Response by Next Level Home and Fire, LLC: Thank you for your review!
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5.0   |  
Review by in Oxford, MI
We appreciated the quick call back and quick service. They were prompt, competent and their price was reasonable. We definitely recommend this company.
Response by Next Level Home and Fire, LLC: Thank you for the review.
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Showing 1-10 of 80
  Page 1 of 8

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