Northeast Heating and Air Conditioning

Very responsive, and they seem to be very knowledgable and helpful and helped find the most cost-effective solution.

efficent and informative

Steve was friendly, arrived when he said he would then did the job efficiently.

He was friendly and had the problem fixed quick at a decent price.

Steve was great. He not only did an excellent job, but he also walked the rest of our house to give us some suggestions on how we could improve the comfort of our house. Things went very well and we signed up for a yearly service contract for our heating and A/C.

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Willing to come within the hour for an emergency; was not my case but appreciated the offer. Service was prompt and courteous.

I had a very good experience with Northeast. Dolly called me and let me know what was happening. I appreciated those calls. I feel very comfortable with this company.

He came the next day and installed the unit(no complaints there) BUT said he needed to come back and finish calking and trim around the unit.(I have an outside unit) We were told several dates but he did not show up . He finally returned 3 weeks later. The trim is sloppy and is not professionally done.

He was very, very late both times he came to our home!! He never called to say he was going to be late which would have made a huge difference in my review. I had to call him after waiting 4 hours and he said he was tied up on another job, which I certainly understood. He said he would be at my house the next morning at 8:00 am. I gave him until 10:00 and finally called him and he told me he was sick and would not be able to make it but would be out the next day around 8 tp 9:00. Again he was 3 to 3 hours late without a call. I understand how busy people are these days and I am a very easy going person but this was ridiculous.

Very professional. Work done as promised and precisely on time.

Service was done on time and without complications. Personnel were communicative and responsive

They were accessible to me when our unit was not working even though it was a weekend. Since it was not completely shut down, they scheduled an appointment very quickly. They gave us an excellent price and personal service. I like working with a small business, so I am very happy with them.

Excellent service! Technician arrived at pre-arranged time, repair was made in less than an hour and I have already recommended Northeast to a couple other friends.

Very good experience, they were on time and within budget for installing my heat pump and air conditioning system; the warranties are great too.

The service tech was very nice but, he had to be called several times to come and complete the job he started. He also didn't fix the problem that he came out to fix even though he said that he fixed it. I consider them to be very unreliable and you have to stay on top of the work being done or it won't get finished.

HE CAME IN THE HOME AND NEW WHAT THE PROBLEM WAS, FIXED IT AND GAVE ME DIRECT ANSWERS ABOUT FUTURE PROJECTS, THANK YOU SO MUCH NORTHEAST.

You were very prompt in responding to our problem.

I wish i would have found this company earlier to prevent a lot of contractorial issues i had in the past. I loved how he answered all my questions, and explained things to me versus just fixing it and leaving. I am very pleased that I was NOT a current customer of theirs and he came to my house anyway as an emergency service call. I have already recommended him to other people in the last 10 hours. I am so ecstatic that he was able to fix my air conditioning unit the same day. Throughout all of that, this company is now the company i am doing business with. Thank you!!

great service...i work 9 to 6 and the technician worked around my time...quick service and he knew what he was doing...AC unit working wonder now...

Great people to work with. A fast estimate was done and the service was performed the following week. I would highly recommend them, and will use them as my AC service company.

Steve was great. He was on time and fixed the problem.

Job was for electric water heater replacement. Northeast had the best price among the 3 contractors contacted. Service call was on time. He forgot to connect an overflow drain pipe to the temperature expansion valve on the water heater. I called, and he came back the next morning and installed it. Piping looked sloppy and unprofessional due to him using stainless steel braided inlets to water heater instead of copper pipes. However, everything functions properly.

very good work

On time, quick and reliable service.