Northern Continental Heating and Cooling, Inc. logo
Approved
Approved

Northern Continental Heating and Cooling, Inc.

4.6(
19
)
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Northern Continental Heating and Cooling, Inc., is a full service HVAC provider servicing Crystal Lake and immediately surrounding areas. We are committed to fulfilling all of your heating and cooling needs. A fully licensed and insured HVAC company, Northern Continental is pleased to provide a vast array of professional services to meet and exceed each projects individual needs. We understand that the long winters and scorching summers can put a substantial strain on your A/C and furnace systems. We are ready at a moments notice to repair and service any system. If you require a new furnace or A/C you can rest assured we have the knowledge and professionalism to step you through the best solution for you and your home as well as install the product in the most time efficient and professional manner! When you require the service of a team of true professionals, look no further! Northern Continental is the company for you!

Business highlights

46 years of experience

Memberships & Affiliations

Better Business Bureau

Services we offer

Controls, Cooling - Swamp Coolers, A/C Units, Heating - Boilers, Water Heaters, Electric Heaters, Indoor Air Quality - Air Cleaners and Filters

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.619 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
16%
3
0%
2
5%
1
0%
Write a review

Filter reviews by service

Showing 1-19 of 19 reviews
Dan T.
Aug 2018
1.5
Gas Furnace / Forced Air Heating System - Repair
They overcharge. They do not tell you up front that they will charge $89 just to come out (that does not get applied to your bill as most other companies do). The guy took a 30 minute job and stalled around our house for 2 hours because he bills by the hour even though the problem was diagnosed within 2 minutes of his arrival. He was having my wife do his job (bring him buckets, bring him water etc) as if she was his little helper. Then he overcharged us. The company acknowledged this and refunded some money. It was still too much so then they told us we could email them the expired coupon from their website and they'd give us $25. This job should have been about $100-$125 but they more than doubled the national standard charge (over $300!!) to replace the drain tube. He says he cleaned the furnace too, but it's still dirty. I have before and after pictures. He also left the furnace with the pilot light out and the thermal coupler smashed in. I will definitely not use this company again. Dissatisfied with them and with HomeAdvisor. Wish I would've done this job myself. I could have done it for about $10 and in 10 minutes. That's no exaggeration and the technician knows it.
Response from Northern Continental Heating and Cooling, Inc.
"As a company that has been in business over 30 years, we do have a strict list of terms and regulations. One of these being that it is mandatory for us to let you know the initial $89.00 service fee. When you call any service based business, it should be expected to have a labor fee for our technicians. After checking our records, you did in fact receive a discount and a coupon. HomeAdvisor ensures professionalism and legitimacy."
Cindy Z.
May 2018
5.0
Central A/C - Install
Yes, I recommend this pro
A+ from start to finish.
Bridgett P.
Feb 2016
5.0
Gas Boiler or Radiator Heating System Installation
Yes, I recommend this pro
$5,600
Dan was incredibly helpful every step of the way. He broke our estimate down for us, separating the cost to just replace the boiler and to add a radiator to one of our rooms. He also had a plan to be able to do the projects separately, if we wanted. We ended up doing everything together. It was very quick, the techs were super polite and knowledgeable. Would HIGHLY recommend.
Steve K.
Feb 2016
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
$190
They were quick even though it was in the evening; very efficient and affordable
Pam W.
Dec 2015
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
$85
Was on time and quick. Had a maintenance check up only. Answered all my questions.
Harold L.
Oct 2015
5.0
Electric Furnace or Forced Air Heating System Repair Service
Yes, I recommend this pro
knew what he was doing. v ery easy to meet.
Ajit A.
Oct 2015
4.0
Central A/C - Service or Repair
Yes, I recommend this pro
Professional service
Linda C.
Jul 2015
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
We were very pleased with our experience with Northern Continental. Dave, the owner, was nice to deal with and answered our questions and concerns. The installation of our new AC and furnace unit was done promptly and professionally. We received quality service and a great product from Northern Continental.
Vincent Z.
May 2015
5.0
Radiant Floor Heating System - Repair
Yes, I recommend this pro
On time, very competent, very user friendly. highly recommend.
Michael S.
May 2015
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
On time quick diagnosis had all parts on hand. Good job no mess very professional
Paul P.
May 2015
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
$109
Called within minutes of Home Advisor submission, would come out on Sunday for no additional cost. Arrived promptly finished work in short order great service, very knowledgable.
Ron H.
Mar 2015
5.0
Radiant Floor Heating System - Repair
Yes, I recommend this pro
Very prompt, knowledgeable, and friendly service I will use them again and I would highly recommend them to anyone!
Paul W.
Feb 2015
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Prompt, courteous service.
Kathy O.
Jan 2015
5.0
Electrical Baseboard or Wall Heater - Repair
Yes, I recommend this pro
Dave solved the problem and I have heat! It was a pleasure to have Northern Continental fix the problem so promptly. Very helpful and courteous.
Carol G.
Dec 2014
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
$2,000
Very helpful, courteous and efficient. Great experience
Venu Y.
Sep 2014
4.0
Central Humidifier - Install or Replace
Yes, I recommend this pro
$850
Cost effective, highly professional, timely service. After completing the work, explained its operation and maintenance routine.
Tim F.
Sep 2014
5.0
Central A/C - Install
Yes, I recommend this pro
Prompt, professional, helped us solve a possible medical problem. Great experience. Tim
David K.
Jun 2014
4.0
Central A/C - Install
Yes, I recommend this pro
Great service ! Would hire them again
Annie L.
May 2014
4.5
Central A/C - Install
Yes, I recommend this pro
$4,962
They were fast.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Northern Continental Heating and Cooling, Inc. is currently rated 4.6 overall out of 5.

Northern Continental Heating and Cooling, Inc. accepts the following forms of payment: CreditCard

Yes, Northern Continental Heating and Cooling, Inc. offers free project estimates.

No, Northern Continental Heating and Cooling, Inc. does not offer eco-friendly accreditations.

No, Northern Continental Heating and Cooling, Inc. does not offer emergency services.

No, Northern Continental Heating and Cooling, Inc. does not offer warranties.