HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process95% Recommended
43 Years In Business
Company Details
Hours
- Mon: —
- Tue: —
- Wed: —
- Thu: —
- Fri: —
- Sat: —
- Sun: —
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Heating - Boilers, Water Heaters, Electric Heaters
- Cooling - Swamp Coolers, A/C Units
- Controls
- Indoor Air Quality - Air Cleaners and Filters
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 19 results
1.5
Dan T.
Woodstock, IL
8/17/2018
They overcharge. They do not tell you up front that they will charge $89 just to come out (that does not get applied to your bill as most other companies do). The guy took a 30 minute job and stalled around our house for 2 hours because he bills by the hour even though the problem was diagnosed within 2 minutes of his arrival. He was having my wife do his job (bring him buckets, bring him water etc) as if she was his little helper. Then he overcharged us. The company acknowledged this and refunded some money. It was still too much so then they told us we could email them the expired coupon from their website and they'd give us $25. This job should have been about $100-$125 but they more than doubled the national standard charge (over $300!!) to replace the drain tube. He says he cleaned the furnace too, but it's still dirty. I have before and after pictures. He also left the furnace with the pilot light out and the thermal coupler smashed in. I will definitely not use this company again. Dissatisfied with them and with HomeAdvisor. Wish I would've done this job myself. I could have done it for about $10 and in 10 minutes. That's no exaggeration and the technician knows it.
Response from Company:
As a company that has been in business over 30 years, we do have a strict list of terms and regulations. One of these being that it is mandatory for us to let you know the initial $89.00 service fee. When you call any service based business, it should be expected to have a labor fee for our technicians. After checking our records, you did in fact receive a discount and a coupon. HomeAdvisor ensures professionalism and legitimacy.
5.0
Cindy Z.
Crystal Lake, IL
5/25/2018
A+ from start to finish.
5.0
Bridgett P.
Ingleside, IL
2/29/2016
Dan was incredibly helpful every step of the way. He broke our estimate down for us, separating the cost to just replace the boiler and to add a radiator to one of our rooms. He also had a plan to be able to do the projects separately, if we wanted. We ended up doing everything together. It was very quick, the techs were super polite and knowledgeable. Would HIGHLY recommend.
5.0
Wauconda, IL
2/17/2016
They were quick even though it was in the evening; very efficient and affordable
5.0
Pam W.
Mchenry, IL
12/3/2015
Was on time and quick. Had a maintenance check up only. Answered all my questions.
5.0
Harold L.
Ingleside, IL
10/26/2015
knew what he was doing. v ery easy to meet.
4.0
Barrington, IL
10/2/2015
Professional service
5.0
Linda C.
Crystal Lake, IL
7/23/2015
We were very pleased with our experience with Northern Continental. Dave, the owner, was nice to deal with and answered our questions and concerns. The installation of our new AC and furnace unit was done promptly and professionally. We received quality service and a great product from Northern Continental.
5.0
Vincent Z.
South Barrington, IL
5/31/2015
On time, very competent, very user friendly. highly recommend.
5.0
Michael S.
Wonder Lake, IL
5/31/2015
On time quick diagnosis had all parts on hand. Good job no mess very professional
Photos
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
HomeAdvisor verifies state-level licensing where applicable - note:
some states require local or county level licensing and you should
verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our
Licensing Requirements page.
