Northstar Construction Group Inc

very clrean, good price and would hire them again

A very good job, very professional.

Very nice people

Nothing

Arrived on time. Very knowledgable & personable. Answered all my questions & gave great suggestions & solutions. Willing to help in any way he could.

*Summary:* Work was for gutter cleaning. Did not clean the 3rd floor. Did not come back to finish the work. When I mentioned stopping the check, threatened on text msg "The Lien will be filed on Monday. Collection will continue and I will play on your credit". What a headache for $250 and incomplete service. Who wants that? I got remaining work done elsewhere. I don't want Northstar on my roof ever again. *Details:* Called the very next day, agreed to come day after, gave comparable quote. However, all nice things ended here. 10am time was given. I called at 10:30am and Peter responded, on the way. Two folks finally showed up at 11:30am. Later, Peter said it was 10-12 window. I understand time windows for services, but you need to communicate that and expected work time clearly so people can plan. I had to take unplanned day off. Lost more $ here than work itself. I was personally monitoring the work until they cleaned the first 2 gutters. Did okay job. My home is 5 yr old so not much to clean. It is 3 stories, and that is the real work. Then I got a phone call so I went inside home. I came out in 12 min and all work was done. They finished 2nd and 3rd floor in 12 min when first two gutters took them 40min and they had 3+ gutters to work on when I left. And done means down and all packed, ready to go. That is superman effort. So I asked how is my 3rd floor roof looks like. They shamelessly lied that it is very good and they cleaned all the gutters. I was not convinced a bit, but thought to discuss with Peter vs workers. My parents were on 3rd floor at the time of the work. So asked them if they hear anyone getting on the roof and they said convincing no. This and 12min super speed, convinced me that they did not do the work. So I called Peter right away. Without even listening me fully, he started explaining me how they clean Gutters and how long ladders they have etc. I insisted that third floor gutters are not touched and if he can ask a simple question to his workers: What is the number of gutters they cleaned? And we all will know the truth. I did not ever get answer to this simple question (they never did all the work). After few phone calls Peter said he will come himself tomorrow and inspect. He said he believes customer is always right but mentioned that; if 3rd floor is indeed cleaned he will charge me again (so much for that believe). The next day, at the end of 3-5pm promised window Peter called and said he cannot make it (talk about priority). Meanwhile I got videos from ADT for my outside surveillance cameras. Bingo, I had a hard evidence of partial service and lie. With that no show, I told Peter that I have a hard evidence of partial service and I am going to stop the check payment until this is resolved. Oh boy oh boy, I never had seen anyone in the service business getting mad on their customer even when customer is wrong and here I had hard evidence of a lie. The phone call was so bad and my watch showed me my hea

Very good job.

The two workers were very prompt, professional, and friendly, The work was completed very efficiently, and the end result was excellent. While I think the price was reasonable, I could have sworn that I was quoted a lower price on the phone. I would definitely hire this company again, and will let my neighbors know! Thank you.

The owner had called informing me his employee had injured himself on the job and offered to reschedule. I was unable to reschedule so he came personally to my home and provided very good service.

Great service! All of my questions were answered in a professional and friendly manner. I will definitely use Northstar again, and I will refer them to neighbors and friends.. Thank you, Peter!

very prompt and professional. cleaned up after themselves. 4 star overall because i think price was too high.

We were given a repair estimate from one company at $1500. Northstar came out right away and inspected the fireplace. They did the repair for $290. Enough said.

Peter went all out for me and said he would come back to replace some screws on my stove pipe even and not charge me for the trip. Thank you Peter. I have already recommended you to my sister.

they should clean after them selfs

Very happy to have found Northstar through Home Advisor. I had the job through my homeowners association to find a competent company that could come out soon. Peter returned my call very quickly and immediately set up an appointment for the next week. Edgar was friendly and professional and I would recommend this company highly.

The guys at the house were great. Thorough and professional. They couldn't seal the gutters that day due to them being wet. They informed me to contact them after the next rain and they you seal the areas I point out. Good guys.

Obvious expertise and experience. Job was done quickly and neatly. Gave us good information about caring for our fireplace.

This was a good service for my fireplace, serviceman had great information.

Peter cleaned and inspected the chimney and repointed the fireplace, because it had cracks. He will return in a year for a free inspection, then clean it again in two years for just two-fifths of what it cost today. Seems like a good deal.

He was satisfactory.

The people were courteous and responsive

Workers were courteous and did the job effectively. The only negative is that they showed up a little later than scheduled.

Easy to schedule, and it was easy to reach the actual company by phone to make a change.

I was advice by the cleaner staff that i would get a free service to patch the small hole in the gutter, called northstar & left msg with peter but no return call.

Peter is easy to work with. He was on time and courteous. He found a small problem and fixed the fireplace on the first visit. I am very satisfied.