Northwest Builders & Renovation, Inc.

This company does not value its customers. I chose NW Builders and Renovations because I liked the design ideas proposed by the sales person/project manager who came to my house for the initial consultation. I was adding a bathroom to the second floor of my house and he had great ideas about the tile selection and I believed saw my vision. After that point, everything about the experience was terrible. The project manager pressured me to sign an agreement on the spot that day. I did not and thought this was suspect but ultimately I still went with them a few days later because I agreed with his vision. I was told the project would start in a few weeks time, and I had made a point of saying that time was of the essence because I had planned to rent this home in a few months. The project did not start for nearly two months. During this time I repeatedly asked for a start date and was rebuffed. Then out of no where, they asked if they could start in two days time. This was problematic because this project would create considerable disruption and I had not yet made plans for other living arrangements. I ended up allowing them to start and just moving to my basement. I agreed to get the project going, they showed up and demoed the room that would become a bathroom, and then they did not show up again for nearly another two weeks. Even in doing the demolition work, they were wildly disrespectful of my house; failing to put up plastic to limit the disbursement of dust and dropping pieces of a demolished wall directly on to a carpet. When they did show up again, they asked for a considerable sum of money beyond the initial down payment. I refused as at this point it seemed like this company might actually just be a scam. I continued to deal with them because I had given them a large enough down payment that I wanted to get at least something in return. They hired out the plumbing to a qualified subcontractor and things looked like they were turning up. I had to fight with the subcontractor to install the plumbing in a way that was both compliant and made sense for the space available; originally, he wanted to do an installation that would save him several hundred dollars but would have resulted in the need to drop the entire ceiling of my kitchen by a foot, which made no sense, and which was not something that had been mentioned when I signed on for this project. Eventually they got the job done right. One of the biggest issues with this company is that they did not actually do any project management. They would not even provide oversight or grant access to the property for the sub contractors as needed. For this reason, I ended up spending nearly 2 1/2 months working from home which was problematic for my job. While I was working from home, on several occasion, I identified issues in terms of short cuts they were taking that would not have been discoverable after the walls were closed up; so it was only a result of my being home and providing oversight that I prevented future issues. The list of problems is honestly too long to list in the allotted space granted here. But the biggest concerns are the fact that they were extremely abrasive and disrespectful, wildly behind schedule, and failed to provide any oversight. When the project was complete, I was generally happy with the bathroom--it came out as we discussed initially, but only because I had to push the project along, catch mistakes as they were happening, and ensure that I was getting my monies worth. A few months out from the completion of the project, I have discovered that the bidet they installed was hardwired into a circuit for my bedroom outlets, contrary to code, and the bidet which is a wall anchored appliance is sagging because they did not add sufficient structural support. I am not going to even try to have them fix it as I would never work with this company again.

No comments, did an excellent job

This company was efficient in their work and cleaned up nicely after themselves. I had a complete bathroom remodel after a water leak and they even did outside stair replacement with handrails to my front door. This company went above and beyond on their customer service. The only reason I gave them a 4.5 because I never knew their intended work schedule and was given a 3 day window with them leaving at noon without telling me if they were coming back after lunch. I didn't realize they were letting the tile set and the grout dry. I would have just liked the heads up for that, otherwise their craftmanship was spot on and their tile work was fantastic in the bathroom. Outside they had to do concrete and post work and those are level, Exceptional job well done for both crews.

After working through project closeout, Northwest Builders and Renovations, Inc and I come to an agreement of finalizing the project.

After meeting with Amit about replacing our old deck, he promptly measured it, gave us a bid, created a timeline and started work. His crew was focused, hard working and knowledgeable. When we wanted to modify the project, he listened and did it well. We are so impressed by the high quality of workmanship and love our new deck!

I hired Hom Repair Pro LLC. He came on time, worked really efficiently and didn't try to sell me a solution that wasn't needed. He was too far under the market price so I did have to discuss with him about charging more correctly and I paid him more fairly. His work was very, very good.

They did a good job on my deck . Their pricing was affordable and they finished the deck quickly.

"The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great!"

Their work exceeded expectations, showcasing a level of craftsmanship that is nothing short of exceptional. From the initial consultation to the final completion, the team's professionalism and attention to detail were evident. The efficiency with which they tackled the project, coupled with their commitment to quality, left me thoroughly impressed. Clear and transparent communication throughout the entire process.

Able to speak with Judith Schainen, ho already is working with a SP, and is right now on her house working for her