Northwest Custom Concrete Resurfacing

Sal, Isaac, and Chris worked three days to turn our stained, boring and ugly concrete patio into a work of art. The surface chosen was a series of random rectangles in a sandstone color with a stone like texture bordered with brown toned bricks. It is quite lovely to see. The job was done on time and on budget. My wife is delighted which was the main reason for the project. Highly recommended.

WARNING!!! BEFORE HIRING GILBERT OF NORTHWEST CUSTOM CONCRETE RESURFACING,PLEASE BE AWARE We hired Northwest Custom concrete Resurfacing for 2 separate projects A new patio and a overlay on existing pool patio. The patio pour was unprofessionally installed. It has cracks and many defects. The pool patio we gave a down payment on but when we expressed our concerns about having the patio,they laid torn out and redone Gilbert became upset and never started or completed it. This company has taken our money and not completed what we paid for. Very dishonest!!! UPDATE 9/26/2018 EMAIL SENT TO HOME ADVISOR AGENT:At this point my review was posted. Northwest Custom concrete resurfacing replied. However what they stated was very untruthful claiming that did not do the work and gave us a contractor to contact for the patio pour. It was them that made the contract and sent all the invoices. Please see the email sent by them We were unaware that these were subcontractors until a complaint was made .It is very disappointing that your site does not give me a place to reply to his statement. I have contacted the Better Business Beau and he never replied to my complaint I contacted responsible contractors and was told they no longer listed him because he did not meet their standards .I also contacted his Liability Insurance but he has refused to answer them. I contacted Labor and Industries and was told to file legal actions as he already has a legal action against his bond and company. I have attached a email sent by him as it clearly states he was waiting for HIS finisher to return so the concrete patio could be poured. Since my review my house had water running into my crawlspace under my house because they sloped the concrete the wrong way!! I want to ensure that this contractors faulty work and untruthfulness does not allow another person to become another one of his victims

Good job. Well done.

They came back an extra visit to complete the job because we couldn't remove an appliance. They didn't have to but it was great

Professional and on time. Would hire again. Love the outcome. I needed more help with color choice but that's on me and I guess it's hard to tell bc different cements stain different colors. Left all paper protection intact but that's ok. Would definitely hire again.

Very professional service - on time, on task, great job overall.

Gilbert Trujillo, very professional. Great attention to details.

They finished the work on time. Cleaned after the project was complete. They were very professioal and cutious.

Super excellent customer service, honest, beautiful result! They have earned our trust, they're honest and reliable. I recommend them and know that they will stand behind their work and product!

Very nice person, clean and personable. Project was completed on time and he was always willing to change something if I needed it. Would hire again

The owner representative made a special trip to my house at the end of his business day, surveyed the concrete sealing project and provided an email estimate of the cost within hours of our conversation. He also advised me that he would be available to start the project within 48 hours of our conversation. I trusted my instinct and hired him later that day. George told me to expect him a 9:00AM on September 10th. He arrived at 8:30AM and went to work immediately. I couldn't be happier with the results. I have an additional project and will hire NWCCR again!!

Very pleased with the outcome of our driveway. Gilbert was very responsive, hard working, and dependable. Many people have commented on how nice our driveway looks.

I'm very pleased with the floor. Great customer service, and execution. I would hire this company again.

Excellent Service! Gilbert came out several times to make it right and the floor looks great!

All cracks of the garage concrete are very visible. It was obvious that the work was done in a hurry without checking again to ensure the material had not settled. One can easily see all of the round sander marks. The epoxy paint was dropped in several parts of the driveway, including a ring made by the paint bucket. I'm pretty sure the concept used is good but the work was poor.

They are very responsive, quick to return phone calls and email, and very knowledgable with great suggestions for different designs.

Great service and follow up.

Although a newer business the owner was responsive and respectful, the price very reasonable, and the work quality outstanding. My family and friends love the finished product and I will definitely use this company in the future!