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Nova Pest Services

Commercial Pest Control for Bugs and Insects Service, Commercial Pest Control for Birds and Bats Service, Commercial Pest Control for Small Animals,

About us

We have years of experience in the business. Here at Nova Pest Services, we pride our company on reliability, great communication, integrity and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! We offer emergency services!

Business highlights

13 years of experience

Services we offer

Pest Control, bird services, clean up work, pest control repairs, rodent exclusion

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
9%
3
4%
2
2%
1
11%
Showing 1-25 of 53 reviews
JOANNE R.
Apr 2018
5.0
Yes, I recommend this pro
$148
Ron was very helpful and was willing to answer questions and offer help even before we hired him. Great customer service is hard to find.

Tracy R.
Jul 2017
0.5
I hired this guy, not only did he charge a fortune...every time he came out the situation got MUCH worse!!! I hired someone else, cost half as much and the were completely gone after the second visit.

Angie P.
May 2017
3.0
The cage method to catch possums was useless, costs me $300
Response from Nova Pest Services
"we let you know ahead of time the amount of opossums living in the area, and that catching a specific animal would alleviate your problem but wouldn't eliminate other animals residing in the neighborhood. I am sorry you were not satisfied with service. we provided service in 2016"

Kenneth B.
Feb 2017
1.5
bad news
Response from Nova Pest Services
"I haven't provided work for this customer since 2014-2015 and he left me a 5 star review on yelp.. .this is a mistake as we went above and beyond for him and his rodent situation."

Deborah T.
Jan 2016
0.5
Paid for 12 mnth gopher service 6-2015, very nice but never came back after first treatment when I paid him for the full year. Said he came at 6:30am for 2nd treatment but I never saw him (my home is single mobile home, can't miss anyone in my yard). After that he always said this or that day but didn't know which day he'd be able to come out so I stayed home all day each of those days & waited for him, he never showed. After few weeks of this told him to wait a few mnths until he wasn't so busy, OK he said. Oct or Nov he said he'd start coming but same thing. Never kept appts, never even called to tell me. I'd call him, he'd reschedule, again, didn't show or call. I requested refund. That was over 2 mnths ago and I have never heard from him or seen my refund. Perhaps he's not coming to your house either. If you are not home how would you know? I have given him every opportunity to keep our contract and never even lost my temper with him. I texted so that he didn't have to try and write things down. I have never had any company take my money and ignore me like this guy has. Most companies at least try to honor their agreements. This guy just ignores you. Perhaps he figures that we'll just forget about him and he just keeps your money as he keeps getting more and more customers paying for nothing.

April B.
Jan 2016
5.0
Yes, I recommend this pro
Good work

Colin L.
Sep 2015
4.0
Yes, I recommend this pro
Good overall experience, Ron was very nice, informative, and helpful. The fee for our service felt high to me, but he was able to solve our Bird Mite issue and that's all that matters. We didn't shop around with pricing so I can't say if other companies would have been cheaper.

David H.
May 2015
4.0
Yes, I recommend this pro
They really provide excellent customer service. I worked with Ron. He really seemed to care about my situation & took the time to explain everything to me.

David H.
Apr 2015
5.0
Yes, I recommend this pro
Ron communicated well, answered questions, given me impression he will make good on our agreement to eradicate gopher problem. DH

Thomas A.
Apr 2015
0.5
The owner Ron doesn't do what he says. Still waiting for him

Jane L.
Apr 2015
5.0
Yes, I recommend this pro
Excellent, polite and professional.

Anny O.
Apr 2015
5.0
Yes, I recommend this pro
Ron was extremely polite and right on time with my first appointment. So far so good. He was willingly to gimme me a price that beat all.

Audrey H.
Feb 2015
1.0
Ron charged us over $400 and said this would include 2 months of services . Only showed up one other time, and stopped showing up altogether. Ended up hiring another pest control company with better service. Don't waste your time with Nova. We expect a full refund.
Response from Nova Pest Services
"I am sorry that you feel there was a disconnect, I personally came out to your home on 3 separate occasions. Prior to our fourth visit your son cancelled our appointment and had to reschedule for later that week as I explained I was in jury duty and asked for another date, at that time I received a response of we don't need to reschedule my mom hired someone else. If you choose to deny us access of service that nullifies your guarantee and you wave your right to the agreement. I will not be refunding any amount to you however if you wouldd like to use the remainder of service I would be happy to help."

Kevin F.
Feb 2015
5.0
Yes, I recommend this pro
Ron was great and very pleasant to deal with. Very honest and showed me everything I needed to ensure no more rats. I would definitely recommend and use this company services again if needed.

Diane P.
Feb 2015
4.0
Yes, I recommend this pro
Ron was prompt and very responsive. He was friendly, professional and easy to talk to about ones pest problem. I would recommend them and definitely use Nova Pest Services again.

Cleo M.
Jan 2015
4.0
Yes, I recommend this pro
Unlike another professional who came and estimated the same project. and Appeared in the profession for the money, with little regard of me the client. I found Ron to be extremely informative and attentive to all my concerns. If I called or sent a text I was immediately responded to. We are still in the two week part o the project extermination process , but I feel confident my issue will be resolved completely. Ron was extremely courteous and forgiving even sensitive even when co habitats were not plus Ron gave a guarantee of satisfaction in writing

Barnard T.
Dec 2014
5.0
Yes, I recommend this pro
They did a good job. Happy with Nova and Home Advisor.

Paul L.
Nov 2014
5.0
Yes, I recommend this pro
Ron is not only responsible for the work he provided but also very considerate in providing psychological, emotional support during the very difficult time we experienced with the bird mites.

Tatiana T.
Nov 2014
5.0
Yes, I recommend this pro
I had an issue that needed to be resolved quickly. After I submitted service request, Ron called within 5 minutes. None of other suggested / recommended companies reached out. Ron is very pleasant,courteous, professional, and patient. Keep in mind that he has lots of customers, so your first choice appointment may not be immediately available, so sometimes you may want to be flexible with them if you want quick service. They also offer a warranty, which definitely gives a piece of mind. My "project" included several visits, which was the way to take care of problem. So I am leaving this review after everything is completed. I am recommending this business for any nuisances associated with bugs, pests, you name it.

BARBARA D.
Oct 2014
5.0
Yes, I recommend this pro
No more crickets after Nova came out and sprayed once. Very clean, fast and thorough. Very pleased with their especially after the first pest control company I called showed up 2 hours late without a phone call.

Kathy R.
Oct 2014
5.0
Yes, I recommend this pro
We needed him quickly and he was willing to come out the same day I called. Guarantees his work which was very nice to hear. Completely satisfied and happy!

Joseph B.
Sep 2014
5.0
Yes, I recommend this pro
He was very responsive to my needs. He gave me a 2 hour time frame, when he was suppose to arrived, however he called me within 30 minutes prior to his arrival. In addition, he sprayed mall locations for ants, and he gave a warranty and a great price

Marcia K.
Aug 2014
4.5
Yes, I recommend this pro
I will no everything went great when the ants are gone. Tony responded quickly arrived on time and was extremely polite.

Kristin M.
Aug 2014
5.0
Yes, I recommend this pro
Don called me back within an hour every time I called him! Excellent service!

Alicia W.
Aug 2014
5.0
Yes, I recommend this pro
I was completely panicked when I discovered that I had bed bugs. I called and researched just about every pest control company in L.A. Ron from Nova was amazing! He calmed me down and answered all of my questions. He was extremely knowledgable and was able to book an appointment right away. He was so thorough and took time to talk me through the whole process. The bed bugs are gone and he made what was a horrible experience fast and easy. I would highly recommend him! I am so glad I chose Nova.
Showing 1-25 of 53

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Nova Pest Services is currently rated 4.2 overall out of 5.

Nova Pest Services accepts the following forms of payment: CreditCard

Yes, Nova Pest Services offers free project estimates.

No, Nova Pest Services does not offer eco-friendly accreditations.

No, Nova Pest Services does not offer emergency services.

No, Nova Pest Services does not offer warranties.