Universal Windows Direct of Boise

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

4 Years In Business

Company Details

  • Verified Licenses


  • Mon: 9:00 AM - 5:00 PM
  • Tue: 9:00 AM - 5:00 PM
  • Wed: 9:00 AM - 5:00 PM
  • Thu: 9:00 AM - 5:00 PM
  • Fri: 9:00 AM - 5:00 PM
  • Sat: 10:00 AM - 4:00 PM
  • Sun: Closed
View All Details & Credentials


Service Details

  • Residential Work

Areas of Expertise

  • Windows
  • Siding
  • Doors
  • Roofing
  • Gutters
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted


7 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Highly rated for

Showing 1-7 of 7 reviews Showing 0 reviews
3.5 Rosie A. Nampa, ID

When I met with the two salespeople from Universal Windows Direct of Boise (NOW Remodeling), I settled with this company because of the high-end, insulated siding they offered me. I also requested octagon gable vents. When the materials arrived to my home, the siding was not insulated. I called the production manager and he told me my contract listed the lower-end siding. Unfortunately, I did sign the contract trusting what was discussed was listed. I had not realize the siding name on the contract was the lower-end siding. The company did work with me to resolve the issue by giving me the insulation and gable vents at no added cost. I feel the salespeople, the production manager and the subcontractor installer need to talk with one another. The company also needs to add a follow up call to the costumer to verify what was requested prior to ordering the material. The customer is not familiar with the names of the siding or terms used and what should be listed on the contract. I thought it was odd that the installer asked me for the color that I selected because that was not ever written on the contract.

Response from Company:

Hi Rosie, thank you for your feedback. We pride ourselves in our quality products and our customer service, and we apologize for the miscommunication with your contract. We are always seeking to improve the process for our customers and will continue to do so by implementing your thoughts.

4.5 Liliana H. Caldwell, ID

Gradual hhj

5.0 Janice F. Nampa, ID

Very nice windows.

Response from Company:

Thank you for the 5-star rating, Janice! We hope you are enjoying your windows.

3.5 Jakob Y. Caldwell, ID

Very knowledgeable and easy to talk to.

4.0 Laura P. Boise, ID

Great job installing new gutters.

3.0 Daniel T. Spokane, WA

Pro: The roofing looks alright from street level. Nicer that the previous old style 3 tab shingle. The subcontractors came a day ahead of schedule. Con: After about a month they have yet to clean up. Promise at beginning was to clean up all trash and nails with magnet. My daughters had to clean up shingles from the neighbor s yard. Still have nails in the back yard and shingle in front.

5.0 Robert K. Spokane, WA


Universal Windows Direct of Boise
Roof (Caldwell)
Roof (Kuna)
Vinyl Window (Boise)

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.