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Universal Windows Direct of Boise

Vinyl Siding Install or Completely Replace, Wood or Fiber Cement Siding Installation or Complete Replacement, 2 New Window Service,

About us

Times have changed, and so should our outdated remodeling industry. After helping build and grow three of the largest remodeling companies on the west coast our founder set out to find a better way to bring three specific things to our customers: The Best Products, The Best Warranties and Service, AND The Best Price. This is Remodeling Re-imagined! We proudly offer Made in America products, because with NOW there is No Other Way.

Business highlights

9 years of experience

Services we offer

Doors, Gutters, Roofing, Siding, Windows

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
43%
3
14%
2
0%
1
0%

Filter reviews by service

Showing 1-7 of 7 reviews
Rosie A.
Oct 2020
3.5
Wood or Fiber Cement Siding Installation or Complete Replacement
When I met with the two salespeople from Universal Windows Direct of Boise (NOW Remodeling), I settled with this company because of the high-end, insulated siding they offered me. I also requested octagon gable vents. When the materials arrived to my home, the siding was not insulated. I called the production manager and he told me my contract listed the lower-end siding. Unfortunately, I did sign the contract trusting what was discussed was listed. I had not realize the siding name on the contract was the lower-end siding. The company did work with me to resolve the issue by giving me the insulation and gable vents at no added cost. I feel the salespeople, the production manager and the subcontractor installer need to talk with one another. The company also needs to add a follow up call to the costumer to verify what was requested prior to ordering the material. The customer is not familiar with the names of the siding or terms used and what should be listed on the contract. I thought it was odd that the installer asked me for the color that I selected because that was not ever written on the contract.
Response from Universal Windows Direct of Boise
"Hi Rosie, thank you for your feedback. We pride ourselves in our quality products and our customer service, and we apologize for the miscommunication with your contract. We are always seeking to improve the process for our customers and will continue to do so by implementing your thoughts."

Liliana H.
Aug 2020
4.5
3-5 New Window Installation
Yes, I recommend this pro
Gradual hhj

Janice F.
Jul 2020
5.0
3-5 New Window Installation
Yes, I recommend this pro
$7,000
Very nice windows.
Response from Universal Windows Direct of Boise
"Thank you for the 5-star rating, Janice! We hope you are enjoying your windows."

Jakob Y.
May 2020
3.5
6+ Room New Window Service
Yes, I recommend this pro
Very knowledgeable and easy to talk to.

Laura P.
Nov 2019
4.0
Yes, I recommend this pro
Great job installing new gutters.

Dan T.
Jul 2019
3.0
Pro: The roofing looks alright from street level. Nicer that the previous old style 3 tab shingle. The subcontractors came a day ahead of schedule. Con: After about a month they have yet to clean up. Promise at beginning was to clean up all trash and nails with magnet. My daughters had to clean up shingles from the neighbor s yard. Still have nails in the back yard and shingle in front.

Robert K.
May 2019
5.0
6+ Room New Window Service
Yes, I recommend this pro

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Universal Windows Direct of Boise is currently rated 4.1 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 10:00 AM - 4:00 PM Sunday: Closed

Universal Windows Direct of Boise accepts the following forms of payment: CreditCard

Yes, Universal Windows Direct of Boise offers free project estimates.

No, Universal Windows Direct of Boise does not offer eco-friendly accreditations.

No, Universal Windows Direct of Boise does not offer emergency services.

Yes, Universal Windows Direct of Boise offers warranties.