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Off The Deep End Pool Service, LLC logo

Off The Deep End Pool Service, LLC

Swimming Pool Cleaning and Maintenance Service, Swimming Pool Heaters Installation and Replacement, Swimming Pool Heaters Repair or Service,

About us

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Business highlights

15 years of experience

Memberships & Affiliations

CPO Certified technicians

Services we offer

Exterior Surfaces - Powerwashing , Swimming Pool - Clean and Maintain , Swimming Pool - Equipment Repair and Installation, Swimming Pool - Opening & Closing Service

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.958 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
2%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 58 reviews
John S.
Feb 2021
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Quick response great service

Harry K.
Oct 2020
5.0
Swimming Pool Heaters Repair or Service
Yes, I recommend this pro
These guys are the best contractors I have ever worked with. Extremely knowledge about all aspects of pools and particularly Pentair automation systems including multi-speed pumps, heaters, automated valves, automated chlorinators, and all the other accessories. Our new house had an automation system with nothing working. Jeremiah spent 3 hours and it was all fixed. Hire them! You will be happy.

Scott T.
May 2020
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro

Alan A.
May 2020
5.0
Swimming Pool Heaters Installation and Replacement
Yes, I recommend this pro

Tony T.
Jan 2020
4.5
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Great customer service. On time, clean up after work. competitive pricing, professional and courteous.

Daniel P.
Nov 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Quick to respond and very attentive to my timeline for performing and completion of work.

Barbara S.
Aug 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro

Tony T.
Jul 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
$950
Great customer service. I received a quote with three options per my request and requested the best option within a week after talking to them. Very professional repair and clean up.

Mario R.
Jul 2019
5.0
Yes, I recommend this pro
THEY DID A GOOD JOB

Harold M.
Jun 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Response from Off The Deep End Pool Service, LLC
"Thanks Harold, it was a pleasure working with you! - Paul Jeffrey Dickinson"

Marilynn W.
Jun 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
They were prompt to their appointment. Even though the job bacame problematic, they stuck to their original estimate, and did a great job!
Response from Off The Deep End Pool Service, LLC
"Thanks so much, Randy!"

Jerry/Rita L.
Jun 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
$300
Fast professional service

Robert L.
May 2019
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Very professional. Provided very competitive quote. Started work immediately. Kept me informed of progress. Excellent Quality.

Laura B.
May 2019
5.0
Swimming Pool Heaters Repair or Service
Yes, I recommend this pro
$125
Excellant service and response time. Honest and reasonably priced.

Louise N.
May 2019
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Excellent service. Very responsive and their work quality is wonderful.

Mary M.
May 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
Very professional. Does what they say they will. Does not take advantage of short time frame for fixes. Very readonable.

Carolyn O.
Apr 2019
4.5
Swimming Pool Heaters Repair or Service
Yes, I recommend this pro
Very prompt and efficient

Douglas S.
Mar 2019
4.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
X
Response from Off The Deep End Pool Service, LLC
"Thanks for the review, Doug. We really appreciate your business. Just curious, what could we have done better to earn a 5-star review? We want to provide only the best service for our customers and want to make improvements where ever necessary. Thanks so much."

Robert B.
Mar 2019
5.0
Swimming Pool Heaters Repair or Service
Yes, I recommend this pro
$420
Very knowledgeable of the problem and worked efficiently to repair it.

Ray R.
Feb 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro

Daniel M.
Jan 2019
5.0
Swimming Pool Heaters Installation and Replacement
Yes, I recommend this pro
$7,750
Jeramiah provided an honest and detailed estimate. His work and service was outstanding . Ben also was prompt in answering any questions over the phone and would get back to me quickly. They beat all the estimates I got from othe companies and provided excellent service and quality work. Truly a 5 star service

Steve L.
Jan 2019
5.0
Yes, I recommend this pro
He was fabulous. I'll call him every time.

Carl B.
Jan 2019
5.0
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
THEY WERE ON TIME, PROFESSIONAL, RELIGIOUS AND REALLY KNOW THEIR BUSNIESS.

Paula T.
Apr 2018
5.0
Swimming Pool Heaters Installation and Replacement
Yes, I recommend this pro
$5,100
Impeccable in all regards. Honest, deliberate, meticulous. OTDE Pool Service continues to maintain our pool. Regardless of which team member arrives, all are professional and thorough.

Ann E.
May 2017
2.5
In Ground Swimming Pool or Accessories Repair or Service
Yes, I recommend this pro
$995
I got several estimates for a pool repair, and Off the Deep End was by far the least expensive. Mike was knowledgeable, friendly and helpful. Some confusion as to when they would arrive the day of service. I had to call to find out when/if they were coming. Arrived on time, and work was completed in less than the estimated time! Was told the estimate would be lowered since it took less time than expected, but was billed was for the original amount. When I asked about the promised change in cost, I received a rude email from the owner asking if I expected them to be "punished" for being efficient. Overall, they did good work, but would not use them again due to customer service problems. The owner did apologize for his email.
Showing 1-25 of 58

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Off The Deep End Pool Service, LLC is currently rated 4.9 overall out of 5.

Off The Deep End Pool Service, LLC accepts the following forms of payment: CreditCard

Yes, Off The Deep End Pool Service, LLC offers free project estimates.

No, Off The Deep End Pool Service, LLC does not offer eco-friendly accreditations.

No, Off The Deep End Pool Service, LLC does not offer emergency services.

No, Off The Deep End Pool Service, LLC does not offer warranties.