Groundworks

Very professional

Great team. They worked my job in quick. They gave me a very competitive rate. They were knowledgeable and respectful. The owner of the company did a lot of the work. They left my yard clean (or as clean as it can be) after replacing my main sanitary drain. I will hire them again if I have the need.

They were very professional and efficient.

The most cooperative contractor we have every used, we highly recommmend them.

I had them come out for a quote because of water leaking into my basement. In order for them to see the walls they had to cut out chunks of the insolation. I did award the job to them and they did an excellent job of running new pipes from the house to the street, and reconnecting the down spouts and sump pump spicket to the new pipe. My only comment is that I wish they would have included reapplying the insolation they cut down in the basement as part of their service.

The guys did an excellent job. Getting concrete back into my location wasn't easy, but they made it look like an every day occurance.

they did an excellent job, they came back and completed the project, they did everything axcept plant new grass which is not expected. would highly recommend again. Excellent customer service and communication.

Very courteous and willing to help.

The guys stuck with the problem to provide the best solution and took no short cuts! They were professiona, polite, and prompt. They htought through what would be needed to avois major damage to our yard - much appreciated. Even after a big dig in the flower bed, one day later, you could barely tell they had been there. Great solution to our peoblem.

They did exactly what they said they would do, very clean, very neat and very personable- the owners of the company came out to visit and very professional.

were a great help with a very large project

Was an expensive sump pump fix but they did a great job and were very friendly.

Very quick turnaround on service call! Same day can't be beat!

Overall, we were very satisfied.

fast, good work! Saved my tree!

Any catagory you could present would receive a five star rating from me. Great price! Excellent quality! Timely completion.

Quick, fast and professional

Job was done in an agreed upon time schedule. Finished project is satisfactory but not exactly what I expected. There were a few issues but Basement Authority rectified very promptly. Overall, very satisfied. Bit pricey, but no leaks yet and if it stays that way I will be so happy. Our basement had water running across the floor when it rained before, now not even any damp spots. A+ for that.

He arrived in just a little over an hour and replaced the broken fittings on my leaking sump pump. He stayed to make sure the water was draining correctly. Since the pump itself was working, the cost was minimal.

Contacted me immediaately. Very professional, completed work quickly. A little pricy.

They were awesome! I was a mess with my flooded basement and my dead sump pump. They came right out and were very professional and fast.

I came home to a flooded basement due to faulty sump pump. I contacted ServiceMagic via phone and spoke to a representative. She contacted a couple of contractors in my area and within seconds Basement Authority was calling me. In fact, I was still on the other line getting contact information when I had another call coming in. The ServiceMagic representative said that was probably a contractor calling, she was right! Basement Authority was quick at their response and reassured me that they would take of the situtaion. Thank you Doug for such a quick and ONLY response in my time of need.

They are very professional, very detailed, very pleased with their work. Very good to communication with for the project. They were big in their work, very honest.