This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved (Corporate)
Ohio Basement Authority
Concrete Foundation Repair, Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Ohio Basement Authority, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, basement finishing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service throughout Cleveland, Columbus, Cincinnati, and northern Kentucky. With fully trained technicians, industry-leading products, and nationally backed warranties, Ohio Basement Authority is here to restore your foundation or basement. For state licenses visit Groundworks.com/licensing
Business highlights
27 years of experience
Memberships & Affiliations
Better Business Bureau Accredited
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6687 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 9% | ||
| 3% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 151-175 of 687 reviews
Neil M.
Feb 2020
Very well. Service man was prompt and very thorough.
Response from Ohio Basement Authority
"Hello! We're glad you had a great experience and appreciate your review. - Ohio Basement Systems"
Frank H.
Feb 2020
Sump Pump or Interior Foundation Drains Installation
Very professional, definitely five stars. Larry, Zack, Mario and Adam were very polite. A pleasure to have on the property.
Response from Ohio Basement Authority
"Hello! We're glad our team was able to show you a 5-star experience and we appreciate your kind words. We'll be sure to share them with each team member. - Ohio Basement Systems"
Elly W.
Feb 2020
Inspection Service
Great workers Josh and Fred came on time every day and did a first rate job. They cleaned up at the end of every day and were a pleasure to have on site.
Response from Ohio Basement Authority
"Excellent! Thank you so much for this stellar review. We are glad our team was able to show you a 5-star experience. - Ohio Basement Systems"
Frank H.
Feb 2020
Inspection Service
Response from Ohio Basement Authority
"Hi! Thank you for this awesome review! We appreciate you taking the time to rate your experience with us. - Ohio Basement Systems"
Kevin H.
Feb 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Craig, Nick and crew performed work in a timely manner, kept me well informed, showed up everyday on time till project was completed
Response from Ohio Basement Authority
"Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Systems"
Richard M.
Feb 2020
Chris Shewell came to perform an annual inspection of my sump pump system. Before starting, he thoroughly explained what he was going to do and invited me to observe the process. I watched as he removed the pumps from the well, cleaned and adjusted them as necessary. He explained every step and asked if I had any questions. He also did an inspection of the whole basement and gave me an evaluation of the condition of the walls and any potential problem areas. In addition, he checked the exterior of the house and the downspouts. Chris also went over the warranty with my wife and I. He also explained that Ohio Basement Systems had been acquired by Groundworks, a nationwide company, and our warranty would not change with the transfer. We were very pleased with the thoroughness and professionalism of the entire process and would recommend this company to anyone. There was no charge due to the first annual inspection being free.
Response from Ohio Basement Authority
"Hello! Thank you for taking time to submit a review about your experience with our company. We appreciate your thoughtful, detailed account of how we were able to deliver great results. We take tremendous care to provide the highest level of service possible —and it’s awesome to be recognized for our efforts! - Ohio Basement Systems"
Donna S.
Feb 2020
Inspection Service
Great team that did the work
Response from Ohio Basement Authority
"Hello! Thank you so much for this awesome review. We're glad we were able to meet your expectations. - Ohio Basement Systems"
Brenda S.
Feb 2020
Concrete Foundation Repair
Jay, Josh B. and Jared did a fantastic job. They were so polite and knowledgeable about the job. Jay made sure I understood exactly what they were doing and I couldn t be more pleased with the job they did. They completely cleaned up the worksite and except for the new beams, you couldn t tell they had been there. Overall very pleased with the crew and the work they did.
Response from Ohio Basement Authority
"Hi! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! - Ohio Basement Systems"
Ken M.
Feb 2020
Inspection Service
Like the service tech. He was very professional and knew his job.
Response from Ohio Basement Authority
"Hello! We're glad we were able to show you a 5-star experience and we appreciate your kind words. - Ohio Basement Systems"
KIMRICK C.
Feb 2020
Inspection Service
Chris shewell came out and inspected my system and installed new pump with battery backup. He reassured me since Groundworks has acquired basement systems all warranties will be honored.
Response from Ohio Basement Authority
"Hello! We are glad you had a great experience and appreciate your review. - Ohio Basement Systems"
Nancy D.
Feb 2020
They did a GREAT job - all of them. Wilson, Lavelle,Jese and Fernando
Response from Ohio Basement Authority
"Hello! Thank you for trusting us to provide your home with a solution and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Systems"
Linda P.
Jan 2020
Concrete Foundation Repair
My basement wall is cracked and bowed. Larry, Zack and Mario came out and reinforced the wall. They did a great job and left the basement very clean. Iâ m very pleased with the job. Thanks guys!
Response from Ohio Basement Authority
"Wow! Thank you so much for this stellar review. We are glad our team was able to show you a 5-star experience, and we appreciate your kind words. We will be sure to share with each team member! - Ohio Basement Systems."
Carol H.
Jan 2020
Inspection Service
I have no complaints. My boys were excellent, kind, considerate, thoughtful and patient with me to explain all my questions. They were clean and did wonderful. Marquis, Steve, Kyle, Logan, Adam, and Jordan S. Thanks boys I appreciated all of you!!!
Response from Ohio Basement Authority
"Hi! Thank you very much for taking the time to share this review. We're so glad we were able to help you have a safer, healthier home. Please let us know if we can lend a hand on any future projects! - Ohio Basement Systems"
Blaine W.
Jan 2020
Inspection Service
Brian and his team (Jay, Jared and Joe T.) did a great job in completing this project on time. They were aware of protecting my house during the construction process. Brian always kept me informed of the project status and didn't mind me asking a whole lot of questions. I am very satisfied with the work they performed, which reflects greatly on Ohio Basement Systems. I would not hesitate to recommend Ohio Basement Systems to my friends or family.
Response from Ohio Basement Authority
"Hi! We're so glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! - Ohio Basement Systems"
Rocky C.
Jan 2020
DJ came out to residence to give us an estimate. He was very professional and friendly. He was willing to answer questions and explained with great detail.
Response from Ohio Basement Authority
"Hello! We're so glad our team was able to show you a 5-star experience and we appreciate your kind words. - Ohio Basement Systems"
Robert O.
Jan 2020
Inspection Service
Basement Systems had installed in-house waterproofing and a septic system a few years ago. We had decided to get wall covering installed on the outside perimeter walls. The team that worked at our home was professional, cordial and respectful. The work was done quickly and with extreme focus on details. Rocco, Shane, Rashawn, Logan and Adam K. arrived each day ready to work and get the job done. We appreciate their hard work and couldn't be happier with the results.
Response from Ohio Basement Authority
"Excellent! Thank you so much for this stellar review. We're so glad our team was able to show you a 5-star experience and we appreciate your kind words. We'll be sure to share them with each team member. - Ohio Basement Systems"
Tim B.
Jan 2020
Concrete Foundation Repair
Prompt and very professional service.
Response from Ohio Basement Authority
"Hi! Thank you for this awesome review! We appreciate you taking the time to rate your experience with us. - Ohio Basement Systems"
Susan A.
Dec 2019
Inspection Service
The process was smooth from start to finish. Everyone we worked with was knowledgeable and professional. Our salesman Kevin did a great job explaining the process and letting us know what we needed to do to get our basement ready. Brian, Jay, Joe T., Jared and Adam K. Were the crew that did all the hard work. They kept me informed every step of the process and answered all of my questions. They did a great job and cleaned up afterwards. I m excited to have a dry basement !
Susan L.
Dec 2019
Inspection Service
Christ Slewell was very professional and did a great job.
Mike J.
Dec 2019
Concrete Foundation Repair
Jordan and Brett performed work. Follow up to previous work. Very helpful and informative. so far I am pleased with the work. I will continue to follow as the seasons change.
Charlotte V.
Dec 2019
Inspection Service
Mike D.in sales as well as Manager Joe Tenney addressed all of my questions and concerns. The work crew Mgr.Craig C. explained each step of the waterproofing process as well as addressing all of my questions and concerns.There was constant communication between the Crew Mgr.,the crew members, and myself. All crew members;Nick F. and Deshawn M.along with Craig C. Completed the job in a neat and timely fashion. I'd recommend this team for any waterproofing project. Thankyou, Ohio Basement Systems
Linda P.
Dec 2019
Concrete Foundation Repair
DJ came out yesterday to evaluate my bowing/cracked basement wall. He was great, answered all my questions, explained to me what the cause was and gave several options for repair without any pressure. The actual fix is a few weeks out (as expected) so Iâ ll be back to follow up later.
Valerie H.
Nov 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Our salesman Matt Thompson was on time very informative he explained everything, gave us several options Matt was Great. If we need more work to be done Matt will be the one I can
Jim A.
Nov 2019
Inspection Service
Brian, Jay, Jared and Joe T were first rate all the way. The quality of work was exceptional and they were very professional. This project was a rental house and although we were not there during the project Brian kept me updated with text messages and pictures throughout. Then he came back, after the project was complete to review it with me. Super team and exceptional workmanship. They take alot of pride in what they do. Highly recommend.
Gene M.
Nov 2019
Outstanding work and service performed by Larry!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Ohio Basement Authority is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Sunday: 10:00 AM - 11:00 PM
Ohio Basement Authority accepts the following forms of payment: CreditCard
Yes, Ohio Basement Authority offers free project estimates.
No, Ohio Basement Authority does not offer eco-friendly accreditations.
No, Ohio Basement Authority does not offer emergency services.
Yes, Ohio Basement Authority offers warranties.