On-Site Specialty Cleaning & Restoration, LLC

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Learn about our screening process

22 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

6790 Sims Drive
Sterling Heights, MI 48313
http://www.on-site24.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • We quickly dry flooded, water damaged homes and buildings to avoid mold growth. We Verify Dry.
  • We clean smoke and soot damaged homes and personal property leaving absolutely no trace of smoke odor.
  • We pack and store your personal property at our warehouse so that your home is ready for the contractors to come in and repair it.
  • Packing your soot/fire damaged personal property; cleaning it at our 30,000 sq. ft climate controlled warehouse, and storing it until your home has been fixed.
  • We test for mold and also remediate mold. We have 3 different ways of remediating mold, so we can do it at a very affordable price.
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.9
9 Verified Reviews
  • 5
    9
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-9 of 9 results
11/28/2019

OnSite did a fantastic job. I had just beenreleased from the hospital for major surgery and I was contacted several times to see how I was feeling. They did so much work to ensure my basement packing and unpacking went smooth. I would highly recommend them ! Thanks again again Shannon and staff!!

5.0 Dennis M. Rochester, MI
3/15/2018

This is an incredible company! They exceeded all of my expectations. I couldn't be happier with the incredible service. They were prompt, courteous, professional and very thorough. Definitely a 5 star company.

Response from Company:

Hi Dennis! Thank you so much for taking the time to review us at On-Site Specialty Cleaning & Restoration. I remember your call when you got home to a not so lovely surprise of a flooded basement. We are always here to help, day or night. We love what we do, helping home owners just like yourself, getting their life back to normal. Thanks again for putting your trust in us. Happy St. Paddy?s Day! Sincerely, Vince Mastronardi

5.0 Denise R. Waterford, MI
2/28/2017

Excellent service. They were out to our house that night to begin removing water from the yard . Another company said that since it was going to continue raining, they would be out the following day. We would have had much more damage if we had waited.

Response from Company:

Hello Denise! I really appreciate your review of our company, especially the part where other company did not want to come out until the next day because it was still raining. On-Site Specialty Cleaning and Restoration has been around for almost 20 years and we have learned that not every situation is the same. When we come out to your house, we assess the water damage and factor in environmental concerns, your insurance company?s responsibility(if appropriate), the weather, plumbing, finances and together we formulate the best action plan for you and your house. You can tell I get a little passionate about what we do? LOL. Thanks again for s

4.5 Cathryn G. Rochester, MI
2/19/2017

Prompt, professional and delivered service as promised.

10/7/2014

When you have to have work done on your house due to water damage it is a pressing matter and so it was for the On-Site team. They worked long hours to get us back to normal. The teams that worked on our home were courteous and professional. The On-Site manager for our project, Mike, was understanding and efficient! He made sure the job was taken care of. He was a hands-on manager. This is the team to have when nature throws you a curve ball.

Excellent team, work and experience.

5.0 Ernestine L. Redford, MI
7/25/2013

This company was well represented by their employee, Jessie. He was a consummate professional and very knowledgeable about flood restoration and what it took to correctly dry out my basement. He was conscientious about his quality of work, showed up when he said he was coming, and patiently answered my zillions of questions. There was only one occasion when other employees came to help Jessie and they were just as professional. He found additional water under the floor tiles and removed them. To say I was pleased is an understatement. I would recommend this company again in a heartbeat.

0.0 Paul C.
2/24/2009

They did an amazing job and they are very knowledgeable about the industry. He really helped me understand what they were doing and what needed to be done. I highly recommend them.

Photos

On-Site Specialty Cleaning & Restoration, LLC
6
Service Professionals
4
Soot Damage - Ceramic
4
Soot - Wood
5
Smoke Damage to Fabric
10
Water

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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