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On-Site Specialty Cleaning & Restoration, LLC logo

On-Site Specialty Cleaning & Restoration, LLC

Water Removal Recovery Service, Fire or Smoke Damage Recovery Service,

About us

Most home owners will have at least one disaster in their lifetime. On-Site has created a company that helps make your home better than before your loss. We have state of the art drying equipment, a 50,000 square foot facility, highly trained personnel, allowing us to offer you the highest level of quality services. You are my client but we can deal directly with your insurance company to make sure you get everything that you are entitled to. We have been in business for over 18 years because we do business "The Old Fashioned Way", where customer service and satisfaction is our #1 goal! We have won numerous awards in our industry for great restoration work and great customer service. Our warranty is second to none, we have a ten year warranty on all our work. Call us and have our team take care of you. We are available 24/7 with management answering your call, 248-269-3000. Give us a call and we'll be at your place within two hours, taking care of you and your loved ones.

Business highlights

Se habla espanol
Emergency services offered
25 years of experience

Memberships & Affiliations

Restoration Industry Association, Institute Of Inspection Cleaning and Restoration Certification, RIMS, National Association of Home Builders, BBB+, CAM, Building Industry Association

Services we offer

Packing your soot/fire damaged personal property; cleaning it at our 30,000 sq. ft climate controlled warehouse, and storing it until your home has been fixed., We clean smoke and soot damaged homes and personal property leaving absolutely no trace of smoke odor., We pack and store your personal property at our warehouse so that your home is ready for the contractors to come in and repair it., We quickly dry flooded, water damaged homes and buildings to avoid mold growth. We Verify Dry., We test for mold and also remediate mold. We have 3 different ways of remediating mold, so we can do it at a very affordable price.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-9 of 9 reviews
John S.
Nov 2019
5.0
Yes, I recommend this pro
OnSite did a fantastic job. I had just beenreleased from the hospital for major surgery and I was contacted several times to see how I was feeling. They did so much work to ensure my basement packing and unpacking went smooth. I would highly recommend them ! Thanks again again Shannon and staff!!

LInda C.
Jul 2018
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$1,800
,

Dennis M.
Mar 2018
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$1,500
This is an incredible company! They exceeded all of my expectations. I couldn't be happier with the incredible service. They were prompt, courteous, professional and very thorough. Definitely a 5 star company.
Response from On-Site Specialty Cleaning & Restoration, LLC
"Hi Dennis! Thank you so much for taking the time to review us at On-Site Specialty Cleaning & Restoration. I remember your call when you got home to a not so lovely surprise of a flooded basement. We are always here to help, day or night. We love what we do, helping home owners just like yourself, getting their life back to normal. Thanks again for putting your trust in us. Happy St. Paddy?s Day! Sincerely, Vince Mastronardi"

Denise R.
Feb 2017
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Excellent service. They were out to our house that night to begin removing water from the yard . Another company said that since it was going to continue raining, they would be out the following day. We would have had much more damage if we had waited.
Response from On-Site Specialty Cleaning & Restoration, LLC
"Hello Denise! I really appreciate your review of our company, especially the part where other company did not want to come out until the next day because it was still raining. On-Site Specialty Cleaning and Restoration has been around for almost 20 years and we have learned that not every situation is the same. When we come out to your house, we assess the water damage and factor in environmental concerns, your insurance company?s responsibility(if appropriate), the weather, plumbing, finances and together we formulate the best action plan for you and your house. You can tell I get a little passionate about what we do? LOL. Thanks again for s"

Cathryn G.
Feb 2017
4.5
Water Removal Recovery Service
Yes, I recommend this pro
Prompt, professional and delivered service as promised.

Edna V.
Oct 2014
4.5
Water Removal Recovery Service
Yes, I recommend this pro
When you have to have work done on your house due to water damage it is a pressing matter and so it was for the On-Site team. They worked long hours to get us back to normal. The teams that worked on our home were courteous and professional. The On-Site manager for our project, Mike, was understanding and efficient! He made sure the job was taken care of. He was a hands-on manager. This is the team to have when nature throws you a curve ball.

Bethany O.
May 2014
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Excellent team, work and experience.

Ernestine L.
Jul 2013
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$4,200
This company was well represented by their employee, Jessie. He was a consummate professional and very knowledgeable about flood restoration and what it took to correctly dry out my basement. He was conscientious about his quality of work, showed up when he said he was coming, and patiently answered my zillions of questions. There was only one occasion when other employees came to help Jessie and they were just as professional. He found additional water under the floor tiles and removed them. To say I was pleased is an understatement. I would recommend this company again in a heartbeat.

Paul C.
Feb 2009
N/A
Yes, I recommend this pro
They did an amazing job and they are very knowledgeable about the industry. He really helped me understand what they were doing and what needed to be done. I highly recommend them.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

On-Site Specialty Cleaning & Restoration, LLC is currently rated 4.9 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

On-Site Specialty Cleaning & Restoration, LLC accepts the following forms of payment: CreditCard

Yes, On-Site Specialty Cleaning & Restoration, LLC offers free project estimates.

No, On-Site Specialty Cleaning & Restoration, LLC does not offer eco-friendly accreditations.

Yes, On-Site Specialty Cleaning & Restoration, LLC offers emergency services.

Yes, On-Site Specialty Cleaning & Restoration, LLC offers warranties.