On-Site Specialty Cleaning & Restoration, LLC

4.92 |8 Verified Ratings
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On-Site Specialty Cleaning & Restoration, LLC

4.92 | 8 Verified Ratings
Write a Review

248-269-3000

6790 Sims Drive
Sterling Heights, MI 48313
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Profile
On-Site Specialty Cleaning & Restoration, LLC


Your Disaster Is Our Everyday Job

Most home owners will have at least one disaster in their lifetime. On-Site has created a company that helps make your home better than before your loss. We have state of the art drying equipment, a 50,000 square foot facility, highly trained personnel, allowing us to offer you the highest level of quality services. You are my client but we can deal directly with your insurance company to make sure you get everything that you are entitled to. We have been in business for over 18 years because we do business "The Old Fashioned Way", where customer service and satisfaction is our #1 goal! We have won numerous awards in our industry for great restoration work and great customer service. Our warranty is second to none, we have a ten year warranty on all our work. Call us and have our team take care of you. We are available 24/7 with management answering your call, 248-269-3000. Give us a call and we'll be at your place within two hours, taking care of you and your loved ones.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Warren
  • Farmington
  • Detroit
  • Southfield
  • Troy
  • Sterling Heights
  • West Bloomfield
  • Rochester
  • Utica
  • Novi
  • Pontiac
  • Lake Orion
  • Waterford
  • Bloomfield Hills
  • Saint Clair Shores
  • Royal Oak
  • Clarkston
  • Clinton Township
  • Livonia
  • Macomb
  • Northville
  • Highland
  • New Haven
  • New Baltimore
  • Oxford
  • Commerce Township
  • Auburn Hills
  • White Lake
  • Washington
  • Milford
  • Birmingham
  • Mount Clemens
  • Hamtramck
  • Oak Park
  • Ray
  • Redford
  • Salem
  • Harper Woods
  • Huntington Woods
  • Drayton Plains
  • Davisburg
  • Berkley
  • Clawson
  • Center Line
  • Ortonville
  • Madison Heights
  • Fraser
  • Leonard
  • Franklin
  • Union Lake
  • Eastpointe
  • South Lyon
  • Holly
  • Hartland
  • New Hudson
  • Grosse Pointe
  • Keego Harbor
  • Howell
  • Hazel Park
  • Roseville
  • Wixom
  • Richmond
  • Harrison Township
  • Ferndale
  • Pleasant Ridge
  • Anchorville
  • Romeo
  • Walled Lake
  • Lakeville
  • Cohoctah
  • See All >

Services Offered

Disaster Recovery Services
  • Water Removal Recovery
  • Fire or Smoke Damage Recovery

Areas of Expertise

  • We quickly dry flooded, water damaged homes and buildings to avoid mold growth. We Verify Dry.
  • We clean smoke and soot damaged homes and personal property leaving absolutely no trace of smoke odor.
  • We pack and store your personal property at our warehouse so that your home is ready for the contractors to come in and repair it.
  • Packing your soot/fire damaged personal property; cleaning it at our 30,000 sq. ft climate controlled warehouse, and storing it until your home has been fixed.
  • We test for mold and also remediate mold. We have 3 different ways of remediating mold, so we can do it at a very affordable price.

Product Brands Used

  • Phoenix 200HT Dehumidifiers, Phoenix fans, Desiccants, Green biocides and cleaning agents. We use leading edge technology to remediate your loss; we keep in constant communication with you throughout.

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 10 year warranty
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2001
Memberships & Affiliations
  • Restoration Industry Association, Institute Of Inspection Cleaning and Restoration Certification, RIMS, National Association of Home Builders, BBB+, CAM, Building Industry Association
State Licensing
Trade: Builder Company
License #: 2102193062
Expiration: 05-31-2020
Trade: Builder Individual License
License #: 2101194010
Expiration: 05-31-2020
Awards
  • Contractor Connection's Top 100 Companies in North America
  • Contractor Connection's Top 10 Companies in the Midwest
  • IMACC's 98%-100% Customer Satisfaction Award
  • Angie's List Superior Service Award
  • My Mom - If I can make my Mom Happy, everything else is easy :-)
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We have had a fund raiser for the Great Lakes Burn camp which raised over $10,000

We support several of our local Fire Departments with their Charity events and Special Projects for the community

We are involved with the Susan G. Komen 3 Day Walk Event.

We are involved with Calling All Angels Charity Group

How We Got Started

I chose to work in this industry because I want to help people in a time of crisis..

We started in this industry in 1999.

We describe our business as Rooted in the community

People often ask what makes your company different?

The answer is "our staff", we truly care about you and our quality is second to none.

 

Photos
On-Site Specialty Cleaning & Restoration, LLC


My Work
5 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
On-Site Specialty Cleaning & Restoration, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-8 of 8
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5.0   |  
Review by in Northville, MI
,
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5.0   |  
Review by in Rochester, MI
This is an incredible company! They exceeded all of my expectations. I couldn't be happier with the incredible service. They were prompt, courteous, professional and very thorough. Definitely a 5 star company.
Response by On-Site Specialty Cleaning & Restoration, LLC: Hi Dennis! Thank you so much for taking the time to review us at On-Site Specialty Cleaning & Restoration. I remember your call when you got home to a not so lovely surprise of a flooded basement. We are always here to help, day or night. We love what we do, helping home owners just like yourself, getting their life back to normal. Thanks again for putting your trust in us. Happy St. Paddy?s Day! Sincerely, Vince Mastronardi
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5.0   |  
Review by in Waterford, MI
Excellent service. They were out to our house that night to begin removing water from the yard . Another company said that since it was going to continue raining, they would be out the following day. We would have had much more damage if we had waited.
Response by On-Site Specialty Cleaning & Restoration, LLC: Hello Denise! I really appreciate your review of our company, especially the part where other company did not want to come out until the next day because it was still raining. On-Site Specialty Cleaning and Restoration has been around for almost 20 years and we have learned that not every situation is the same. When we come out to your house, we assess the water damage and factor in environmental concerns, your insurance company?s responsibility(if appropriate), the weather, plumbing, finances and together we formulate the best action plan for you and your house. You can tell I get a little passionate about what we do? LOL. Thanks again for s
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4.5   |  
Review by in Rochester, MI
Prompt, professional and delivered service as promised.
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4.5   |  
Review by in St. Augustine, MI
When you have to have work done on your house due to water damage it is a pressing matter and so it was for the On-Site team. They worked long hours to get us back to normal. The teams that worked on our home were courteous and professional. The On-Site manager for our project, Mike, was understanding and efficient! He made sure the job was taken care of. He was a hands-on manager. This is the team to have when nature throws you a curve ball.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Commerce Township, MI
Excellent team, work and experience.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Redford, MI
This company was well represented by their employee, Jessie. He was a consummate professional and very knowledgeable about flood restoration and what it took to correctly dry out my basement. He was conscientious about his quality of work, showed up when he said he was coming, and patiently answered my zillions of questions. There was only one occasion when other employees came to help Jessie and they were just as professional. He found additional water under the floor tiles and removed them. To say I was pleased is an understatement. I would recommend this company again in a heartbeat.

1 of 1 users found this review helpful.

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5.0   |  
Review by
Project: Eliminate Toxic Materials or Mold
They did an amazing job and they are very knowledgeable about the industry. He really helped me understand what they were doing and what needed to be done. I highly recommend them.
Showing 1-8 of 8
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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