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Approved

On Time Service

Electrical for Home Addition or Remodel Installation, Electrical Wiring or Panel Upgrade, Lightning Protection Install or Repair,

About us

We are home service and repair experts. Unlike many service companies who try to perform all types of work, including new construction, commercial construction, and industrial jobs, we focus on existing residential homes day in and day out. Since 1975, OnTime Service has been delivering high-quality, professional services to Daphne, AL, and surrounding areas. In 2014, we began a heating and cooling division. In November 2016, we starting offering plumbing services to our customers. We are very picky about the heating and cooling technicians, electricians and plumbers we hire. We conduct extensive background checks on prospective employees and we perform random drug tests. We insist that our employees are professional, neat and clean, that they have no visible tattoos or piercings and that they are non smokers. If an OnTime Service employee ever smokes, swears or leaves a mess in your home, our service will be free.

Business highlights

Emergency services offered
16 years of experience

Memberships & Affiliations

Electricians' Success International, Better Business Bureau

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%

Filter reviews by service

Showing 1-6 of 6 reviews
Gloria H.
Apr 2026
1.0
Lightning Protection Install or Repair
$14,000
We had a scheduled appointment for them come out to check wiring on a couple outlets that weren't working . My husband had already paid for their membership fee when making the appointment, so they told us we get a free whole house electric inspection with it and they can do that too. They did it and discovered we needed 2 of our electrical panels replaced. While doing the inspection, the technician pulled a breaker and said it was broke and he couldn't get it back in place so we had no power. He could not get it back in place, which was to our main power. We were without power. They said $13,000 plus we'd get the 10% discount plus 5% discount for paying cash. We did not get a copy of a quote and no breakdown. The power was out for over 12 hours. Many of those hours were spent waiting on parts and more worker that never came. The bill was nearly $14,000 and the work was not complete. SCAM, RIP-OFF, DECEPTIVE.

James M.
Jul 2025
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
$1,100
Excellent service and response time. Will definitely use them again.

Kelly C.
Jan 2024
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
Great service!!!

Lawrence R.
Sep 2023
5.0
Fixed Generator - Repair
Yes, I recommend this pro
Very professional, found the issue and got my portable generator running like a top. Their ad and company logo is true.

Molly L.
May 2023
5.0
Fixed Generator - Repair
Yes, I recommend this pro
Excellent work with good communication from home base

Ahmet H.
Mar 2023
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
Uniformed tech showed up on time, wore an id, wore shoe covers upon entry into the house. Was polite, professional. Identified the problem, fixed it, left the job site clean. Price was right and was quoted when job was scheduled. Would recommend highly.

Licensing

Licensed*

Trade License Number

03627

Trade License Locale

AL

Trade License Expiration

03/30/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

On Time Service is currently rated 4.3 overall out of 5.

Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 6:00 PM Saturday: 7:00 AM - 4:00 PM Sunday: Closed

On Time Service accepts the following forms of payment: CreditCard

Yes, On Time Service offers free project estimates.

No, On Time Service does not offer eco-friendly accreditations.

Yes, On Time Service offers emergency services.

No, On Time Service does not offer warranties.