OnTrac Garage Door

4.74 |342 Verified Ratings
Write a Review

OnTrac Garage Door

4.74 | 342 Verified Ratings
Write a Review


9940 Monroe Road, Suite 102
Matthews, NC 28105
Your use of our services is governed by our Terms & Conditions

OnTrac Garage Door

Get your Door OnTrac Today

Locations: (Winston Salem - Greensboro - Charlotte) and Surrounding areas. At Ontrac Garage Doors we pride ourselves on quality service that is fast and affordable. We are a small to moderate size business born in the Carolina's. I still answer the phones so when you call your speaking to Arthur the owner, and as you can see from my reviews you will get the same world class service from my techs as well as myself. We highly value our customers and keep that in mind in all aspects of our business. We have over 25 years of experience in the home improvements and garage door repairs and installations. Visit us at one our our websites. OnTrac Garage Doors of Charlotte NC: http://charlotte.ontracgaragedoors.com OnTrac Garage Doors of Winston Salem NC: http://winstonsalem.ontracgaragedoors.com OnTrac Garage Doors of Greensboro NC: http://greensboro.ontracgaragedoors.com OnTrac Garage Doors of Burlington NC: http:burlington.ontracgaragedoors.com


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Charlotte
  • Greensboro
  • Winston Salem
  • High Point
  • Rock Hill
  • Gastonia
  • Salisbury
  • Fort Mill
  • Concord
  • Kannapolis
  • Burlington
  • Monroe
  • Matthews
  • Kernersville
  • Huntersville
  • Davidson
  • Morrisville
  • Cornelius
  • Paw Creek
  • Summerfield
  • Oak Ridge
  • Yadkinville
  • Statesville
  • Pineville
  • Colfax
  • Jamestown
  • Advance
  • Walkertown
  • Granite Quarry
  • Clemmons
  • Lewisville
  • York
  • Harrisburg
  • Troutman
  • Mocksville
  • Newell
  • See All >

Services Offered

Garage & Garage Doors
  • Garage Door Install
  • Garage Door Repair
  • Garage Door Opener Install
  • Garage Door Opener Repair

Areas of Expertise

  • Garage Doors

Product Brands Used

  • Amarr/Hammer Network
  • C.H.I.
  • Challenger
  • Chamberlain
  • Clopay
  • Genie
  • Liftmaster
  • Overhead Door / Genie
  • Raynor
  • Sears
  • Stanley
  • The Genie Company
  • Wayne Dalton
  • Wayne-Dalton Corp
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted


In Business Since: 2008
Memberships & Affiliations
  • BBB Accredited
Type: General Liability
Amount: $0
Expiration: 12-09-2018
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement


How We Got Started

We started in this industry in 2008.

We describe our business as Family owned and operated


OnTrac Garage Door

My Work
1 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
OnTrac Garage Door

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 343
  Page 1 of 35
Sort by newest   Date ▼   Rating  
4.5   |  
Review by in Gibsonville, NC
Project: Repair or Adjust a Garage Door Opener
Courteous, prompt service.
Was this review helpful?  
4.5   |  
Review by in Matthews, NC
the technician that did my repairs was very knowledgeable and personable.
Was this review helpful?  
4.0   |  
Review by in Greensboro, NC
Very professional and good value.
Was this review helpful?  
5.0   |  
Review by in Matthews, NC
Were available almost immediately late in the day and stayed into the evening to install my new garage door opener. Finished quickly, great to work with.
Was this review helpful?  
5.0   |  
Review by in Burlington, NC
Ryan was very polite and professional. Quick too.
Was this review helpful?  
5.0   |  
Review by in Pfafftown, NC
Project: Install or Replace a Garage Door Opener
Was this review helpful?  
4.0   |  
Review by in Huntersville, NC
The service professional was late to my appointment and didn't call to give me a heads up. Overall, was a great company to work with.
Was this review helpful?  
4.5   |  
Review by in Mcleansville, NC
Project: Repair or Adjust a Garage Door Opener
Repairman was on time and did not waste any time fixing the door . Also set two new remotes to code quickly .
Was this review helpful?  
5.0   |  
Review by in Charlotte, NC
OnTrac staff was very professional and extremely easy to work with. Their technician was prompt and arrived on time; did a fantastic job!
Was this review helpful?  
5.0   |  
Review by in Matthews, NC
Came out when they said they would, fixed it at a fair price. No nonsense.
Was this review helpful?  
Showing 1-10 of 343
  Page 1 of 35

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change