OnTrac Garage Door

4.74 |397 Verified Ratings
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OnTrac Garage Door

4.74 | 397 Verified Ratings
Write a Review
View Service Area

704-764-1080

9940 Monroe Road, Suite 102
Matthews, NC 28105
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Profile
OnTrac Garage Door

Get your Door OnTrac Today

Locations: (Winston Salem - Greensboro - Charlotte) and Surrounding areas. At Ontrac Garage Doors we pride ourselves on quality service that is fast and affordable. We are a small to moderate size business born in the Carolina's. I still answer the phones so when you call your speaking to Arthur the owner, and as you can see from my reviews you will get the same world class service from my techs as well as myself. We highly value our customers and keep that in mind in all aspects of our business. We have over 25 years of experience in the home improvements and garage door repairs and installations. Visit us at one our our websites. OnTrac Garage Doors of Charlotte NC: http://charlotte.ontracgaragedoors.com OnTrac Garage Doors of Winston Salem NC: http://winstonsalem.ontracgaragedoors.com OnTrac Garage Doors of Greensboro NC: http://greensboro.ontracgaragedoors.com OnTrac Garage Doors of Burlington NC: http:burlington.ontracgaragedoors.com

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Charlotte
  • Greensboro
  • Winston Salem
  • Gastonia
  • High Point
  • Rock Hill
  • Fort Mill
  • Salisbury
  • Mooresville
  • Monroe
  • Kannapolis
  • Concord
  • Lancaster
  • Matthews
  • Burlington
  • Huntersville
  • Davidson
  • Kernersville
  • Thomasville
  • Lowell
  • Indian Trail
  • Pineville
  • Oak Ridge
  • Mineral Springs
  • Summerfield
  • Clover
  • Cornelius
  • Belmont
  • Paw Creek
  • Cramerton
  • Stanley
  • Colfax
  • Jamestown
  • Advance
  • Waxhaw
  • Walkertown
  • Granite Quarry
  • Clemmons
  • China Grove
  • Lewisville
  • York
  • Mount Holly
  • Denver
  • Dallas
  • Spencer
  • Mount Mourne
  • Landis
  • Harrisburg
  • Midland
  • Mocksville
  • Newell
  • See All >

Services Offered

Garage & Garage Doors
  • Garage Door Install
  • Garage Door Repair
  • Garage Door Opener Install
  • Garage Door Opener Repair
Related Services Available from Other Pros >

Website

http://charlotte.ontracgargedoors.com

Areas of Expertise

  • Garage Doors

Product Brands Used

  • Amarr/Hammer Network
  • C.H.I.
  • Challenger
  • Chamberlain
  • Clopay
  • Genie
  • Liftmaster
  • Overhead Door / Genie
  • Raynor
  • Sears
  • Stanley
  • The Genie Company
  • Wayne Dalton
  • Wayne-Dalton Corp
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2008
Memberships & Affiliations
  • BBB Accredited
Insurance
Type: General Liability
Amount:
Expiration: 12-14-2019
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

https://www.facebook.com/Jump4Friendship/

How We Got Started

We started in this industry in 2008.

We describe our business as Family owned and operated

 
Profile Photos Ratings & Reviews
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Photos
OnTrac Garage Door

My Work
1 Projects
  • Garage Repair
    14 photos
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Ratings & Reviews
OnTrac Garage Door

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 398
  Page 1 of 40
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5.0   |  
Review by in Charlotte, NC
I like the fact they didn t try to sell me items I didn t need. Honesty is key, and I don t have a problem paying for great service.
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5.0   |  
Review by in Kannapolis, NC
Bryan was excellent. He had the parts and tools 🧰 on his truck and was able to fix the door in a very timely manner. The search & work was completed within 8 hrs! Professional and knowledgeable. I will definitely use this company again. Thanks Team
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5.0   |  
Review by in Charlotte, NC
After a quote (which was very fair) they arrived the next day. Work was done in a fast efficient manner. I really liked the technician. I highly recommend them.
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5.0   |  
Review by in Fort Mill, SC
Very personable to work with even though I was always in the way trying to learn how the fix was accomplished. Learn by watching a pro is the best way to learn the why of a problem. Good to meet new craftsmen.Pat Fitz
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5.0   |  
Review by in Charlotte, NC
Fast call back and came out the same day.
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4.0   |  
Review by in Charlotte, NC
Lack of communication between office and customer, technician was late and did not receive a call until I called office they said they would contact the tech and let me know the status. No call back! I called office again and was told tech was on the way and he would call when he was 20 min out. tech called me and was there in 20 min.
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4.5   |  
Review by in Charlotte, NC
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5.0   |  
Review by in Mooresville Nc, NC
Excellent service. Installer Braum very good to work with. Very satisfied.
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5.0   |  
Review by in Indian Trail, NC
Very professional , honest, responsive,
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5.0   |  
Review by in Charlotte, NC
This was the best experience. I was filling out the home advisor app and I hadn t even clicked submit yet and had already received a call saying a technician could come out same day for garage door opener installs. The technician was very friendly and professional. He arrived at his estimated time window, he worked diligently, and after completion explained everything to my husband, and picked up all boxes and papers. I would highly recommend! You get what you pay for and in this case it was well worth it
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Showing 1-10 of 398
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OnTrac Garage Door
4.74
397 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
338
4 Stars
51
3 Stars
6
2 Stars
1
1 Stars
1
98% of reviewers recommend this pro
Seal of Approval

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  3. Verification of State Business Filings
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  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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