One Hour Air Conditioning & Heating

4.18 |62 Verified Ratings
Write a Review

One Hour Air Conditioning & Heating

4.18 | 62 Verified Ratings
Write a Review

904-208-2729

1198 Mayport Road, Suite 1
Atlantic Beach, FL 32233
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Profile
One Hour Air Conditioning & Heating


Always on time... or you don't pay a dime.�

At One Hour Air Conditioning & Heating, your complete satisfaction with our heating and air conditioning services and technicians is 100% guaranteed. The on time guarantee is one of the best in the country, and backed by heating and air technicians that are trained, skilled and experienced to exceed your expectations and needs. You will never be kept waiting. Total Comfort Guarantee - How do you know a company cares about the quality of their work? They stand behind it that's how. At One Hour Air Conditioning & Heating, ? the warranties and guarantees are industries leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced and our techniques are state-of-the-art, guaranteed!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Jacksonville
  • Saint Augustine
  • Orange Park
  • Ponte Vedra Beach
  • Ponte Vedra
  • Jacksonville Beach
  • Fleming Island
  • Yulee
  • Saint Johns
  • Middleburg
  • Atlantic Beach
  • Keystone Heights
  • Green Cove Springs
  • Bryceville
  • Fernandina Beach
  • Callahan
  • Lake Geneva
  • Elkton
  • Doctors Inlet
  • Hilliard
  • Hastings
  • Penney Farms
  • Neptune Beach
  • See All >

Services Offered

Air Conditioning
  • Central A/C Repair
  • Central Air Cleaner Install
  • Central Air Cleaner Repair
Heating & Furnace Systems
  • Thermostat Repair
  • Heat Pump Repair
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Oil Furnace - Repair

Areas of Expertise

  • Central Air Conditioning Service and Repair
  • Gas Furnace Service and Repair
  • Electric Furnace Service and Repair
  • Heat Pump Service and Repair
  • Duct and Vent Work

Product Brands Used

  • Amana
  • American Standard
  • Arcoaire
  • Arzel
  • Broan
  • Broan
  • Bryant
  • Carrier
  • Coleman
  • Frigidaire
  • Goodman
  • Honeywell
  • Honeywell
  • Hughes Supply
  • Lennox International, Inc.
  • RUUD
  • Rheem
  • Rinnai
  • Trane
  • United Technologies Carrier
  • Venmar
  • York
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1987
Memberships & Affiliations
  • Air Conditioning Contractors of America (ACCA)
  • American Society of Heating, Refrigeration & Air-Conditioning Engineers (ASHRA)
State Licensing
Trade: Certified Class B Air Conditioning
License #: CAC1816788
Expiration: 08-31-2020
Green Certifications
  • NATE Consumer Contractor Connection (C-3) HVACR Contractor
Awards
  • "Enteprenuer Magazine rated us at the #1 HVAC company in the country 4 years in a row
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

FRATERNAL ORDER OF POLICE LODGE 5-30 Since 2008

How We Got Started

I chose to work in this industry because I truly enjoy serving my community.

We started in this industry in 1995.

We describe our business as Multi-generational

 

Photos
One Hour Air Conditioning & Heating


My Work
3 Projects
Save $76 on Precision Tune Up Save $76
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Ratings & Reviews
One Hour Air Conditioning & Heating

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 62
  Page 1 of 7
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0.5   |  07-08-2019
Thursday (6/27) we called & advised them we needed someone to come out and detect where our leak was and also advised needed it fixed asap. They advised us they always arrive with a fully loaded truck and should be able to assist same day (this is why we chose them over other companies we called). When the technician came out Thursday night he started looking for our leak, but then informed us he did not have enough nitrogen to detect the leak that day. He then charged us a 69$ service fee and advised us he would come back tomorrow between 12pm - 4pm to finish. This was very frustrating, I dont understand (A.) why you would come detect a leak without the proper supplies (B.) charge me to come out and not finish a task (C.) why we were advised the company always came with fully stocked trucks. Friday (6/28) one of us stayed home (in the heat) from work to wait on the technician that stated he would be here between 12pm-4pm. We dont hear anything during that time frame and call ourselves during that to verify the technician will be out. We were advised he would be out soon. HOWEVER, that was not the case. The technician did not show up until 7:30pm. Therefore, one of us stayed home from work and sat in the heat from 12pm - 7:30pm for no reason. Once he arrived, he did the leak detection and advised he would not be able to fix it until Tuesday 7/2 because they are busy and booked. They also charged an additional $380. He also advised it would cost about $950 to fix (which it did). I asked if there was anyway to get the work done sooner because we were mislead that they would provide fast service and get everything fixed asap when we called. . no-one mentioned anything about being booked. The technician stated no and said he would come on Tuesday around 8 or 9am. Sunday (6/30) I tried to call several times to confirm our appointment (because we never received anything confirming it), but we were unsuccessful getting anyone on the phone. Their website says they have convenient 24/7 service, however, that did not prove to be true. Each time I tried to call it rang for 5 minutes then hung up one me. Tuesday (7/2) 9:50 am (quoted 8 / 9amish). . no one is here to fix the a/c leak. At 9:55am we get a call from someone with the company that says Hey, I saw you marked on our line, How can I help you?. We were confused and had to reexplain everything to this mysterious person. He said he would look into it. Later, he calls back and says our technician should be out to fix it today. AGAIN.... THIS IS A WORK DAY. One of us had to stay home. Around 2-2:15pm the technician finally shows up to fix the A/C leak. Side note 1: During the entire time I attempted to speak to a manager, but was unsuccessful. I called Friday night (once) , Monday (2x) , Tuesday (2x) to try to speak with a manager. Each representative told me they would reach out to the Jacksonville location and have a manager call me back (I also asked the technician in person if he would please have a manager call me). Well, it is Monday 7/8 and I still never received a call from a manager. Side note 2: according to their website, it states they have an on time guarantee. It specifically states: Were always on time, or you dont pay a DIME for our service. That is false, we mentioned that to the technician and over the phone to the call center representatives after our terrible service and both acted like that was something they never heard of. Highly unprofessional. The technician did knocked off a few $100 from our bill for the leak detection that wasnt completed the first time, but the ;on time guarantee; online was ignored. I never wanted the donT pay a dime for our service part. However, a SIMPLE APOLOGY, call back, and accountability from the company wouldve been nice.
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3.0   |  
Review by in Jacksonville, FL
Project: Repair Electric Furnace / Forced Air Heating System
showed up on time the first time. Took a day and a half the second time.
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5.0   |  
Did a great job and was quite reasonable.
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5.0   |  
great in ab emergency
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5.0   |  
Professional, courteous, efficient, knowledgeable, and such a short response and repair time was amazing. Highly recommend.
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5.0   |  
All concerned very efficient, replaced complete unit in a very short amount of time.
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4.0   |  
It was quick.
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5.0   |  
Jackie came right out and tested multiple things on my external A/C unit and determine the issue... bad fan and replaced it immediately... on a SUNDAY. Long story short, a great and speedy service. The A/C works as efficient and cold as ever. Happy customer for life!
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5.0   |  
This company showed up after hours for me. Very professional, knowledgeable and courteous. Very reasonable prices.
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4.5   |  
Didn’t end up needing them, but they called less than 30 minutes after I put in a request and were helpful in figuring out the issue even over the phone.
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Showing 1-10 of 62
  Page 1 of 7

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