Approved
Onsite-IT-Solutions LLC
Computer Repair, Troubleshooting or Upgrades - For Business, Smartphone Repair, Computer Repair, Troubleshooting or Upgrade Service,
About us
Onsite IT Solutions proudly serves homeowners and businesses throughout Beaverton and the Portland metro area with reliable computer repair, network support, cybersecurity, and managed IT services. Whether you need help with a slow computer, virus removal, Wi-Fi issues, data recovery, or ongoing business IT support, our experienced team delivers prompt, dependable solutions tailored to your needs. We focus on honest service, clear communication, and long-term technology solutions that keep your home or business running smoothly.
Business highlights
7 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.743 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 0% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 43 reviews
Donald G.
Jun 2026
Computer Repair, Troubleshooting or Upgrade Service
The new installation was done well and timely. I was very pleased with his work. I recommend him highly.
Jeannie C.
May 2026
Computer Repair, Troubleshooting or Upgrade Service
He was fantastic!! Knew exactly what to do… got at it, finished it promptly! We kept him longer than to do something else for my computer while we had him. He was pleasant, honest and delightful. Thank you for hiring him!
Sunny C.
Mar 2026
Computer Repair, Troubleshooting or Upgrade Service
Provided services as requested, successfully installed home computer printer and windows software.
James D.
Mar 2026
Computer Repair, Troubleshooting or Upgrade Service
Excellent service and knowledge - asked what was needed - and got it done in the time estimated. Worth calling and requesting a fix.
Annette S.
Jan 2026
Computer Repair, Troubleshooting or Upgrade Service
Jeff was great! He was prompt, explained what he was going to do and how he charged. He kept me up to date as he progressed through the steps of fixing my issues. I am very pleased!
Bryan D.
Dec 2025
Computer Repair, Troubleshooting or Upgrade Service
Very knowledgeable and personable. He is willing to go the extra mile to help his clients out.
James B.
Apr 2022
Computer Repair, Troubleshooting or Upgrade Service
Did not diagnose the problem correctly. Performed a fix it did not need and did not fix the problem. Charged $200 and said if it did not fix the problem then is would be $75 per hour more to find the issue. The guy showed up, searched the web for a solution and tried the first thing he found that sounded like my problem and called it a day. No running any kind of diagnosis tools, checking hardware or anything.
Response from Onsite-IT-Solutions LLC
"Hi James, Regarding your issue, you were charged the standard rate which you had signed off for and agreed to before work was started. I did install diagnosis software in order to troubleshoot your particular hardware. From the information that came from this diagnostic tool, I researched the cause of your problem specific to your hardware. I then implemented the fix that was most likely the cause of your problem. Since this was an intermittent issue, I sat with you for 1 hour while you ran your normal software and no issues arose as they had before. We then both agreed that things seemed to be working. I asked you to call me if this issue arose again and you agreed to do so. I never received a call and so it was assumed that everything was working. Sorry that you are dissatisfied with your service. Please get in touch if you would like to discuss this further. Thanks."
Mark M.
Feb 2022
Computer Repair, Troubleshooting or Upgrade Service
Very helpful in fixing our aging computer. Follow up was exceptional.
Glenn F.
Sep 2021
Computer Repair, Troubleshooting or Upgrade Service
Service Man was very helpful and went above and beyond helping us figure out a navigate the websites were having problems with. Very reasonable very prompt highly recommended!
Scott B.
Sep 2021
Computer Repair, Troubleshooting or Upgrade Service
Jeff helped me fix and replace my keyboard on my MacBook Pro which seemed to be no easy task. While working on my MacBook the battery began to overheat (likely from the initial damage and not the repair) and stopped working. Jeff replaced and installed my new battery free of charge and only charged me for the initial estimated time of work (2-3 day drop-off) despite it taking him close to a week to complete. I highly recommend Jeff from Onsite-IT-Solutions for any IT problems you may have.
Joseph M.
Aug 2021
Computer Repair, Troubleshooting or Upgrade Service
very pleased
Carole S.
Aug 2021
Computer Repair, Troubleshooting or Upgrade Service
Very good experience! Learned some things, too!
Scott S.
Jun 2021
Computer Repair, Troubleshooting or Upgrade Service
Jeff was flexible and able to come to my apartment. I was grateful for his help and expertise. The problem required a new re-install of WIN 10 after multiple other solutions were attempted. Highly recommend this service for complex software or hardware problems.
Marcia D.
May 2021
Computer Repair, Troubleshooting or Upgrade Service
My computer got hack. Jeff was able to get it straightened out and now my computer runs faster and all viruses are gone. Also I liked that he could come to my house.
James K.
May 2021
Computer Repair, Troubleshooting or Upgrade Service
very proffesional
Dena D.
Apr 2021
Computer Repair, Troubleshooting or Upgrade Service
Great
Jocelyn H.
Mar 2021
Computer Repair, Troubleshooting or Upgrade Service
He persevered until he found the solution. Very easy to communicate with. Couldn't ask for a better experience.
Shane M.
Feb 2021
Computer Repair, Troubleshooting or Upgrade Service
Jeff is reliable, quick to respond, honest and ethical and knowledgeable. I will be using his services again.
Steven S.
Jan 2021
Computer Repair, Troubleshooting or Upgrade Service
Onsite IT Solutions immediately called back. The problem was diagnosed quickly as well as sourcing the parts. I will definitely use this company again.
Holly H.
Dec 2020
Computer Repair, Troubleshooting or Upgrade Service
Jeff was very friendly, and always so polite, I Would highly recommend!!
Susan M.
Nov 2020
Computer Repair, Troubleshooting or Upgrade Service
Very careful about COVID
Pat B.
Nov 2020
Computer Repair, Troubleshooting or Upgrade Service
He was not upfront about the charges--should explain them better. Went by with what he told me on the phone.
Response from Onsite-IT-Solutions LLC
"I am sorry that you are unhappy with the service provided. From our records, I provided an itemized estimate to you and prior to beginning work, you approved the charges. After completing the work, the amount that was billed to you was actually LESS than the original estimate. I appreciate your business but am not sure where the problem lies."
Rick A.
Nov 2020
Computer Repair, Troubleshooting or Upgrade Service
Did everything he could to solve my problems.
Sherry D.
Oct 2020
Computer Repair, Troubleshooting or Upgrade Service
Very nice person and a big help.
Marcia P.
Oct 2020
Computer Repair, Troubleshooting or Upgrade Service
Reliable, thorough & professional. Keeping his card for future appointments.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Onsite-IT-Solutions LLC is currently rated 4.7 overall out of 5.
Onsite-IT-Solutions LLC accepts the following forms of payment: CreditCard
Yes, Onsite-IT-Solutions LLC offers free project estimates.
No, Onsite-IT-Solutions LLC does not offer eco-friendly accreditations.
No, Onsite-IT-Solutions LLC does not offer emergency services.
No, Onsite-IT-Solutions LLC does not offer warranties.